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Barista

Food Lovers Market Pretoria, Gauteng

Job Details

Permanent

Full Job Description

Erasmus Park, Gauteng

Permanent -

8 hrs p/shift

Work schedule: 6 shifts per week

TBC Cost to company

Start date: ASAP

Job description

This is a summary of what the job involves to help you decide if you are a good fit.

A Barista is responsible for preparing and serving coffee and other beverages to customers in the Streatery. Their duties include working with other Baristas to help take orders, make drinks and provide timely service to customers. This position reports directly to the Streatery Manager and will be required to work different shifts across trading and non-trading hours, including Sundays and Public Holiday.

What you'll do

This is a list of tasks that you will be responsible for doing on your days at work.

Prepare and serve coffee and tea drinks that meet quality standards
Properly handle and maintain all equipment
Respond to orders, questions, concerns and complaints in a polite and efficient manner
Demonstrate strong numeric skills to accurately handle cash and credit card payments, following appropriate cash handling procedures
Operate a point of sale (POS) system effectively to process orders and payments
Serve customers quickly and efficiently by providing exceptional customer service by going above and beyond to meet customer needs
Possess appropriate product knowledge to assist customers in making informed choices by demonstrating thorough understanding of all the menu offerings
Observe relevant health and safety standards
Maintain clean and hygienic work station
Maintain awareness of all promotions and advertisements when needed
Maintain a positive attitude and create a welcoming atmosphere for customers and coworkers
Exhibit professionalism and attention to detail in all interactions and tasks

Requirements

This is a list of things you will need in order to be considered for this role

Matric
Within 15km from job
Clear criminal record

Application Process

This is a list of things you will need to do when completing your application to this job.

Assessments required for application

Potential Work Performance Assessment Battery

Questions required for application

Are you willing to work 6 shifts per week (including Sundays and Public holidays) across trading and non-trading hours?
In which area do you currently live? (Please be specific in providing the suburb, district or city)
Have you worked as a barista or in a similar role before?
Have you used a cash register or computer-based point of sale (POS) system before?
How do you ensure your workstation remains clean and organised?
How do you monitor inventory and restock items during your shift?
Which of the following best describes a flat white?
How do you handle a situation where a customer is dissatisfied with their coffee?
What steps do you take to ensure that espresso machines are properly cleaned and maintained?

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