267 Functional application support Jobs and Work in Johannesburg, Gp

Application Support Systems
CBRE Excellerate —Sandton, Gauteng
1d
Data Support Specialist
1Clickplacements —Bryanston, Gauteng
- R600 000 - R900 000 a year
- Full-time
Quick Apply
Principal - Johannesburg | BCG Platinion
Boston Consulting Group —Johannesburg, Gauteng
- Full-time
Call Centre Technology Support Engineer
Reflex Solutions (Pty) Ltd —Johannesburg, Gauteng 2196
- Full-time
Quick Apply
Project Associate, CODA
Vital Strategies —Johannesburg, Gauteng
- R600 000 - R705 000 a year
- Full-time
Executive Assistant (Claude AI)
Hire Overseas —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Consulting – HR Transformation – Instructional Designer & Content Developer (Consultant level)
Deloitte —Johannesburg, Gauteng
- Part-time
Quick Apply
Service Expert - Inbound
Oneplan Underwriting Managers (Pty) Ltd. —Sandton, Gauteng
- Full-time
Graduate to Executive Leadership Team
Core —Sandton, Gauteng
Office Assistant
Marvel Placement Consultants —Edenvale, Gauteng
13d
Country Representative
Ipas —Johannesburg, Gauteng
- Full-time
(Senior) AI Tech Architect - Johannesburg | BCG Platinion
Boston Consulting Group —Johannesburg, Gauteng
- Full-time
PROJECT ENGINEER
Integrated Global Services —Johannesburg, Gauteng 2042
- R819 403 - R983 284 a year
- Full-time
Quick Apply
QA Tester
Amrod —Woodmead, Gauteng
- Full-time
12d
Sub Saharan Africa Payments Corporate Sector - Senior Sales - Executive Director
JPMorganChase —Johannesburg, Gauteng 2196
- Full-time
Director Product Development & Applications Africa
ADM —Johannesburg, Gauteng
Head of Technology and Systems | Dr Brown's Group of Companies
North Shore Medical & Aesthetics Center —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Senior Product Manager: Motor, Distribution Partnerships & Value-Added Solutions
Absa Bank Limited —Johannesburg, Gauteng
- Full-time
8d
Technical Sales Support Consultant - Industrial Automation
Rubicon —Edenvale, Gauteng
- Full-time
CHIEF OF STAFF / EXECUTIVE ASSISTANT
Raid Risk Management —Wynberg, Gauteng
- R240 000 - R360 000 a year
- Full-time
Quick Apply

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Application Support Systems

CBRE Excellerate -
Sandton, Gauteng

Apply Now

Job Details

Permanent
1 day ago

Full Job Description

Application Support/Systems
Johannesburg, South Africa

Position Purpose
The Application Support / System SME Lead - SSA will provide business-facing functional support, system expertise, user enablement and adoption support for priority applications across Sub-Saharan Africa. The role will act as the first-line functional bridge between business users, the Digital & Transformation Hub, IT, vendors and system owners to improve system adoption, data quality, process compliance and operational reporting.

Key Responsibilities

Functional System Support

Provide first-line functional triage, guidance and issue resolution for priority business systems used across SSA.
Maintain a knowledge base of common queries, SOPs, training guides and user support material.
Escalate technical issues to IT, vendors or relevant system owners with clear problem statements and evidence.
Track recurring issues and recommend configuration, training or process improvements.

System Adoption and Training

Support adoption of core systems such as CAFM, ERP, procurement, QHSE and reporting platforms.
Deliver user training, super-user enablement, release communication and adoption support.
Assist business units with correct system usage, role-based access, data capture discipline and workflow compliance.
Promote the principle that work should be completed in approved systems, not offline workarounds.

Data Quality and Process Compliance

Monitor data quality, completeness, process compliance and system usage across SSA business units.
Identify gaps in adoption, configuration, master data and reporting accuracy.
Support dashboard and reporting requirements by improving source-system data discipline.
Work with process owners to ensure systems reflect agreed SOPs and governance standards.

Continuos Improvement and Business Interface

Collect user feedback and improvement requirements for the Digital & Transformation Hub backlog.
Support testing, user acceptance, change requests and release readiness for system changes.
Coordinate with country teams and functional leaders to resolve system adoption barriers.
Contribute to benefits tracking for support, adoption and systemization initiatives.

Qualifications & Experience

Minimum Requirements

Bachelor's degree or diploma in Information Systems, Business Systems, Operations, Facilities Management, Finance, Technology or related field.
Minimum 4-5 years of experience in application support, functional systems support, business systems administration, super-user leadership or system implementation support.
Experience supporting enterprise applications such as CAFM, ERP, procurement, finance, QHSE, service desk or reporting platforms.
Strong understanding of user support, issue triage, training, access management and process compliance.
Experience working with business users across multiple teams or countries.

Preferred

ITIL Foundation, systems administration, CAFM, ERP, Power BI or service management certification.
Experience in facilities management, property management, operations or regional shared services.
Experience supporting Sub-Saharan Africa operations and cross-border user communities.
Basic SQL, reporting, data quality or workflow configuration exposure.

Preferred Skills and Competencies
Application Support
System SME Capability
User training and adoption
Issue triage and escalation
Process compliance
Data quality discipline
Stakeholder management
Documentation and knowledge management
Service mindset and regional coordination

Working Relationship & Stakeholder Interfaces
Internal: CDTO, SSA Managing Director, Country Leads, Operations, IT Team, Finance, QHSE, Application Support MENA and Business Vendors

External: System Vendors, Implementation partners and Selected client users where relevant

Apply Now

Refine Your Search

functional application support jobs in johannesburg, gp

Application Support Systems

Data Support Specialist

Principal - Johannesburg | BCG Platinion

Call Centre Technology Support Engineer

Project Associate, CODA

Executive Assistant (Claude AI)

Consulting – HR Transformation – Instructional Designer & Content Developer (Consultant level)

Service Expert - Inbound

Graduate to Executive Leadership Team

Office Assistant

Country Representative

(Senior) AI Tech Architect - Johannesburg | BCG Platinion

PROJECT ENGINEER

QA Tester

Sub Saharan Africa Payments Corporate Sector - Senior Sales - Executive Director

Director Product Development & Applications Africa

Head of Technology and Systems | Dr Brown's Group of Companies

Senior Product Manager: Motor, Distribution Partnerships & Value-Added Solutions

Technical Sales Support Consultant - Industrial Automation

CHIEF OF STAFF / EXECUTIVE ASSISTANT

I want to receive the latest job alert for functional application support in johannesburg, gp

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