Administrative Support AgentLocation
Remote (South Africa)
Employment Type
Full-Time
Department
Operations & Administration
Reports To
Operations Manager / Managing Director
About Lamqora
Lamqora is a modern recruitment and workforce solutions company that helps organisations attract, hire, and retain exceptional talent. We partner with startups, SMEs, and enterprise businesses to deliver recruitment, executive search, workforce outsourcing, and HR technology solutions.
As our business continues to grow, we're looking for a highly organised and detail-oriented Administrative Support Agent to help ensure our daily operations run efficiently. This role is essential to maintaining high standards across administration, documentation, scheduling, CRM management, and internal coordination.
The Opportunity
The Administrative Support Agent plays a central role in supporting the business by managing administrative tasks, maintaining accurate records, coordinating schedules, and ensuring operational processes are completed efficiently.
Working closely with leadership, recruitment consultants, business development, finance, and customer support teams, you will help keep Lamqora organised, compliant, and operating at a high standard.
This position is ideal for someone who enjoys creating structure, managing multiple priorities, and supporting a fast-growing business.
Key ResponsibilitiesAdministrative Operations
- Manage day-to-day administrative activities across the business.
- Prepare, format, and maintain company documents, reports, contracts, and correspondence.
- Organise digital filing systems and company records.
- Maintain accurate documentation in accordance with company policies.
- Support operational projects and internal initiatives.
Calendar & Meeting Coordination
- Manage calendars for leadership and key team members.
- Schedule internal meetings, client meetings, interviews, and training sessions.
- Coordinate meeting agendas, minutes, and follow-up actions.
- Arrange virtual meetings and ensure participants receive all required information.
CRM & Data Management
- Maintain accurate client, candidate, and company information within HubSpot CRM and the Applicant Tracking System (ATS).
- Update records, contacts, opportunities, and activity logs.
- Perform regular data quality checks.
- Generate CRM reports and dashboards for management.
Recruitment Administration
- Prepare employment contracts, offer letters, and onboarding documentation.
- Assist with interview scheduling and candidate communications.
- Maintain candidate records within the ATS.
- Coordinate background checks, reference requests, and onboarding activities.
- Support recruiters with administrative tasks throughout the hiring process.
Business Administration
- Prepare proposals, quotations, invoices, and business documentation.
- Assist with procurement and supplier coordination.
- Maintain internal templates and standard operating procedures.
- Monitor shared inboxes and distribute enquiries to the appropriate departments.
- Support compliance and document management activities.
Reporting & Documentation
- Produce weekly and monthly operational reports.
- Prepare meeting packs and presentation materials.
- Track operational KPIs and administrative performance metrics.
- Ensure company documentation remains current and organised.
Cross-Department Support
- Provide administrative assistance to Business Development, Recruitment, Customer Success, Marketing, Finance, and Leadership teams.
- Coordinate internal projects and ensure deadlines are met.
- Assist with company events, training sessions, and team meetings.
- Support continuous process improvement initiatives.
Key Performance Indicators (KPIs)
Success in this role will be measured by:
- Accuracy of administrative work.
- Timely completion of assigned tasks.
- CRM and ATS data quality.
- Document turnaround times.
- Calendar and meeting coordination efficiency.
- Internal stakeholder satisfaction.
- Compliance with company procedures.
- Process improvement contributions.
Required Experience
- 2–5 years of experience in Administration, Office Management, Executive Assistance, Operations Support, or Business Administration.
- Excellent written and verbal English communication skills.
- Strong organisational and time-management abilities.
- High level of accuracy and attention to detail.
- Ability to manage multiple priorities simultaneously.
- Strong problem-solving and coordination skills.
- Comfortable working independently within a remote environment.
Preferred Experience
Experience in one or more of the following industries is advantageous:
- Recruitment & Staffing
- Human Resources
- Professional Services
- Technology
- SaaS
- Business Consulting
- Corporate Administration
Skills & Competencies
- Administrative Management
- Business Coordination
- Calendar Management
- Document Control
- CRM Administration
- Data Entry & Quality Assurance
- Microsoft Office & Google Workspace
- Organisation & Planning
- Communication
- Time Management
- Attention to Detail
- Confidentiality & Professionalism
Technology Stack
You will regularly use:
- HubSpot CRM
- Applicant Tracking System (ATS)
- Google Workspace
- Microsoft 365
- Microsoft Teams
- Slack
- Zoom
- DocuSign or electronic signature platforms
- Cloud document management systems
- AI-powered productivity and administrative tools
What Success Looks Like
Within your first 90 days, you will:
- Confidently manage daily administrative operations.
- Maintain highly accurate CRM and ATS records.
- Coordinate meetings and schedules with minimal supervision.
- Produce professional documentation and reports.
- Support recruitment and business development teams efficiently.
- Contribute to improving internal administrative processes.
Why Join Lamqora?
At Lamqora, administration is more than paperwork—it's the operational foundation that enables our teams to deliver exceptional service.
We offer:
- Competitive salary.
- Performance-based incentives.
- Ongoing professional development.
- Career progression into Operations, Office Management, Executive Support, HR Administration, or Business Operations.
- Flexible remote working.
- A collaborative and innovative work environment.
Our Values
Everything we do is guided by our core values:
- Integrity – We operate with honesty, professionalism, and accountability.
- Excellence – We strive for accuracy, quality, and continuous improvement.
- Collaboration – We support one another to achieve shared success.
- Innovation – We embrace smarter ways of working and leverage technology to improve efficiency.
- Customer Success – Every administrative process contributes to delivering an outstanding experience for our clients and candidates.
Ready to Join Lamqora?
If you're an organised professional who enjoys creating structure, supporting teams, and ensuring business operations run smoothly, we'd love to hear from you.
Join Lamqora and become a vital part of the operational engine that powers our growth.
Pay: R15 000,00 - R17 000,00 per month
Work Location: Remote
