42 Service advisor Jobs and Work in Durban, Zn

Client Advisor
Nedbank —Durban, KwaZulu-Natal
10h
Fragrance Advisor
Prestige Cosmetics Group —Durban, KwaZulu-Natal
Assistant Concierge
The Oyster Box Hotel —Durban, KwaZulu-Natal
- Full-time
Quick Apply
Wealth Manager
FirstRand —Durban, KwaZulu-Natal
- Full-time
Account Executive
Badger Holdings —Durban, KwaZulu-Natal
- Full-time
Fragrance Advisor - Dolce & Gabbana - Gateway Durban
Prestige Cosmetics Group —Durban, KwaZulu-Natal
Private Client Advisor
FirstRand —Durban, KwaZulu-Natal
HR Executive
International Facilities Services —Durban, KwaZulu-Natal
Warranty Specialist
MSX International —Pinetown, KwaZulu-Natal
- Full-time
Quick Apply
Key Account Manager
Discovery Ltd. —Durban, KwaZulu-Natal
8h
External Sales and Service Advisor Lead OBR
FirstRand —Umhlanga, KwaZulu-Natal
- Full-time
15h
Business Manager Mid: NCB
Nedbank —Durban, KwaZulu-Natal
19h
International BPO
Floor19 —Morningside, KwaZulu-Natal
- R8 500 - R13 000 a month
Quick Apply
1d
Private Wealth Advisor
FirstRand —Durban, KwaZulu-Natal
- Full-time
2d
Africa Reward Manager (South Africa and East & West Africa)
Unilever —La Lucia, KwaZulu-Natal
- Full-time
2d
Branch External Sales and Service Advisor OBR
FirstRand —Durban, KwaZulu-Natal
- Full-time
7d
Financial Advisor
Dis-Chem Life —Durban, KwaZulu-Natal
8d
Regional Sales Leader
Jonsson Workwear —Durban, KwaZulu-Natal
9d
Technical Broker/Account Executive / (Dual Role) Durban Umhlanga
The Simah Group —Durban, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
10d
USA Collections Team Leader (Connect BPS)
Procera Group —Durban, KwaZulu-Natal

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Client Advisor

Nedbank -
Durban, KwaZulu-Natal

Apply Now

Job Details

10 hours ago

Full Job Description

Job Req

146442

Closing Date

10 June 2026

Location

Umlazi

FAIS Affected

FAIS Affected - Yes

Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

Respond to client needs by offering the right service and solution.
Build client trust by applying your expertise and experience to do good for your client.
Educate clients and potential clients on how to subscribe and service their account.
Treat clients with respect, build trust, show care and humility in all client interactions.
Help clients achieve their goals and grow financially.
Own the client request end to end and route for alternative intervention if not equipped to service the client.
Entrench clients and deliver value through cross selling.
Facilitate the sales process by informing clients of the product features and benefits.
Document client needs analysis and provide corresponding product solutions.
Obtain referrals from existing clients as well as leads from other business units.
Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
Collaborate with internal stakeholders to provide complete financial solutions for clients.
Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
Act with a client first mindset in all client engagements.

Nedbank Goals:

Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
Support the achievement of the sales and service strategy objectives and values.
Enable Nedbank's strategy of being financial experts who do good.
Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
Report suspicious transactions to the relevant department.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

Diploma

Preferred Qualification

FAIS Approved Qualification

Minimum Experience Level

1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

Product sales skills
Sales Strategies
Product Knowledge
Customer service principles
Nedbank policies and procedures
Customer relationship management

Behavioural Competencies

Building Customer Loyalty
Building Trusting Relationships
Sales Persuasion
Technology Savvy
Planning and Organizing
Adaptability
Applied Learning

Please contact the Nedbank Recruiting Team at +27 860 555 566

Apply Now

Refine Your Search

service advisor jobs in durban, zn

Client Advisor

Fragrance Advisor

Assistant Concierge

Wealth Manager

Account Executive

Fragrance Advisor - Dolce & Gabbana - Gateway Durban

Private Client Advisor

HR Executive

Warranty Specialist

Key Account Manager

External Sales and Service Advisor Lead OBR

Business Manager Mid: NCB

International BPO

Private Wealth Advisor

Africa Reward Manager (South Africa and East & West Africa)

Branch External Sales and Service Advisor OBR

Financial Advisor

Regional Sales Leader

Technical Broker/Account Executive / (Dual Role) Durban Umhlanga

USA Collections Team Leader (Connect BPS)

I want to receive the latest job alert for service advisor in durban, zn

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