Brief description
The main purpose of this position is to prepare and process soiled banknotes for destruction using high-speed note processing machines, to ensure an acceptable quality of banknotes in circulation.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Prepare, process, verify and quality-sort banknotes received from internal and external customers.
- Reconcile processed batches of banknotes to ensure they balance with the amount deposited by customers.
- Engage in short-term planning and perform tasks against work plans as defined by the team leader.
- Perform work as part of a team within established practices, processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing prescribed tasks.
- Identify, evaluate and solve defined, routine and new problems within a familiar context, applying solutions based on relevant evidence and procedures.
- Deliver work that meets the time and quality standards set in terms of the processing and destruction of soiled notes.
- Provide information to the supervisor relating to operational efficiency as well as any deviations from policies, procedures and service level agreements.
- Engage with relevant internal stakeholders to ensure optimal delivery within the division.
- Proactively broaden knowledge of the functional area, displaying a willingness to make improvements in own work (including methods and practices).
- Evaluate own performance against given criteria, and identify and address task-specific learning needs.