Admission of clients open new folders, merging, filing, archiving and disposal of folders. Ensure effective and efficient implementation of all applicable policies, procedures, and instructions. Ensure accurate and daily capturing on PHCIS and relevant electronic systems, scanning of tally sheets and capture on Sinjani, (drawing of reports). Ensure accurate appointments are captured on relevant systems. Ensure clients are admitted according to the appointment system, assist with queue marshalling, management of compliments, complaints, and suggestions. Provide support to the Administrative Officer and Operational manager.