Job Purpose:
To transform software quality at Sanlam by building a modern, enterprise‑wide Quality Engineering capability that replaces manual testing with automation‑first, continuous quality practices. The role establishes a cluster‑wide Testing Guild, and applies cloud‑native, data‑ and AI‑assisted quality insights to accelerate delivery, improve platform resilience, and strengthen regulatory assurance - starting with Microsoft Dynamics 365 (CRM).
Role Requirements:
Output/Core Tasks:
Quality Engineering Strategy & Governance
- Define and lead Sanlam’s enterprise Quality Engineering (QE) strategy, setting standards, patterns and quality gates across the software delivery lifecycle
- Establish a cluster‑wide QE Guild to drive consistency, reuse, and skills uplift across CIO portfolios and product teams.
- Embed risk‑based quality governance, ensuring testing depth and evidence are proportionate to business, regulatory, and operational risk.
- Partner with Architecture, Security, Risk, and Compliance to ensure quality practices support regulatory assurance and audit readiness.
Automation‑First & Continuous Testing
- Drive the shift from manual testing to automation‑first, continuous quality practices embedded in CI/CD pipelines.
- Define and standardise test automation approaches across API, UI, integration, performance, security, and regression testing.
- Ensure testing is self‑service and developer‑enabled, with clear quality gates aligned to release and go/no‑go decisions.
- Improve key flow and reliability outcomes (e.g. defect escape, change failure rate, lead time for change).
- Institutionalize continuous testing practices (quality gates, dashboards, evidence, and test data strategies) to reduce time-to-market and incident risk.
Platform & Cloud‑Native Quality (Dynamics 365 Focus)
- Establish testing blueprints and standards for Microsoft Dynamics 365 (CRM), including:
o Customisations and configurations
o Integration and API testing
o Security, role‑based access, and data integrity
o Regression and release validation
- Define environment and test‑data strategies to support cloud‑native and integration‑heavy architectures, including service virtualisation where required.
- Provide hands‑on quality leadership for priority CRM releases and programmes.
