VACANCY | JUNIOR TECHNICAL INSURE SPECIALIST: PRODUCT | CENTURION/CAPE TOWN | PERMANENT
PSG’s commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job description:
This role requires a short-term specialist in the Financial Services environment with in-depth experience on personal lines and commercial lines including specialist classes. It is based in our Technical Adviser Support team.
The role is overall responsible to support a large network of advisers with complex advice related matters in PSG Insure. This includes working closely with product providers ensuring that our product suite remain competitive.
The role can be based at our Head Offices in either Cape Town or Centurion.
Responsibilities:
- As a primary responsibility, pre-audit gathering of compliance and renewal documentation (e.g. renewal schedules, records of advice, compliance confirmations, loss ratio history and risk information) in order to prepare and review accurate large case policies across personal lines and commercial lines.
- On an ongoing basis suggest and improve the large case review process
- Apply short-term insurance knowledge to solve technical related problems across personal lines and commercial lines
- Keep abreast of industry regulations and standards relevant to personal lines, commercial lines and specialist classes
- Provide technical support to other team members, including preparing presentations and analysis aimed at increasing business efficiency.
- Support ad hoc Technical Advice projects and continuously identify and introduce efficiencies within the Team
- Coordinate engagement sessions between internal and/or external stakeholders (advisers, Relationship Managers, product providers)
- Track progress on team and cross-functional group-wide projects, providing support to keep initiatives moving forward.
- Maintain stakeholder relationships
- As a primary responsibility, effective handling of internal requests, including oversight and management of the TAS Insure central mailboxes.
- Liaise continuously with teams to support systems and processes
- Cross collaborate with other teams to the continuously enhance Technical Advisor Support and broader business processes in an innovative way.
- Contribute positively to team dynamics and collaborate effectively across the technical support team
- Effective time management across competing priorities and workstreams
- Meet deadlines for ongoing tasks and projects
- Maintain accurate record keeping, including taking minutes and tracking the progress of large cases
- Hold weekly meetings with stakeholders to ensure deadlines for delivery of large policy documents are met
- Compile monthly reports on large cases for management
Minimum requirements:
- Matric Certificate
- NQF5 in Short-term insurance or relevant short-term insurance qualification
- 2 - 4 years’ experience in personal and commercial lines with exposure to underwriting and claims processes
- Knowledge of short-term insurance products
- Experience engaging at Management level
Skills/Competencies
- Exposure to working directly with financial advisers will be advantageous
- Ability to clearly explain and define complex business requirements
- Excellent verbal and written communication skills
- Excellent management and leadership skills
- Strong interpersonal and relationship building skills
- Proven ability to identify, assess and solve problems
- Highly adaptable and resilient
- High emotional intelligence
- Teamwork
- Ability to influence and negotiate
- Good presentation skills
How to apply:
Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 25 August 2026. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.
