Supplier Accounts Administration
Capture and process supplier invoices, debits, credits, and related transactions accurately and timeously.
Determine the status of invoices and supplier statements, identifying and resolving account discrepancies.
Maintain accurate supplier account records to support the payment process.
Assist with supplier banking detail verification and system maintenance activities.
Payment Processing & Control
Execute daily payment runs and process payment batches in accordance with approved procedures.
Import payment files into online banking platforms and maintain payment records and backups.
Monitor payment transactions and escalate system or processing issues to relevant stakeholders.
Support the implementation of controls that ensure payment accuracy and compliance.
Reconciliation & Financial Accuracy
Perform reconciliations between processed invoices and supplier payments.
Investigate and resolve payment variances, unmatched transactions, and account discrepancies.
Ensure creditor balances are accurate, complete, and supported by relevant documentation.
Contribute to the integrity of creditor reporting through accurate reconciliation practices.
Supplier & Stakeholder Support
Provide professional support to suppliers regarding payments, statements, account balances, and related queries.
Respond to supplier and internal stakeholder enquiries via telephone and email.
Assist with the distribution of payment confirmations, invoices, statements, and related reports.
Foster positive working relationships through responsive and service-oriented support.
Risk, Compliance & Record Management
Adhere to financial, audit, and governance requirements within the creditor payment process.
Maintain accurate filing, record-keeping, and archiving practices to support audit readiness.
Follow established procedures and controls to mitigate payment and reconciliation risks.
Ensure confidentiality and appropriate handling of financial information.
Operational Excellence
Deliver daily, weekly, and monthly processing activities within agreed timelines and service standards.
Prioritise workload effectively to manage high volumes of transactions and queries.
Contribute to process efficiency and continuous improvement initiatives within the creditors function.
Perform additional administrative and operational support activities as required.
