Key Responsibilities1. Workshop Operations Oversight
- Plan, prioritize, and allocate repair and maintenance jobs for small and SVU type vehicles.
- Monitor workflow to ensure timely completion of work orders.
- Ensure optimal utilization of technicians, tools, and workshop resources.
- Track job progress and proactively resolve delays or bottlenecks.
2. Team Leadership & Supervision
- Supervise, coach, and support automotive technicians and apprentices.
- Assign tasks based on skill level and workload.
- Conduct on-the-job training and mentor junior staff.
- Promote teamwork, discipline, and accountability within the workshop.
3. Technical Oversight
- Provide expert guidance on diagnostics, repairs, and troubleshooting.
- Review and verify completed work for quality assurance.
- Assist with complex or critical repair jobs when required.
- Assist with day to day repair work when workflow increases.
- Ensure compliance with manufacturer specifications and standards.
4. Quality Control & Compliance
- Ensure all work meets company quality standards and customer expectations.
- Enforce adherence to safety procedures and regulatory requirements.
- Conduct final inspections before vehicle release.
- Maintain proper documentation and service records.
5. Customer & Stakeholder Support
- Support service advisors in explaining technical issues and repair solutions.
- Address customer concerns related to repair quality or timelines.
- Coordinate with parts and service departments for efficient operations.
6. Inventory & Resource Management
- Monitor use of tools, equipment, and workshop supplies.
- Coordinate with parts department to ensure availability of required components.
- Report shortages, damages, or maintenance needs for equipment.
7. Performance & Reporting
- Track workshop KPIs (productivity, efficiency, turnaround time, quality).
- Prepare reports on workshop performance and improvement initiatives.
- Identify areas for process improvement and implement corrective actions.
Job Type: Full-time
Pay: R14 000,00 - R16 000,00 per month
Education:
Experience:
- Team leadership: 3 years (Preferred)
- Automotive mechanical: 5 years (Preferred)
License/Certification:
- Drivers licence (Preferred)
- Automotive trade certificate (Preferred)
Work Location: In person