Warehouse Manager Job Spec
About the Role
We are searching for a results-oriented and highly motivated Warehouse Manager to lead and inspire our warehouse team while ensuring operational excellence. Your leadership will be paramount in fostering a culture of safety, continuous improvement, and efficiency within our warehouse operations.
Key Responsibilities
-
Leadership & Team Management
-
Lead, motivate, and mentor a high-performing warehouse team.
-
Foster a positive and collaborative work environment.
-
Conduct regular performance reviews and identify training and development opportunities to enhance team skills and expertise.
-
Warehouse Operations
-
Oversee the receiving, storage, picking and shipment of goods, co-packing and returns departments.
-
Optimize warehouse layout and space utilization for efficiency and safety.
-
Manage inventory control measures to ensure accuracy and minimize loss.
-
Maintain a robust warehouse management system (WMS).
-
Management of outsourced on-site service providers
-
Maintain budgets and control costs.
-
Safety & Compliance
-
Champion a safety-first culture by enforcing safety protocols and procedures.
-
Conduct regular safety training and audits to identify and mitigate potential hazards.
-
Ensure compliance with all relevant regulations, company policies and industry best practices.
-
Drive the L’Oreal for the Future agenda.
-
Process Improvement & Continuous Improvement
-
Analyze existing processes to identify bottlenecks and areas for improvement.
-
Implement processes to best support the business and maintain controls.
-
Implement Lean methodologies and other continuous improvement initiatives (e.g., Six Sigma, Kaizen) to optimize workflow, reduce waste, and enhance productivity.
-
Track key performance indicators (KPIs) to measure operational efficiency and identify opportunities for improvement.
-
Reporting & Communication
-
Provide regular accurate updates and reports to senior management on warehouse performance, safety metrics, group requirements and improvement initiatives.
-
Communicate effectively with other departments to ensure seamless coordination and collaboration.
Qualifications
-
Proven experience with a minimum of 5-10 years as a Warehouse Manager with a strong track record of success in leading teams and driving operational excellence.
-
Experience in cosmetics or FMCG industries preferable
-
Deep understanding of warehouse management best practices, safety regulations, and inventory control methods.
-
Experience implementing and managing warehouse management systems (WMS).
-
Strong analytical and problem-solving skills with a data-driven approach to decision making.
-
Excellent communication and interpersonal skills, with the ability to inspire and motivate teams.
-
Lean Six Sigma certification (e.g., Yellow Belt, Green Belt) or equivalent experience is desirable.
-
Logistics or Supply chain 3-year tertiary qualification is preferable.
