65 Enterprise account manager Jobs and Work in Cape Town, Wc

Key Account Manager
GRAYLINK —Cape Town, Western Cape
Quick Apply
Account Manager- SME
RSAWEB —Cape Town, Western Cape 7405
- Full-time
Technical Account Manager
DigiCert —Cape Town, Western Cape
Quick Apply
Enterprise Sales Manager – Strategic SaaS Deals
Hire Hangar —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
7d
Channel Support Consultant
Lesaka Technologies —Cape Town, Western Cape
- R480 000 - R540 000 a year
8d
Technical Accountant
Impact.com —Cape Town, Western Cape
Quick Apply
12d
Account Manager - Cape Town
Vox Telecommunications —Cape Town, Western Cape
12d
Commercial Operations Analyst
Lesaka Technologies —Cape Town, Western Cape
13d
Customer Sucess & Insights Analyst
Lesaka Technologies —Cape Town, Western Cape
13d
Manager, IT Service Management
Conservation International —Cape Town, Western Cape
13d
Business Sales Administrator (12-month FTC)
RSAWEB —Cape Town, Western Cape 7405
14d
Business Sales Administrator (12 Month FTC)
RSAWEB —Cape Town, Western Cape
Quick Apply
14d
Account Manager - Consumer Packaged Goods Industry Vertical
BlueSky —Cape Town, Western Cape 8000
- Full-time
Quick Apply
National Head of Account Management
Karri —Cape Town, Western Cape 7700
- Full-time
Quick Apply
Senior Business Development Manager (Cross Boarder Sales)
Integrity360 —Cape Town, Western Cape 7925
Quick Apply
Premium Support Program Manager
Meltwater Group —Cape Town, Western Cape 8001
Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
Senior Account Manager
Ogilvy Social.Lab South Africa —Cape Town, Western Cape
Quick Apply
Client Service Manager
Electrum Software —Cape Town, Western Cape
- Full-time
Quick Apply
Financial Manager
Clickatell —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply

I want to receive the latest job alert for enterprise account manager in cape town, wc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

enterprise account manager jobs near cape town, wc

Incident Manager jobs in Cape Town, Western Cape

Commercial Analyst jobs in Cape Town, Western Cape

Business Administrator jobs in Cape Town, Western Cape

Finance Manager jobs in Cape Town, Western Cape

Key Account Manager jobs in Cape Town, Western Cape

Account Manager jobs in Cape Town, Western Cape

Sales Manager jobs in Cape Town, Western Cape

Client Services Manager jobs in Cape Town, Western Cape

Senior Account Manager jobs in Cape Town, Western Cape

Technical Account Manager jobs in Cape Town, Western Cape

Customer Insights Analyst jobs in Cape Town, Western Cape

Accountant jobs in Cape Town, Western Cape

Incident Manager jobs in Centurion, Gauteng

Incident Manager jobs in Gauteng

Recruitment Manager jobs in Cape Town, Western Cape

Operation Manager jobs in Johannesburg, Gauteng

Social Media Manager jobs in Durban, Kwazulu Natal

Partnership Manager jobs in Johannesburg, Gauteng

Incident Manager jobs in Pretoria, Gauteng

Category Manager jobs in Johannesburg, Gauteng

Key Account Manager

GRAYLINK -
Cape Town, Western Cape

Quick Apply

Job Details

Full Job Description

Job Advert Summary

Graylink is a leading technology provider delivering innovative recruitment and talent software solutions to private corporate and public-sector customers and we are growing!

We are looking for a strategic, relationship-driven Senior Account Manager to join our Customer Success team. This is not a sales role. Instead, you will focus on building long-term partnerships, ensuring customer success, and driving value for a portfolio of medium to enterprise-level clients.

Minimum Requirements

Skills Required

4 years of experience in Account Management and Customer Success within a SaaS B2B recruitment or HR tech environment
A relevant tertiary qualification in IT and/or commerce.
Direct experience and understanding of recruitment technology and corporate HR business processes.
Proven ability to drive retention, expansion, and customer satisfaction in a SaaS environment.
Experience engaging and influencing C-level executives and senior stakeholders.
Data-driven mindset with proficiency in CRM and customer success software (HubSpot, Intercom, Jira etc.).
Project and/or change management experience would be advantageous
Excellent professional communication, negotiation, and problem-solving skills.

Duties and Responsibilities

Your responsibilities will include:

Manage a portfolio of medium to enterprise customers, ensuring hands-on oversight and engagement.
Ensure customers realise full ROI from graylink’s ATS software through proactive support and value alignment.
Partner with customers to deeply understand their recruitment goals and align tailored solutions to meet their evolving needs.
Monitor customer health metrics and proactively address risks or signals of potential churn.
Build strong, trust-based relationships with stakeholders at all levels from Exco to end users
Guide new customers through onboarding, training, and change management initiatives
Create and execute strategic account plans to deliver measurable ROI for customers
Act as the primary point of contact for customer inquiries, troubleshooting issues ensuring response are delivered within the agreed SLA
Manage your customers' commercial contracting, negotiations and instructions for finance/billing.
Identify and drive upsell and cross-sell opportunities to grow account value
Maintain accurate customer records and data in CRM systems
Regularly meet with customers (virtually or onsite) to evaluate satisfaction, usage, and success metrics
Provide quality assurance of all work delivered to customers where needed
Review customer performance data to proactively address risks and ensure solution adoption
Collaborate with product and development teams by sharing customer feedback and participating in feature testing
Become a specialist in all our products, in our customers, and in our market-positioning.

Quick Apply

Refine Your Search

enterprise account manager jobs in cape town, wc

Key Account Manager

Account Manager- SME

Technical Account Manager

Enterprise Sales Manager – Strategic SaaS Deals

Channel Support Consultant

Technical Accountant

Account Manager - Cape Town

Commercial Operations Analyst

Customer Sucess & Insights Analyst

Manager, IT Service Management

Business Sales Administrator (12-month FTC)

Business Sales Administrator (12 Month FTC)

Account Manager - Consumer Packaged Goods Industry Vertical

National Head of Account Management

Senior Business Development Manager (Cross Boarder Sales)

Premium Support Program Manager

Incident Management Engineer (Spanish/English bilingual), Incident Detection and Response

Senior Account Manager

Client Service Manager

Financial Manager

I want to receive the latest job alert for enterprise account manager in cape town, wc

Related Searches

Explore jobs in more locations

Job Advert Summary

Minimum Requirements

Skills Required

Duties and Responsibilities

Job Seeker Tools

Employer Tools

Browse

Stay Connected