We are looking for a highly motivated and customer-focused individual to join our team as a Front Office Coordinator at our new Rola BYD Dealership in Vredenburg.
As one of the first points of contact for our customers, you will play a vital role in creating a welcoming environment and ensuring that every interaction reflects our commitment to exceptional service.
What We’re Looking For:
Strong communication and interpersonal skills
Tech-savvy with the ability to adapt to modern systems and tools
Detail-oriented and able to thrive in a fast-paced environment
Positive attitude and a passion for delivering exceptional customer experiences
Team player with a client-facing background
- Matric / Grade 12
- Certificate / Diploma in Office Management, Client relations or equivalent
- Previous experience in the automotive industry preferred
- Excellent communication and customer service skills
- Fluency in Afrikaans and English (written and spoken)
- Ability to work in a fast-paced environment
- Detail-oriented with strong organisational skills
- Positive attitude and willingness to learn
- Proficient in computer applications and software
- Clear criminal record
- Manage and screen incoming calls and queries
- Welcome guests and direct dealership flow
- Record and relay messages accurately
- Maintain directories, schedules, and dealership lists
- Handle correspondence and general administration
- Support with ad-hoc tasks as needed
- Uphold health and safety standards
