VACANCY | CLAIMS ASSISTANT | FAERIE GLEN, GAUTENG | TEMPORARY
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job description:
The Claims Assistant is a 6 month Fixed term contract role, which will be responsible to provide administrative assistance and support regarding short-term insurance claims.
Responsibilities:
- Liaising with Clients with regards to Claim requirements
- Checking of Cover vs Claim and checking Merits accordingly
- Register and Manage Claims on Broker Admin platforms and Direct
- Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
- Building of strong relations with colleagues and ensuring adherence to all processes
- Record keeping on the CRM system
Minimum Requirements:
- Grade 12
- NQF 4 Short-term insurance certificate (150 Credits) – Advantageous
- 1 - 2 years claims experience in short term insurance
- Computer Literate (MS Outlook, Excel, Word)
Skill sets required:
- Communication skills
- Results and detail orientated
- High stress tolerance and resilience
- Passion for adding value to clients through superior service levels
- Willing to work overtime when required
- Strong IT and Product knowledge
How to apply:
Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 24 July 2026. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.
