An exciting opportunity for a Sales Coordinator has become available within the Edwin Doran Sports Tours Sales Team. The sales support role is responsible for supporting the UK and Cape Town based sales team to service the many requests for quotes and packages from the playing tours market. You will be responsible for helping to promote the full product range to schools, sporting clubs and educational establishments and enable the sales team to provide top customer service to new and existing customers.
Our Experience Education business incorporates our fantastic brands, SkiBound, Travelbound, Edwin Doran & Masterclass, World Challenge and JCA Adventure. We are a leading provider of educational travel – offering a wide range of experiences for students in the UK and Australia: from ski and adventure breaks to international travel supporting core curriculum subjects, sports tours and expeditions to places near and far.
At A Glance – Edwin Doran Sports Tours
Edwin Doran Sports Tours emerged as a pioneer in sports travel back in 1974, swiftly establishing itself as a global frontrunner in the field. With a history of escorting over 11,000 teams on international tours, our legacy is unrivalled. Our seasoned team excels in orchestrating well-matched fixtures, fostering competitive spirit, and camaraderie. Beyond the game, we are experts at immersing teams in local cultures, facilitated by our vast network that enables authentic billeting experiences. It’s this deep-rooted connection between sport and cultural exchange that truly defines the Edwin Doran journey.
The role
We are ideally looking for a well-travelled candidate and who has some knowledge of the sporting world. You will have an excellent eye for detail and be financially astute. You will be a good writer of itineraries and schedules. Excellent time keeping and organisation are absolutely key for this role. A good knowledge of geography and experience in travel would also be helpful.
The role will involve supporting the Sales Managers with constructing life changing tours and packages for our customers, many of which we have been working with for over 50 years!
What you’ll be doing
- Creating and writing sales proposals and exciting tour itineraries via our web-based platform.
- Gathering costs from our online booking system “Travelink” to finalise tour packages for the sales team.
- Acting as a link between the sales and operations team to ensure all sports tour proposals are accurate and workable, logistically and financially.
- Designing fascinating PowerPoint Presentations for parents and staff.
- Researching and prospecting potential new touring destinations for a range of sports.
- Researching potential new clients and leads for the sales team and booking meetings.
What we are looking for
Essential
- Organisational Mastery: You possess exceptional organisational skills, with a sharp eye for detail and a strong acumen for numbers.
- Administrative Expertise: Your administration skills are top-notch, coupled with a confident and proactive manner.
- Geographical and Sports Insight: Good knowledge of geography and the sporting world is key, as it helps in understanding our clients' needs and interests.
- Tech Proficiency: You’re adept with technology, especially MS Office, and can quickly adapt to new software systems.
- Communication Skills: Articulate and clear in communication, you excel in expressing ideas and fostering understanding within a team.
- Home Office Readiness: With a space ready for flexi-working, you're equipped to maintain productivity and balance.
- Team Collaboration: Your ability to work collaboratively ensures that our team operates like a well-oiled machine.
- Possible Operational Assistance: You may be required to assist the operational team on the ground in South Africa during peak season. This could include airport meet & greets, fixture attendance, accompanying groups at hotel check-in etc.
Desirable
- Industry Experience: Prior experience in the travel industry or with sports tours is highly advantageous, providing a foundation to understand and expand our product offerings.
- Travelink Know-How: While not mandatory, knowledge of Travelink or similar reservation systems would be beneficial.
- Globetrotter Experience: Personal travel experience, especially to destinations we offer, adds depth to the creation and selling of our tours.
- Educational Background: A degree related to sports, travel, or events management can be a valuable asset in understanding the educational aspects of our travel experiences.
- Collaboration Tools Familiarity: Experience with digital collaboration tools such as MS Teams, MS Planner, and Todo is a plus, as it enhances team coordination and project management.
Some of the benefits
- Hybrid working pattern between our office and homeworking
- 21 days of annual leave
- Global recognition and reward programme, progression opportunities
- Access to extensive online learning resources
- In-house training opportunities
Diversity and inclusion
We believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results.
We are committed to building an inclusive culture and embracing diversity in all its dimensions. This includes inspiring change through increasing awareness of unconscious bias.
Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
Experience Education Student Travel Group
Edwin Doran is a part of the Experience Education Student Travel Group, a collective of specialist brands dedicated to delivering exceptional and memorable travel experiences for schools and groups.
Our specialist brands include TravelBound, SkiBound, World Challenge, JCA, Edwin Doran and MasterClass, and they operate across 5 unique travel categories: curriculum tours; ski trips; expeditions; UK activity centres and sports tours.
