We are a jewellery manufacturing and retail business looking for a customer-focused individual to join our team.
About the Role
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You'll be the first point of contact for clients in our retail store — helping them browse, understand our custom jewellery services, and ensuring every visit is a positive one. Alongside client-facing work, you'll handle day-to-day administrative tasks that keep the shop running smoothly.
Key Responsibilities
· Greet and assist walk-in clients, advising on jewellery pieces and custom orders
· Process sales, quotes, and client paperwork accurately
· Maintain filing systems, client records, and stock/administrative documentation
· Support day-to-day office administration (correspondence, scheduling, data capture)
· Assist with compliance-related documentation where required
· Liaise with the wider team on order status and client follow-ups
Requirements
· Strong administrative skills — organised, detail-oriented, comfortable with paperwork and record-keeping
· Excellent communication and customer service skills
· Confident using basic computer systems (MS Office and email)
· Reliable, presentable, and able to work retail hours including weekends
· Matric certificate (minimum)
Advantageous
· Previous experience in jewellery, retail, or a similar client-facing environment
· Knowledge of compliance requirements
To Apply
Please submit your CV along with a short cover note outlining your relevant experience to [email protected]
Pay: From R18 000,00 per month
Work Location: In person
