Key Responsibilities:
- Training Program design and development (this includes audio and visual aids)
- Delivery of training interventions
- Company specific systems training
- One on one learner interactions
- Ensure training delivery aligned to business objectives
- Assessment, Moderation and Evaluation
- Administration (facilities, invites and attendance registers)
- Reporting and documentation (feedback, reporting)
Qualification and Experience:
- A matric qualification
- A related Degree / Diploma is desirable
- At least 3 to 5 years of relevant experience (operational and theory)
- At least 3 to 5 years of proven work experience in project management
- Solid experience of 3 to 5 years in the retail / FMCG industry
- Detailed experience requirements in:
- Presentations
- Reporting skills
- Content Creation
- Retail
- Change management
- People management
- CRM
- Business
Skills:
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
- Employee Relations
- Learning Solutions Development
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
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