JOB SPEC – CLAIMS HANDLER WITH SWEDISH & ENGLISH LANGUAGE
African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travelers.
Our staff members in Cape Town are handling insurance and assistance claims with high professional standard in an international office environment in various international projects in liaison around the world.
We are currently looking for Swedish & English language speakers to fulfill the position of Claims Handlers
Job Description:
- Claims services.
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Answering incoming phone and email inquiries
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Communication & claims processing arrangements for medical insurance claims.
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Efficient "start to end" claims handling including data entry and invoice assessment.
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Provide friendly and outstanding customer service.
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Respond to inquiries in a timely and efficient manner.
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Work efficiently in a multilingual and multi-cultural team
Job Requirements:
- Swedish speaker with professional fluency, also in English
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Pro-active and performing well under pressure.
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Excellent attention to details
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Flexible and open-minded to ongoing changes and training
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Matric or higher
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Strong computer user skills in Microsoft Office tools
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SA VISA secured already, ideally.
Advantageous:
- FSB registered – a big bonus.
- Previous work experience in Medical Assistance, Insurance, Claims Handling, or Tourism will be an advantage.
We offer:
- A background of a stable, global company
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Training based on international professional know-how, systems, and various training platforms.
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Daily communication in foreign languages, working on a global scale.
Remuneration & Benefits
- Basic salary of R19,000.00 per month
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Medical Aid – for employee and maximum 2 children – paid by the company.
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Retirement Annuity Fund – 10% of basic salary - paid by the company – after successful completion of 6 months' probation period.
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13th Cheque.
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21 working days leave per year.
