176 Assistant manager Jobs and Work in Cape Town Western Cape

Assistant Operations Manager (702)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Store Manager / Assistant Store Manager
Mambos Storage & Home (Pty) Ltd —Cape Town, Western Cape
- R320 000 a year
Manager's Assistant
MIT Auto Spares —Cape Town, Western Cape
- Full-time
Quick Apply
9d
WFM Assistant Manager
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Assistant Manager
Allan Gray —Cape Town, Western Cape
10d
Operations Assistant Manager (ACCM)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Assistant Manager (784)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Assistant Manager (395)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Assistant Manager (707)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Invoicing Assistant
Advania UK —Cape Town, Western Cape 7441
- R18 000 - R20 000 a month
Data Entry Assistant
Talent Sam —Cape Town, Western Cape
- Temporary
- Remote
Quick Apply
Assistant Manager
Ou Meul Bakery & Cafe —Cape Town, Western Cape
- R10 000 - R14 000 a month
Quick Apply
2d
Operations Assistant Manager (985)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Assistant Stores Manager
Kamal Cape Town Iron and Steel —Kuils River, Western Cape
- R15 000 - R20 000 a month
Quick Apply
4d
Assistant Manager - Facilities
WNS Global Services —Cape Town, Western Cape 7925
- Part-time
Quick Apply
Cashier
Stodels Nurseries (PTY) LTD —Cape Town, Western Cape
- Part-time
Quick Apply
4d
Pricing Assistant Manager
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Manager
Ou Meul Bakery & Cafe —Pinelands, Western Cape
- R10 000 - R14 000 a month
Quick Apply
2d
ZAF Operations Assistant Manager (796)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Assistant House Manager
Camissa House —Cape Town, Western Cape 8001
Quick Apply

I want to receive the latest job alert for assistant manager in cape town western cape

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

assistant manager jobs near cape town western cape

Data Entry Clerk jobs in Cape Town, Western Cape

Retail Sales Associate jobs in Cape Town, Western Cape

Cashier jobs in Cape Town, Western Cape

Half Day, Receptionist, Personal Assistant jobs in Johannesburg, Gauteng

Assistant Operations Manager jobs in Durban, Kwazulu Natal

Assistant Operations Manager jobs in Cape Town, Western Cape

Operations Management Internship jobs in Cape Town, Western Cape

Assistant No Experience jobs in Cape Town, Western Cape

Telecommunications Project Manager jobs in Gauteng

Executive Assistant jobs in Cape Town, Western Cape

Assistant Operations Manager jobs in Centurion, Gauteng

Brand Manager jobs in Gauteng

Manager jobs in Pietermaritzburg, Kwazulu Natal

Finance Manager jobs in Cape Town, Western Cape

Data Analyst No Experience jobs in Western Cape

Data Entry Clerk jobs in Durban, Kwazulu Natal

Data Entry Clerk jobs in Roodepoort, Gauteng

Data Entry, Work From Home jobs in Gauteng

Office Assistant jobs in Cape Town, Western Cape

Sales Assistant jobs in Cape Town, Western Cape

Assistant Operations Manager (702)

Teleperformance -
Cape Town, Western Cape 7925

Apply Now

Job Details

Full-time

Full Job Description

Overview:

The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign.

Qualifications:

At least 2 years expereince as an OM/AOM in a BPO
Proven experience in management of a Financial / Regulated / Collections Contact Center
Experience in KPI Management
Solid understanding of how Quality can influence achievement of business objectives
Strong motivational skills to develop people’s attitudes and skills

Responsibilities:

Analyze and maintain all Service Level agreements; implement improvement plans as needed
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirement)
Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports).
Conduct scheduled reviews with The Client on performance delivery and mitigate the consequences of any service level or KPI failures by means of remedial measures within timelines agreed by The Client.
Create and maximize the relationship with The Client.
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance.
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching.
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner.
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA. - and The Client to define action plans that resolve issues and drive continuous improvement.
Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client, adjust meet changing requirements.
Attend business reviews with the Client.
Effectively manage a team of team leaders.

Apply Now

Refine Your Search

assistant manager jobs in cape town western cape

Assistant Operations Manager (702)

Store Manager / Assistant Store Manager

Manager's Assistant

WFM Assistant Manager

Assistant Manager

Operations Assistant Manager (ACCM)

Operations Assistant Manager (784)

Operations Assistant Manager (395)

Operations Assistant Manager (707)

Invoicing Assistant

Data Entry Assistant

Assistant Manager

Operations Assistant Manager (985)

Assistant Stores Manager

Assistant Manager - Facilities

Cashier

Pricing Assistant Manager

Manager

ZAF Operations Assistant Manager (796)

Assistant House Manager

I want to receive the latest job alert for assistant manager in cape town western cape

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected