Purpose of the job:
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The Pro is responsible for ensuring that members receive an excellent fitness experience. Additionally, Pro should act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service at all times.
Key Performance Areas include:
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Conduct group classes
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Perform reception duties such as answering phone calls and handling member queries
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Ensure you attend scheduled weekly training and meetings as well as Reception weekly training
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Stay up to date with all Company communication and policy and procedures
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Achieve targets by collecting arrears, correct receipting and being fully compliant with all drop safe processes
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Comply with Health and Safety and Club Operating procedures
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Ensure the safe and effective operation of your club, keeping facility downtime to a minimum
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Deliver excellent service to members and visitors according to standards and procedures
Experience & Competencies Required:
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1-2 years in the Fitness industry is preferred.
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Knowledge on fitness and physical training.
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First aid qualified
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MS Office; Outlook, Internet, Word and Excel intermediate.
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Ability to balance the demands of work and personal commitments
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Ability to make quick but balanced decisions
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Ability to welcome new members and convert interested leads into new members
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Commercial and business awareness
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Friendly, energetic and loud
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Initiative
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Problem solving skills
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Strong affiliation to work in a team
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Strong attention to detail
We invite you to send your CV to[email protected]
** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
