Junior No previous work experience required. Senior At least 1 year’s solid support and industry related experience. Details: Job Description Assisting customers with various services via email and telephonically.
This is a great way of getting your foot in the door. Prerequisites
- Self motivated and self managing
- Sound people skills and phone ethics
- Comprehensive knowledge of Windows desktop environments
- Good understanding of the Internet (DNS / FTP / Mail / IIS / HTTP / SSL etc.)
- Ability to master new skills and concepts quickly
Optional
- Linux desktop and server skills
- Basic coding knowledge (HTML / JavaScript / PHP / ASP / SQL)
- Any networking or routing skills
