18 Concierge Jobs and Work in Western Cape

Concierge Partner (on-site)
Consilio LLC —Cape Town, Western Cape 8001
- Full-time
Virtual Lifestyle Concierge | German speaking
Ten Group —Knysna, Western Cape
- Full-time
- Remote
Quick Apply
Service Manager
Franschhoek Wine Tram —Franschhoek, Western Cape 7690
- Full-time
Quick Apply
Senior CRM Specialist
Ten Group —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Hotel General Manager
Babylonstoren —Franschhoek, Western Cape
- Full-time
Senior Content Producer
Ten Group —Cape Town, Western Cape
- Full-time
Quick Apply
Financial Accountant
Ten Group —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Digital Patient Engagement Coordinator
Hire Hangar —Cape Town, Western Cape
- Part-time
- Remote
Quick Apply
Guest Liaison /Night Relief
Career Growth, Hospitality Recruitment —Cape Town, Western Cape 8005
- R16 800 a year
Quick Apply
12d
Events & Business Development Manager
The Remote Unicorn —Cape Town, Western Cape
- R17 000 - R24 000 a month
- Full-time
Quick Apply
Junior Financial Accountant
Ten Group —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
6d
Senior Account Manager
Ten Group —Cape Town, Western Cape
- Full-time
Quick Apply
Front Office Agent
Belmond —Cape Town, Western Cape
- Full-time
Quick Apply
9d
Front Desk Agent
One&Only Cape Town —Cape Town, Western Cape
6d
Hotel Verkope Bestuurder
Babylonstoren —Franschhoek, Western Cape
Reiseberater (m/w/d) - Deutschsprachig
Ten Group —Cape Town, Western Cape
- Full-time
Quick Apply

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Virtual Lifestyle Concierge | German speaking
Ten Group —Cape Town, Western Cape
Shifts will be scheduled as either Sunday to Thursday or Tuesday to Saturday, with 5 consecutive working days, within operating hours of 06:00 to 22:00.
Quick Apply

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Concierge Partner (on-site)

Consilio LLC -
Cape Town, Western Cape 8001

Apply Now

Job Details

Full-time

Full Job Description

Overview:

About the Company:

Consilio is the global leader in legal consulting and services within the eDiscovery industry. Our worldwide professionals bring their expertise and a commitment to serve to every engagement, partnering with our clients to develop creative solutions for their most pressing challenges.

About the Team:

Concierge Services is a global team primarily responsible for providing Consilio’s exclusive clients with top-tier support via phone and email. Their secondary responsibility is to fulfill all account management requests for these clients (ie. account creations, project access and new engagement tasks).

Responsibilities:

What You’ll Do:

With a passion for helping others and solving problems, you’ll be helping clients over the phone and by email with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests.

Qualifications:

Who We’re Looking For:

The ideal applicant for this position has/is the following:

EDUCATION
- Bachelor’s degree or higher (any discipline).
LANGUAGE
- Multilingual in English AND at least one of the following: German/Mandarin/Cantonese/French/Spanish.
APTITUDE
- Digital Intelligence – ability to acquire and apply new knowledge related to digital technology.
- Digital Literacy – ability to find, evaluate and clearly communicate information through multiple mediums.
EXPERIENCE
- At least 2-3 years - in either customer service, tech support, legal, government, financial or hospitality roles.
- Operating Systems – Windows and Mac.
- Microsoft 365 – Office (Excel, Word & PPT), Visio and Sharepoint.
CUSTOMER SERVICE SKILLS
- Strong communicator – both written and verbally.
- Active listener – gains knowledge while engaging with the speaker.
- Team player – capable of working independently or collaboratively with colleagues as situations arise.
- Flexibility – to adapt to regional communication styles.
- Patience & Empathy – when supporting clients of varying technical proficiency.
- Client advocacy - when collaborating with other teams or when providing the client with status updates.
LOGICAL THINKING SKILLS
- Problem Solver – capable of identifying issues and communicating resolution steps clearly.
- Assessor – can identify scenarios that require escalation to either Concierge Leadership or other teams.
EXTRA CREDIT FOR
- Previous experience in eDiscovery industry.
- Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX.
- Previous experience with user access systems such as ActiveDirectory and Azure.
- Existing Consilio employees with at least 1 year tenure.

What Shift You’ll Work

Tuesday to Saturday 5pm to 2am SAST.

What We Offer

Office working environment.
Relativity Review Management Specialist certification (RRMS)
Sightline Administrator certification.
Brainspace Administrator certification
BlackOut User certification
Paid-time off (PTO).
Employee Appreciation (Bonusly) and Referral Reward Programs.

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

#LI-ML1

#LI-Onsite

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Refine Your Search

concierge jobs in western cape

Concierge Partner (on-site)

Virtual Lifestyle Concierge | German speaking

Service Manager

Senior CRM Specialist

Hotel General Manager

Senior Content Producer

Financial Accountant

Digital Patient Engagement Coordinator

Guest Liaison /Night Relief

Events & Business Development Manager

Junior Financial Accountant

Senior Account Manager

Front Office Agent

Front Desk Agent

Hotel Verkope Bestuurder

Reiseberater (m/w/d) - Deutschsprachig

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