An exciting and challenging permanent opportunity has become available at Dunns Support office, for a Marketing Coordinator.
Our team is looking for a confident, positive and resilient Marketing Coordinator. The role is responsible for supporting the Dunns marketing team, coordinating marketing campaign events and activities across channels & stores, liaising with suppliers, reporting, tracking expenses and customer support and listening tasks.
Our ideal candidate must be passionate about performance, a self-motivated, positive, customer centric, resilient individual who loves the fashion industry and wants to add value to the team.
Main Purpose: The marketing team support & coordination of various marketing tasks & activities campaigns are successfully implemented, from concept right through to production.
- To ensure the planning & coordination across various marketing tasks, channels & departments.
- Plan, schedule & coordinate meetings and workshops.
- To support customers online on social media channels, resolve complaints & queries and liaise with the customer support centre.
- Create & send internal & external communications.
- To coordinate new store opening activities & liaise with Mall Marketing on possible marketing opportunities.
- Collaborate on marketing projects and work in synergy with the marketing team.
- To maintain and build relationships with the stores, buying department, operations, and suppliers.
- Coordinating campaign & ecomm shoots, managing the critical path to ensure deadlines are met.
- To load new suppliers & capture all relevant info.
- To track costs against a budget and coordinate the processing of monthly invoices to ensure timeous payments thereof.
- General marketing related administrative duties for the brand.
- Relevant marketing qaulification
- Working knowledge of Google Suite, Gemini, Brand Watch or similar systems.
- Valid driver’s licence is required
- 3-5 years’ experience as a Marketing Assistant/Coordinator preferably within a retail environment.
- Experience in planning & scheduling meeting calendars.
- Experience in working within a Marketing department and coordinating marketing activities.
- Understanding of retail store & online operations. Liaising and communicating with internal and external stakeholders.
- Customer service and support experience.
- Creative execution of communications internal & external.
- Understanding of advertising and marketing processes in a retail environment.
- Marketing Campaign and Content Coordination experience.
- Working knowledge of financial concepts and tracking costs against a budget.
- Excellent language skills (verbal & written) in English. Excellent administrative, organization and planning skills and project management.
- Self-reliant, self-motivated, results orientated and have an ability to achieve goals and meet deadlines without supervision and persistence to follow through to completion. Excellent interpersonal skills.
- Excellent negotiation skills in dealing with suppliers, advertising agencies and external providers.
- High focus on attention to detail. Systematic approach to working towards deadlines and execution of projects timeously.
- Excellent time management skills in order to work under pressure and to deliver to deadlines.