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Admin Assistant

Sanlam - Sandton, Gauteng

Job Details

Full Job Description

What will you do?

We have an exciting opportunity for a Administrative Assistant (Fixed-term Contract) in Santam Specialist Solutions within the Digital Innovation team based in Sandton, Alice Lane.

What will make you successful in this role?

Key responsibilities include:

Executive Support:

Travel and Expense arrangements.
Assisting with travel and accommodation
Follow up on claim/payment queries when needed.
Forging strong relationships with internal staff and managers.
General diary management
Prepare briefing materials for meetings and appointments
Draft, proofread, and edit correspondence, reports, and presentations
Handle confidential information with utmost discretion
Prepare project documentation and presentations for stakeholders

Internal Marketing Initiatives and Campaigns:

Arranging office functions / team buildings and meetings.
Assisting with co-ordination of Townhalls and or Staff or Broker events
Assist with internal marketing initiatives where required
Help manage relationships with marketing agencies and vendors
Help create training materials for the department
Support the creation and distribution of marketing materials

Financial Management:

Monthly budget reconciliation
Loading of invoices and making payments through the JDE system
Monitor project budgets and resource allocation
Assist in preparing and monitoring departmental budgets
Process and track expenses, including credit card reconciliations
Manage invoice processing and payment approvals

Office Management:

General adhoc tasks
Ordering of stationery and any additional items required by the contact center
Office Health and Safety
Support on IT matters

Team Support and Communication:

Create and maintain project timelines, task lists, and status reports
Coordinate cross-functional teams and facilitate communication
Liaise with the Finance department on budget-related matters
Assist in onboarding new team members
Arranging office functions / team buildings and meetings.
Assisting with co-ordination of Townhalls and or Staff or Broker events
Assist with internal marketing initiatives where required
Help manage relationships with marketing agencies and vendors
Help create training materials for the department
Support the creation and distribution of marketing materials

Qualifications and Experience

3-5 years of experience as an assistant or in a similar role
Basic understanding of marketing concepts
Ability to handle confidential information with discretion
Proactive problem-solving skills and attention to detail
Flexibility to adapt to changing priorities and work under pressure
Experience in event planning and coordination
Basic financial acumen and budgeting skills
Administrative related experience
RE 5 advantageous

Competencies and Skills

Business Acumen
Excellent Communication skills
Service Orientation and Client-centricity
Planning and Organizing
Computer skills – MS Office
Numerical literacy
Good verbal and written communication skills
Excellent negotiation skills
Strict adherence to deadlines and SLAs Internal Operating Procedures and Mandates:
FAIS Act, FICA, Short-term Insurance Act, POPI Act, TCF Framework, PPR (Policyholder Protection Rules)

About the company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in South Africa, we are rapidly moving into several emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.

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