733 Customer service manager Jobs and Work in Cape Town Western Cape

National Customer Service Manager
Stingray Accessory Manufacturers —Woodstock, Western Cape
- R20 000 - R40 000 a month
- Full-time
Quick Apply
Supervisor
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Customer Service Representative RL
Teleperformance —Cape Town, Western Cape 8001
- Full-time
- Remote
Media Buyer
Solar Battery Online Direct —Cape Town Stadium
- R40 000 - R50 000 a month
- Full-time
Quick Apply
4d
Transport Manager
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Customer Service Representative EL
Teleperformance —Cape Town, Western Cape 8001
- Full-time
Customer Service Project Manager
takealot.com —Cape Town, Western Cape
Quick Apply
Manager
Apex Group —Cape Town, Western Cape
- Full-time
Team Leader/Supervisor
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Support Recruitment
Teleperformance —Cape Town, Western Cape 8001
- Full-time
WFM Manager
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Customer Service Representative (Logistics)
Hire Overseas —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Workflow Manager
Sigma Connected Group —Cape Town, Western Cape 7965
- Full-time
Armourer
Fidelity Services Group —Cape Town, Western Cape
ZAF Customer Service Representative V
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Customer Experience Manager
EXL Service —Cape Town, Western Cape
- Full-time
12d
Cashier
Stodels Nurseries (PTY) LTD —Cape Town, Western Cape
- Part-time
Quick Apply
5d
Client Service Manager
Electrum Software —Cape Town, Western Cape
- Full-time
Quick Apply
Executive
EXL Service —Cape Town, Western Cape
- Full-time
Manager
Ou Meul Bakery & Cafe —Pinelands, Western Cape
- R10 000 - R14 000 a month
Quick Apply
3d

I want to receive the latest job alert for customer service manager in cape town western cape

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near cape town western cape

Recruiter jobs in Cape Town, Western Cape 8001

Customer Service Manager jobs in Cape Town, Western Cape

Customer Service Representative jobs in Cape Town, Western Cape 7925

Client Services Manager jobs in Cape Town, Western Cape

Customer Service Representative jobs in Cape Town, Western Cape 8001

Customer Experience Manager jobs in Cape Town, Western Cape

Cashier jobs in Cape Town, Western Cape

Transport Manager jobs in Johannesburg, Gauteng

Transport Logistics jobs in Durban, Kwazulu Natal

Transport Manager jobs in Alberton, Gauteng

Maintenance Manager jobs in Durban, Kwazulu Natal

Transport Manager jobs in Gauteng

Incident Manager jobs in Johannesburg, Gauteng

Project Manager jobs in Cape Town, Western Cape

Hr Recruiter jobs in Cape Town, Western Cape

Recruiter jobs in Roodepoort, Gauteng

Senior Recruiter jobs in Johannesburg, Gauteng

In Service Training, Apprenticeship jobs in Bloemfontein, Free State

Customer Service Manager jobs in Pretoria, Gauteng

Customer Service Manager jobs in Johannesburg, Gauteng

National Customer Service Manager

Stingray Accessory Manufacturers
Woodstock, Western Cape

Quick Apply

Job Details

Permanent | Full-time
R20 000 - R40 000 a month

Full Job Description

National Customer Services Manager

Location: Woodstock, Cape Town
Industry: Manufacturing / Distribution / Consumer Products

We are looking for a strong National Customer Services Manager to manage a busy customer service, returns and after-sales service department across Cape Town and Johannesburg.

This is a high-pressure, high-output role that requires someone who can manage people, systems, stock, customer queries, returns and technical service follow-ups with urgency and accuracy.

Key Responsibilities

Manage the national customer service function across Cape Town and Johannesburg.
Lead the Cape Town customer service and technical service team.
Work closely with the Johannesburg customer service/returns team.
Manage customer queries, returns, warranty matters, repairs and escalations.
Liaise closely with the technical team on assessments, repairs and product feedback.
Ensure all returned stock, credits, repairs and replacements are correctly processed on SAP or the relevant system.
Monitor stock movements, pending transactions and system accuracy.
Drive daily output, service levels and team accountability.
Prepare reports on open queries, returns, repairs, stock and service performance.
Work closely with sales, warehouse, logistics, finance, quality and production teams.

Minimum Requirements

Matric essential.
Relevant qualification in Customer Service, Operations or Business Management will be advantageous.
Minimum 5 years’ experience in customer service, after-sales, returns, warranty or service operations.
Minimum 3 years’ team management experience.
Strong SAP or ERP system experience is essential.
Experience managing stock, returns, credits, repairs or warehouse/system transactions.
Strong Excel and reporting skills.
Experience in manufacturing, distribution, FMCG, wholesale, retail supply or technical products will be advantageous.
Must be able to work in a fast-paced, high-volume environment.

Ideal Candidate

The successful candidate must be hands-on, organised, firm, customer-focused and able to manage pressure. We need someone who can take control of a department, follow up properly, hold a team accountable and keep service delivery moving.

To apply: Please submit your CV with details of your customer service management, SAP/ERP, stock control, returns and team management experience.

Pay: R20 000,00 - R40 000,00 per month

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in cape town western cape

National Customer Service Manager

Supervisor

ZAF Customer Service Representative RL

Media Buyer

Transport Manager

ZAF Customer Service Representative EL

Customer Service Project Manager

Manager

Team Leader/Supervisor

ZAF Support Recruitment

WFM Manager

Customer Service Representative (Logistics)

Workflow Manager

Armourer

ZAF Customer Service Representative V

Customer Experience Manager

Cashier

Client Service Manager

Executive

Manager

I want to receive the latest job alert for customer service manager in cape town western cape

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected