3 Call center representative Jobs and Work in Durban Zn

Customer Service Agent
DSV —Durban, KwaZulu-Natal 4017
Dialer Administrator Vacancy (International - USA campaigns)
Procera Group —Mount Edgecombe, KwaZulu-Natal
Business Insurance Sales Executive (KZN) - April 2026
Moladira Skills —Durban, KwaZulu-Natal
- R456 000 a year

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Call Centre Agent
Dynamic Global Connect International —Durban, KwaZulu-Natal
We're hiring call center lead Gen agents with PPI/PCP knowledge. Requirements * Matric * Excellent verbal and written skills * 1 year call center experience …
Quick Apply
CALL CENTER CONSULTANT
The International Recruitement Speciality —Umhlanga, KwaZulu-Natal
THE INTERNATIONAL RECRUITMENT SPECIALIST IS HIRING! Join one of the leading Call Centres in Umhlanga, Durban! NOW RECRUITING ... MUST BE AN EXPERIENCED…
From R5 000 a month
Quick Apply

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Customer Service Agent

DSV -
Durban, KwaZulu-Natal 4017

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Job Details

Permanent

Full Job Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Location: Kwa Zulu Natal
Job Posting Title: Customer Service Agent, Telesales
Time Type: Permanent

MAIN PURPOSE OF THE ROLE

Retain current business base and ensure growth on the base. Also be able to source leads and do tele-sales from a new business aspect.Sell the services and solutions for the company.

JOB- RELATED REQUIREMENTS

Grade 12 / Matric
Ability to liaise effectively with clients and colleagues at various organizational levels
A minimum of 2 years in a tele sales or call center environment
Skills of achieving targets and generating new leads
Must be patient, persuasive and persistent
Punctuality and good time management skills
Good administrative & daily planning skills
Ability to adapt to a rapidly changing environment/technology
Ability to work under pressure & meet deadlines without fail
Ability to work without supervision
Excellent verbal and written communication skills, including the ability to confidently give presentations
Client empathy and ability to liaise effectively
Be able to handle confrontation professionally at all times
Must be someone that works well within a team and has a positive outlook
Reliable transport

ADDED ADVANTAGES FOR THIS ROLE

Time management and prioritization skills to meet deadlines and close
sales in a timely manner
Willingness to adapt and implement new sales methods and strategies
Product knowledge
Quick thinking to provide creative solutions that addresses customer’s needs and concerns

DUTIES & RESPONSIBILITIES

Implementation of accounts – process and project management
Manage client relationship
Must make contact with each customer allocated to their base on a monthly basis as per masses
Needs to make new tele-sales calls weekly
Weekly capturing of activities and minutes of meetings onto the MS Dynamics Platform (CRM)
Monthly billing and financial reporting to customers (if needed)
General administrative duties
Managing of the customer base DSO’s (ensure that clients are up to date with their payments)
Must be able to assist with ClientZone queries and training when needed
Ensure required monthly targets & masses are met

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

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call center representative jobs in durban zn

Customer Service Agent

Dialer Administrator Vacancy (International - USA campaigns)

Business Insurance Sales Executive (KZN) - April 2026

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