169 Customer service representative Jobs and Work in Gauteng

Customer Service Representative
Hello Group Recruitment —Die Hoewes, Gauteng
Sales Representative
Avop Pty Ltd —Johannesburg, Gauteng
- R8 500 - R10 500 a month
Quick Apply
Customer Service Representative (AMS 360)
Hire Overseas —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Customer Care Representative
Ria Money Transfer (Dandelion) —Johannesburg, Gauteng 2000
- Part-time
Quick Apply
Customer Service Associate D5
Quantanite —Johannesburg, Gauteng 2191
- Full-time
Quick Apply
Sales representative
Oracle Holdings —Hammanskraal, Gauteng
- Temporary
Quick Apply
Sales Administrator
HeroTel —Pretoria, Gauteng
- Full-time
Sales Representative
CONCEPT FOODS —Gauteng
- R15 000 - R20 000 a month
Quick Apply
12d
Contact Centre Agent
AVI Limited —Kempton Park, Gauteng
3d
Flexi Sales Assistant
Outdoor Warehouse —Boksburg, Gauteng 1459
- Part-time
Quick Apply
Sales Representative
Exim International —Pretoria, Gauteng
- Full-time
Quick Apply
11d
Sales Representative
Eskort Pty Ltd —Irene, Gauteng
Sales Representative
Kenesis —Alberton, Gauteng
- R4 000 - R20 000 a month
- Full-time
Quick Apply
Fumba Supermarket Salesman
FUMBA SUPERMARKET PTY LTD —Midrand, Gauteng
- R10 000 - R35 000 a month
- Temporary
Quick Apply
Sales Representative
Blue Label Telecoms —Pretoria, Gauteng
- Full-time
Commissions Administrator
1 Life Insurance —Gauteng
- Full-time
13h
Customer Services Representatives
Lawson Direct Channel —Johannesburg, Gauteng
- Full-time
Quick Apply
Call Center Agent
RCL FOODS Careers —Boksburg, Gauteng
8d
Agent Support Representative
Ria Money Transfer (Dandelion) —Johannesburg, Gauteng 2000
- Full-time
Quick Apply
Customer Service Representative - Johannesburg, SA
ACT —Johannesburg, Gauteng
Quick Apply

I want to receive the latest job alert for customer service representative in gauteng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near gauteng

Customer Service Representative jobs in Johannesburg, Gauteng

Customer Support Representative jobs in Johannesburg, Gauteng 2000

Sales Assistant jobs in Boksburg, Gauteng 1459

Sales Representative jobs in Johannesburg, Gauteng

Sales Administrator jobs in Pretoria, Gauteng

Sales Representative jobs in Gauteng

Sales Representative jobs in Pretoria, Gauteng

Sales Representative jobs in Alberton, Gauteng

Customer Service Representative jobs in Chloorkop, Gauteng

Team Leader Customer Service jobs in Johannesburg, Gauteng

Customer Service Representative jobs in Cape Town, Western Cape 7945

In Service Training jobs in Cape Town, Western Cape

Customer Service Representative jobs in Tembisa, Gauteng

Customer Service Representative jobs in Secunda, Mpumalanga

Commissioner jobs in Cape Town, Western Cape

Commissioner jobs in Centurion, Gauteng

Salesperson, Studio 88 jobs in Mpumalanga

Salesperson jobs in Cape Town, Western Cape

Salesperson, Verimark jobs in Johannesburg, Gauteng

It Technical Support jobs in Randburg, Gauteng

Customer Service Representative

Hello Group Recruitment
Die Hoewes, Gauteng

Apply Now

Job Details

Full Job Description

Job Advert Summary

Hello Group is seeking to appoint a dedicated, Customer Service Representative to join our Call Centre Department. .

The Customer Service Representative will be responsible for managing both inbound and outbound calls, handling customer inquiries, verifying and requesting source-of-funds documents, and accurately capturing detailed information into the bank’s ticketing system. In addition, the consultant will be required to authenticate customers when their banking information changes, provide language-specific assistance where needed, and ensure a high level of customer satisfaction while managing their assigned tickets.

Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

Onsite Barista – Because life’s too short for bad coffee!
Exciting Team Events – Work hard, play harder!
Teambuilding Activities – Get to know your teammates beyond the screen!
A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
A Top-Notch Office Space – Where inspiration meets innovation.

Minimum Requirements

Matric Certificate
2 years'experience in Customer Service
Customer service qualification (Advantageous)
Knowledge of CRM Bank, OS ticket
Computer/Mobile Literate
Demonstrates flexibility and adaptability in a fast-paced work environment
Available and willing to work shifts in line with operational requirements

Duties and Responsibilities

Inbound & Outbound Calls:

Providing language-specific support to customers, ensuring clear communication and understanding in the foreign language.
Handle inbound customer inquiries and proactively manage outbound calls related to source of funds requests.
Compliance: Ensure all processes follow the bank's compliance guidelines, particularly related to anti-money laundering (AML) and Know Your Customer (KYC) regulations.
Customer Service Excellence: Maintain a high level of professionalism and customer service in all interactions to ensure customer satisfaction and loyalty.

Client authentication:

Authenticate customers when there is a change in their banking information, following security protocols to protect client data.
2-part Verification of client: voice call and video call the client
Attending to incoming calls

Ticket Management:

Manage and prioritize daily tickets assigned by the team, ensuring timely follow-up with customers to request source of funds and resolve any issues.
Request and verify source of funds documents from clients in compliance with the bank’s policies and regulatory requirements.
Regularly follow up on tickets at least once a week.
Document Verification: Check the accuracy and authenticity of the source of funds documentation provided by clients.
Cross reference information, verify Bank statements, ID’s, POPS’ and payment notifications.
Data Entry: Accurately capture and record detailed information received from clients into the bank’s ticketing system.

Apply Now

Refine Your Search

customer service representative jobs in gauteng

Customer Service Representative

Sales Representative

Customer Service Representative (AMS 360)

Customer Care Representative

Customer Service Associate D5

Sales representative

Sales Administrator

Sales Representative

Contact Centre Agent

Flexi Sales Assistant

Sales Representative

Sales Representative

Sales Representative

Fumba Supermarket Salesman

Sales Representative

Commissions Administrator

Customer Services Representatives

Call Center Agent

Agent Support Representative

Customer Service Representative - Johannesburg, SA

I want to receive the latest job alert for customer service representative in gauteng

Related Searches

Explore jobs in more locations

Job Advert Summary

Minimum Requirements

Duties and Responsibilities

Job Seeker Tools

Employer Tools

Browse

Stay Connected