We are a debt counseling company in the Cape Town CBD focused on financial wellness solutions. Our vision to guide our clients from financial distress to financial wealth, consists of using a consultative sales approach, by performing a needs analysis for clients and providing advice telephonically as well as face-to-face and for this reason we are looking to grow our VIP Sales Team.
Job Description
- We are looking to onboard a reliable, energetic and passionate individual to join our fast growing company and VIP sales team in the Cape Town CBD.
-
As a Financial Pre-Assessor, your primary responsibility will be to contact customers who have expressed a positive interest in our debt counselling services.
-
You will be expected to call customers, who have responded to the company's outbound marketing campaigns from various mediums (e.g. website, SMS, email).
-
Make outbound customer calls to promote the company's products.
-
Update the customer database.
-
Gather all required documents from customers to determine their state of over indebtedness and assess their applications for debt counselling.
-
Set up and conduct consultations with qualifying customers over the telephone.
-
Verify budgets and debt commitments and agree an interim debt repayment plan.
-
Explain the fees (associated with debt counselling) the customer will be responsible for in detail.
-
Explain the debt repayment plan to customers and how the collection process works.
-
Must be able to give an in depth explanation of all aspects of the debt review.
Job Requirements
- University or College Diploma/Certificate
-
Ability to communicate comfortably with high income clients
-
Computer skills (MS Office, Google Docs
-
Debt review and/or any sales experience (even retail)
-
Outbound sales experience (advantageous)
- Active listening skills
-
Able to handle objections
-
Exceptional communication skills (verbal and written)
-
Ability to use intuition and analytical skills to get the best outcome
What We Offer
- Company incentives (from time to time)
-
A positive working environment
-
Achievable sales targets
-
Our General Manager, Call Centre Manager and Team Leaders are all experts in their field, so you will always be exposed to quality training and continuous coaching and support
-
Growth opportunities
-
Exposure to your field of interest
