1. Maintain and monitor Competence Register/FSCA register for employees
Check representative applications and record on MSA/FSP 4.2
Check that the correct information is populating on the Competence Register and FSCA rep register
Ensure that there is alignment between Signify, Competence Register and FSCA rep register
Fix or escalate discrepancy issues found on the registers
Update representative profiles as required
2.Co-ordinate and administrate CoB learning interventions
Draw a list from the Competence Register for registrations. Also liaise with MSSI regarding the representatives who must be registered
Send registration requests to the respective external providers
Import results and save certificates on Signify
Update CoB database
Monitor progress and liaise with the respective line managers of the people registered
Follow up on people who haven’t completed their modules
Submit monthly progress reports to line manager
Draft monthly reports for ManCo
Process invoices on OnBase and send POPs to the providers
3. Co-ordinate and administrate CPD learning interventions
Liaise with providers regarding their CPD offerings
Liaise with internal stakeholders regarding webinars to be selected for the respective cycle
Draw a list from the Competence Register for registrations. Also liaise with MSSI regarding the representatives who must be registered
Send registration requests to the respective external providers
Import results and save certificates on Signify
Update CPD database
Monitor progress and liaise with the respective line managers of the people registered
Follow up on people who haven’t completed their webinars
Supply monthly progress reports to line manager
Draft monthly reports for ManCo
Process invoices on OnBase and send POPs to the providers
4.Monitor supervision and provide FAIS support to employees
Check that all registration documents are received and completed correctly
Evaluate DOFA reports to determine fit and proper status
Put the employee representatives under supervision
Evaluate DOFA reports to ensure people are registered under the correct subcategories
Draft supervision agreements and development plans
Coordinate and monitor completion of PST's on Signify
Remove people from supervision once the supervision period is concluded
Attend to issues on DigiSus and rectify accordingly or escalate to relevant parties
Monitor supervision reports and follow up with managers/ supervisors who haven't submitted their records
Draft supervision reports for Manco
Remove the employee reps from the FSCA rep register upon termination/resignation
5. Qualifications
Check and load qualifications for employees on Signify and Y-Drive
Liaise with Payroll/TM on qualification issues/queries
Monitor study assistance completion periods and action repayments accordingly
6. Demonstrate TCF
Treat all clients fairly when scheduling and administrating learning events
Ensure that all clients are treated fairly when learning events are communicated