192 Process analyst Jobs and Work in Cape Town, Wc

Remote Systems Analyst (L2)
FusionTek —Cape Town, Western Cape
- R300 000 - R350 000 a year
- Full-time
- Remote
Quick Apply
Data Analyst
OneNebula —Milnerton, Western Cape 7446
- Remote
Quick Apply
IT Service Desk Analyst | Tygerfalls, Cape Town | Permanent
PSG Konsult Ltd. —Cape Town, Western Cape
10d
Junior Business & Systems Analyst
Syntech —Cape Town, Western Cape
- Part-time
Junior Business Analyst
Pepkor Payments & Lending —Cape Town, Western Cape
- Full-time
Excel - data analyst
Barrett's Recruitment /Workhouse —Cape Town, Western Cape
- Full-time
Quick Apply
6d
Real Time Analyst (927)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Customer Success Analyst
OneNebula —Milnerton, Western Cape 7446
- Remote
Quick Apply
Junior Data Analyst
Hire Hangar —Cape Town, Western Cape
- R700 - R3 000 a month
- Full-time
- Remote
Quick Apply
1d
Technical Analyst - 2nd Line Support - Office Based, Cape Town, WC
Growth Resourcing —Cape Town, Western Cape
- R180 000 - R240 000 a year
- Full-time
Quick Apply
Data Analyst/Systems Administrator
Merieux NutriSciences —Cape Town, Western Cape
Analyst
SGS —Cape Town, Western Cape 7945
- Full-time
Quick Apply
Business Systems Analyst
OpsFi —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Systems Analyst
ooba —Cape Town, Western Cape 8001
- Full-time
FR Annotations Auditor, Community Feedback Annotation Team
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
Process and Transition Analyst - BPET
WNS Global Services —Cape Town, Western Cape 7441
- Full-time
Quick Apply
2027 Financial Analyst Intern
Amazon Commercial Services (South Africa) (Pty) Ltd - N09 —Cape Town, Western Cape
- Full-time
11d
Operations Data Analyst
GOTO Group SA —Cape Town, Western Cape 8001
- Up to R25 000 a month
- Full-time
Quick Apply
3d
WFM- Real time Analyst
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Service Desk Support - Coach
Stowe Holdings (PTY) LTD —Goodwood, Western Cape
- R10 000 - R11 000 a month
- Full-time
Quick Apply

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Remote Systems Analyst (L2)

FusionTek -
Cape Town, Western Cape

Quick Apply

Job Details

Full-time
R300 000 - R350 000 a year

Full Job Description

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007.

We’re also rapidly growing and are looking for top-tier candidates who share our four core values:

We are team players, collectively working towards a common goal.
We work each day with a growth mindset focused on the success of our coworkers, clients, and the company.
We do the right thing with an honest and transparent approach that always puts our clients first.
We take ownership of our work, always seeing it through to completion.

If you align with these values and are looking to advance your career in a dynamic environment, we want to hear from you! We are seeking a Helpdesk Technician II to join our expanding team.

As a Systems Analyst, you will be a crucial member of our support team, providing high-quality technical assistance to our clients. This role requires a deep understanding of desktop support and a proactive approach to resolving technical issues. You will be responsible for handling escalations from our first-level technicians and ensuring a timely resolution of more complex problems. Strong expertise in Windows and MacOS, as well as experience with cloud services such as Office 365, is essential.

Here’s what you’ll be doing:

Managing escalated support tickets, tackling everything from break/fix challenges to application setup and user-level configurations. Beyond providing exceptional end-user support, you'll also play a key role in enhancing our core infrastructure through server administration, networking, and security efforts.
Setting up new Hyper‑V hosts, troubleshooting and deploying SonicWall firewalls, and managing Datto networking switches and access points. You’ll also work with a range of modern, innovative technologies that our team implements regularly.
Utilize our ticketing system to document, monitor, and escalate issues as needed, while maintaining clear and accurate documentation within our internal platform to ensure information remains current throughout the support process.
You'll be part of a close-knit team where collaboration is key, working alongside a talented technical group to provide outstanding remote support and service to our clients.

**This role is fully remote, offering the flexibility to work from anywhere. Working hours will be determined during the hiring process to ensure alignment with both business requirements and your availability.**

Requirements

Education & Certifications

CompTIA A+ and/or Network+ required
(If you don’t currently hold one, you’ll be expected to earn it after hire — we’ll support you!)
MD‑102 (Modern Desktop Administrator Associate) preferred

Technical Skills

3–5 years of IT support experience in an MSP environment

Strong knowledge of Windows 10/11 and macOS
Strong Knowledge of Windows Server 2016, 2019, and 2022
Working knowledge of SonicWall firewalls, Datto networking, and core networking fundamentals
Working knowledge Microsoft 365 Office Suite and cloud services including Intune
Experience with Azure and/or AWS is a plus
Experience with Datto BCDR and/or SaaS Backup is a plus
Experience using Autotask PSA is a plus

Soft Skills & Professional Abilities

Outstanding written and verbal communication skills — you’ll interact with clients regularly

A proactive mindset and the ability to work independently or as part of a collaborative team
Strong time‑management and organizational skills to balance multiple priorities effectively
A genuine desire to deliver excellent service and continuously improve

Benefits

At FusionTek, we truly believe that our people are our most valuable asset. That's why we're proud to offer:

- Competitive salary: R300,000 – R350,000 per year
- Quarterly bonus eligibility to reward performance
- Comprehensive benefits package
- Paid time off and leave policies in line with South African standards
- Educational reimbursement for certification exams and access to company-supplied training resources
- Team culture: Fun events and opportunities to connect with colleagues

Quick Apply

Refine Your Search

process analyst jobs in cape town, wc

Remote Systems Analyst (L2)

Data Analyst

IT Service Desk Analyst | Tygerfalls, Cape Town | Permanent

Junior Business & Systems Analyst

Junior Business Analyst

Excel - data analyst

Real Time Analyst (927)

Customer Success Analyst

Junior Data Analyst

Technical Analyst - 2nd Line Support - Office Based, Cape Town, WC

Data Analyst/Systems Administrator

Analyst

Business Systems Analyst

Systems Analyst

FR Annotations Auditor, Community Feedback Annotation Team

Process and Transition Analyst - BPET

2027 Financial Analyst Intern

Operations Data Analyst

WFM- Real time Analyst

Service Desk Support - Coach

I want to receive the latest job alert for process analyst in cape town, wc

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