42 Customer service coordinator Jobs and Work in Cape Town Western Cape

Customer Onboarding Coordinator
Stage Zero —Cape Town, Western Cape
- R17 000 - R20 000 a month
- Full-time
Quick Apply
2h
Receptionist
Zombie Walk —Cape Town, Western Cape
- R8 500 - R10 500 a month
- Full-time
Quick Apply
Travel Support Coordinator
Designer Journeys —Cape Town, Western Cape
- R22 000 - R26 000 a month
- Full-time
Quick Apply
13d
Exports & Imports Airfreight Controller
1UP CARGO —Cape Town, Western Cape
- R30 000 - R42 000 a month
- Full-time
- Remote
Quick Apply
Exports Logistics Coordinator
Talent Sam —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Junior Customer Operations Coordinator
M&S Logistics —Cape Town, Western Cape 7530
- Full-time
- Remote
Quick Apply
Logistics Coordinator
Worldwide Coordination —Ottery, Western Cape
- R10 000 - R15 000 a month
- Full-time
Quick Apply
5d
IT Coordinator
Mama Shelter —Cape Town, Western Cape
- Full-time
Quick Apply
13d
Campaign Coordinator
ZaPOP —Durbanville, Western Cape
- Remote
Quick Apply
3h
Transport Coordinator
TTEC —Cape Town, Western Cape
Quick Apply
Sales Coordinator
Experience Education —Cape Town, Western Cape 7441
- Full-time
Quick Apply
9d
Facilities Administrator
AFMS Group —Northern Suburbs, Western Cape
Technical Coordinator
Aluvent Group —Cape Town, Western Cape
- Full-time
Quick Apply
11d
Junior Brand, Marketing & Growth Coordinator
La Belle Braids Studio (Pty) Ltd —Cape Town, Western Cape
- R8 500 - R12 000 a month
- Full-time
Quick Apply
1d
Showroom, Dispatch & Brand Driver Coordinator – Cape Town
Old rugged —Cape Town, Western Cape
- From R9 000 a month
Quick Apply
3d
CRM & Email Marketing Coordinator
Keen —Cape Town, Western Cape
- Full-time
Quick Apply
5d
Marketing Coordinator - Protea Hotel Fire & Ice! by Marriott Cape Town
Marriott International, Inc —Cape Town, Western Cape 8018
- Full-time
6d
Housekeeping Coordinator
One&Only Cape Town —Cape Town, Western Cape
6d
Digital Campaign Coordinator
Lewis group —Woodstock, Western Cape
- R14 000 - R16 000 a month
- Full-time
Quick Apply
7d
Sectional Title/HOA Portfolio Facilities Coordinator
Amari Property Management PTY Ltd —Bellville, Western Cape 7530
- Full-time
Quick Apply
14d

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Customer Onboarding Coordinator

Stage Zero -
Cape Town, Western Cape

Quick Apply

Job Details

Permanent | Full-time
R17 000 - R20 000 a month
2 hours ago

Full Job Description

Role Overview

We seek a highly organized, energetic, and customer-focused professional with experience in the financial services industry, particularly within FICA, KYC, AML, and compliance-driven environments.

The successful candidate will be responsible for managing the customer onboarding process through proactive client engagement, collection and verification of onboarding documentation, and maintaining accurate client records. The role requires a strong ability to build rapport with clients, ensure compliance with regulatory requirements, and support efficient service delivery across multiple departments.

The successful candidate must demonstrate strong communication skills, exceptional attention to detail, sound time management, and the ability to collaborate effectively across multiple departments while ensuring compliance with regulatory and internal requirements. The role requires a customer-focused individual who is confident engaging telephonically and via email with clients to drive onboarding completion within required turnaround times and service level expectations

Key Responsibilities

Client Relationship Management
FICA, KYC & Compliance Management
Administration and Data Maintenance on CRM / Microsoft Platforms
Efficient Document Management & FICA Compliance
Compliance Adherence and Quality Assurance
Cross-Functional Coordination
Reporting and Documentation

Desired Skills and Requirements

Qualifications & Experience

Grade 12 or NQF 4.
Relevant degree/diploma in Business Administration, Finance, Compliance, or a related field will be advantageous.
Minimum 2 years of experience in Client Engagement / Customer Services.
Minimum 2 years of experience in Project Administration / Coordination.
Experience in onboarding, document verification, FICA/KYC administration, banking, financial services, lending, insurance, or compliance-driven environments is highly advantageous.
Working knowledge of FICA, KYC, AML, and POPIA requirements.
Experience with Microsoft Office Suite and CRM/workflow systems.

Core Skills and Competencies

Strong organizational and administrative skills.
High attention to detail and accuracy.
Excellent written and verbal communication skills.
Strong customer engagement and relationship-building abilities.
Ability to work independently and manage time effectively.
Strong problem-solving abilities.
Ability to work under pressure and meet deadlines.
Ability to manage high volumes of customer follow-ups and onboarding activities.
Strong telephonic communication and customer engagement skills.
Comfortable working across multiple communication platforms and systems.

Corporate Culture Fit

Demonstrates the ability to work independently while adhering to company standards and methodologies.
Maintains punctuality, professionalism, and courtesy when interacting with customers, suppliers, and colleagues.
Follows directives from supervisors and managers.
Fulfils additional responsibilities as required.

Personal Attributes

Time management skills.
Excellent communication and interpersonal abilities.
Pro-active, organised, able to multitask, and work well under pressure.
Self-motivated with a willingness to accept responsibility and challenges.
Outgoing, resilient, and customer-focused.
Persistent and professional in following up on outstanding requirements.
Strong customer service orientation and ability to build rapport quickly.

Stage Zero is committed to diversity, inclusion, and equal opportunity. In accordance with our Employment Equity objectives, preference may be given to suitably qualified candidates from designated groups.

If you have not heard from us within 2 weeks of submitting your application, please consider your application unsuccessful. Apply by sending an email and copy of your CV via the Ad or to [email protected]

Pay: R17 000,00 - R20 000,00 per month

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in cape town western cape

Customer Onboarding Coordinator

Receptionist

Travel Support Coordinator

Exports & Imports Airfreight Controller

Exports Logistics Coordinator

Junior Customer Operations Coordinator

Logistics Coordinator

IT Coordinator

Campaign Coordinator

Transport Coordinator

Sales Coordinator

Facilities Administrator

Technical Coordinator

Junior Brand, Marketing & Growth Coordinator

Showroom, Dispatch & Brand Driver Coordinator – Cape Town

CRM & Email Marketing Coordinator

Marketing Coordinator - Protea Hotel Fire & Ice! by Marriott Cape Town

Housekeeping Coordinator

Digital Campaign Coordinator

Sectional Title/HOA Portfolio Facilities Coordinator

I want to receive the latest job alert for customer service coordinator in cape town western cape

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