Photo Booth Team Leader & Technician
About Us
Propel Photo Booths is one of Cape Town's leading photo booth companies, providing exciting, interactive entertainment experiences for weddings, corporate functions, private events, and festivals.
We are looking for an energetic, reliable, technically minded, and hands-on Photo Booth Team Leader & Technician to join our growing team. This role combines event operations, technical support, equipment maintenance, logistics coordination, team leadership, AI product development, and customer interaction.
The successful candidate will play a key role in ensuring our events run smoothly, our equipment remains in excellent condition, and our clients receive exceptional service.
Key Responsibilities
Event Operations
- Transport photo booth equipment to and from event venues.
- Set up, test, operate, and break down photo booth equipment at events.
- Deliver exceptional customer service to clients and guests.
- Create a fun, engaging experience for guests while maintaining a professional image.
- Troubleshoot and resolve technical issues during events.
- Ensure all events are delivered to the highest operational and customer service standards.
- Support other Photo Booth Operators when required.
- Assist with quality control and event preparation to ensure smooth event execution.
Equipment & Technical Management
- Take ownership of the maintenance, repair, and operational readiness of all photo booth equipment.
- Perform routine maintenance, preventative maintenance, and quality checks on all equipment.
- Diagnose and repair equipment faults where possible and escalate major repairs when required.
- Ensure all software and hardware systems are functioning correctly.
- Prepare, test, charge, clean, and inspect all equipment before events.
- Maintain records of equipment issues, repairs, maintenance schedules, and recurring faults.
- Provide technical support and troubleshooting assistance to Photo Booth Operators.
- Ensure all photo booth units are fully operational and event-ready at all times.
- Recommend equipment upgrades, replacements, and operational improvements where appropriate.
- Assist in testing new equipment, software, and products before launch.
Inventory & Asset Management
- Monitor stock levels of consumables, spare parts, cables, printers, ink, paper, and operational supplies.
- Conduct regular inventory checks and ensure all equipment is accounted for.
- Notify management of stock requirements and assist with inventory management.
- Ensure equipment is stored safely, correctly, and in an organised manner.
- Assist in maintaining the storage facility to a high operational standard.
- Ultimately assist in ensuring all photo booth equipment remains maintained, operational, and event-ready.
Team Leadership & Training
- Act as the first point of contact for Photo Booth Operators requiring operational or technical support.
- Assist with onboarding and training new operators.
- Help maintain setup guides, training documentation, and operational procedures.
- Lead by example and ensure company standards are consistently upheld.
- Support management in maintaining high levels of service quality and operational excellence.
- Assist with ongoing staff coaching and development.
Product Innovation & AI Photo Booth Development
- Develop, test, and refine AI prompts for our AI Photo Booth experiences to ensure high-quality and engaging results.
- Research industry trends, competitor offerings, and emerging technologies.
- Collaborate with management on improving products, services, and customer experiences.
- Conduct quality control testing of new software features and operational systems before launch.
- Assist in documenting new products, processes, and training materials.
Content Creation & Marketing Support
- Capture behind-the-scenes photos and video clips at events for the company's social media and marketing purposes.
- Gather content showcasing photo booth setups, guest interactions, venue installations, and event highlights.
- Collect client and guest testimonials where appropriate.
- Upload and organise marketing content after events.
- Assist in showcasing new products, AI experiences, and event activations through content creation.
Logistics & Administration
- Assist with weekly event preparation and scheduling in collaboration with management.
- Organise and maintain the storage facility to a high standard.
- Upload event photographs and files to cloud storage.
- Conduct quality checks on event images and report any issues.
- Maintain accurate records relating to equipment, stock, repairs, and operational requirements.
- Assist with venue inspections and event preparation where required.
General Operations
- Assist with equipment movement, storage organisation, and operational tasks as required.
- Run occasional business-related errands, including collecting stock, equipment, supplies, or servicing items.
- Assist with the collection and delivery of equipment between venues, suppliers, storage facilities, and offices.
- Support the broader team with ad hoc tasks to ensure smooth day-to-day operations.
- Assist at events during periods of high demand and provide support wherever required.
- Be available for occasional after-hours support should operational issues arise during events.
Requirements
Essential
- Own reliable vehicle (car or bakkie) and a valid driver's licence.
- Reside within a reasonable commuting distance of Woodstock.
- Strong communication and interpersonal skills.
- Comfortable interacting with a wide range of people.
- Good computer literacy and technical aptitude.
- Strong troubleshooting and problem-solving skills.
- Comfortable working with technology, software, hardware, and AI tools.
- Ability to work independently and take initiative.
- Highly organised with strong attention to detail.
- Physically capable of lifting and moving event equipment.
- Ability to remain calm under pressure and resolve issues independently.
- Willingness to work evenings, weekends, and public holidays when required.
Advantageous
- Previous experience in events, hospitality, entertainment, technical support, logistics, or a related field.
- Experience supervising or leading a small team.
- Sales or upselling experience.
- Experience working with photography, computers, printers, AV equipment, or event technology.
- Experience using AI tools such as ChatGPT or similar platforms.
- Experience with equipment maintenance, repairs, or troubleshooting.
- An interest in learning about photography.
What We Offer
- Mileage reimbursement for event-related travel at the current SAA rate.
- Additional travel reimbursement for approved business-related travel.
- Opportunity to earn additional incentives through event upselling.
- A dynamic, social, and technology-driven work environment.
- Exposure to cutting-edge AI photo booth technology and product development.
- Opportunities for growth and increased responsibility within the business.
- A role where no two days are ever the same.
How to Apply
Please email your CV and a brief motivation explaining why you would be a great fit for the role to: [email protected]
Pay: R10 000,00 per month
Work Location: In person
