Medwell SA, provides comprehensive healthcare services across South Africa, specialising in home nursing, elderly care, palliative care, frail care, and assisted living solutions.
We are looking to employ a Healthcare Liaison for our Home-Based Care Division to based in the Western Cape. The successful candidate will play a critical role in driving growth across all homebased nursing care services by developing and maintaining strong referral networks. This position acts as a vital link between healthcare providers, families, community organizations, and care teams, ensuring clients have seamless access to high-quality care within the comfort of their homes.
KEY RESPONSIBILITIES:
- Identify, develop, and maintain referral relationships with hospitals, clinics, GPs, specialists, social workers, and community organizations.
- Promote homebased nursing care services, including post-hospital care, memory care, palliative support, and other in-home health solutions, including healthcare products/supplies and assistive devices.
- Act as a liaison between the organization, healthcare providers, and families.
- Build strong relationships with discharge planners, case managers, and medical professionals.
- Represent the organization at community events, wellness days, and healthcare forums.
- Collaborate with marketing teams and healthcare liaisons in other regions on campaigns promoting homebased nursing care services.
- Regular visits to Hospital wards, Case management offices, and doctor’s practices to deliver promotional items and displays: (Brochures with stands, pens, mouse pads, etc)
- Track referrals, admissions, and conversions using CRM systems.
- Monitor occupancy rates and homebased nursing care client growth.
COMPETENCIES:
- Strong networking and relationship-building skills
- Sales-driven with a compassionate, people-centered approach
- Excellent communication and presentation abilities
- Flexible to travel
- Understanding of home-based care services
- Knowledge of healthcare referral pathways
- Ability to manage multiple stakeholders and work independently
- Empathy and sensitivity when working with elderly/sickly clients and families
MINIMUM REQUIREMENTS:
- Senior Certificate, Degree/Diploma/Certificate in Healthcare Management, Nursing, Social Work or any private Medical/Hospital related field
- 2–5 years’ experience in the private Healthcare sector with an existing network of contacts will be advantageous.
- Valid driver’s license and willingness to travel
- Proficiency in CRM systems and Microsoft Office
REMUNERATION:
- R 25 000,OO per month + commission
- Company vehicle to be provided for official use or car allowance as agreed upon.
Complete Job Description to be provided upon commencement date.
Pay: Up to R25 000,00 per month
Work Location: In person
