We are looking for a diligent Night Auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.
To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.
Night Auditor Responsibilities:
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Keeping hotel financial records in order.
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Processing invoices, transactions, room charges, refunds, etc.
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Preparing and distributing employee checks.
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Verifying that all accounts are balanced and supported by documentation.
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Checking guests in and out of the hotel.
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Responding to guests' needs, requests, and complaints.
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Answering the phone and making reservations.
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Summarizing each night's operations and listing any follow-up tasks for management.
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Following End of Day procedures.
Night Auditor Requirements:
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High school diploma.
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Past experience in customer service or hospitality.
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Experience with accounting procedures and administrative tasks.
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Proficiency with computers.
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Analytical mind, with strong attention to detail and an affinity for numbers.
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Good organizational and time-management skills.
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Self-motivated, proactive work ethic.
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Strong aptitude for customer service.
