1912 Office Jobs and Work in Wc

Hospitality Operations & Events Coordinator
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- Full-time
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Hospitality Operations & Events Coordinator

Swartland Village t/a Die Steakhuis
Malmesbury, Western Cape

Quick Apply

Job Details

Permanent | Full-time

Full Job Description

Hospitality Operations & Events Coordinator

Location

Malmesbury, Western Cape

Position Overview

We are seeking an energetic, professional, and highly organised Hospitality Operations & Events Coordinator to join our team.

This is a dynamic role that combines restaurant front-of-house operations, guest experience management, event and wedding coordination. The successful candidate will play a key role in ensuring exceptional guest experiences while assisting in the smooth day-to-day operation of a busy and well-established restaurant and events venue.

We are looking for a natural people person with strong communication skills, attention to detail, and a passion for hospitality.

Key Responsibilities

Event & Wedding Coordination

Manage event and wedding enquiries from initial contact through to completion.
Conduct venue show-rounds and consultations with prospective clients.
Prepare quotations, event proposals, and booking documentation.
Coordinate event logistics and timelines with clients, suppliers, and internal teams.
Ensure all event details are accurately communicated and executed.
Act as the primary point of contact for clients before and during events.
Assist in identifying opportunities to grow event and wedding bookings.

Hospitality Operations & Guest Experience

Support the management of front-of-house restaurant operations.
Ensure excellent customer service standards are always maintained.
Assist with daily service coordination and floor supervision.
Handle guest feedback and resolve concerns professionally and efficiently.
Maintain a welcoming and professional atmosphere for all guests.
Assist with staff coordination and communication during service.

Administration

Manage reservations, event bookings, and related correspondence.
Maintain accurate client records and event files.

Requirements

Essential

Previous experience in hospitality, customer service, guest relations, or front-of-house operations.
Excellent verbal and written communication skills.
Strong organisational and time-management abilities.
Ability to work under pressure while maintaining attention to detail.
Professional appearance and presentation.
Computer literacy, including Microsoft Office and email correspondence.
Ability to work evenings, weekends, and public holidays when required.
Valid driver's licence and reliable transport.

Personal Attributes

The ideal candidate will be:

Friendly, approachable, and confident.
Highly organised and detail-oriented.
Proactive and solution-focused.
Passionate about hospitality and guest experiences.
Professional and dependable.
Able to build strong relationships with guests, clients, and colleagues.
Eager to learn and grow within the business.

What We Offer

Opportunity to work within a growing hospitality and events environment.
Exposure to wedding and event coordination.
Career development opportunities within hospitality management.
Supportive and professional working environment.
Competitive remuneration based on experience.

Application Requirements

Applicants should submit:

A detailed CV
A recent professional photograph

Only shortlisted candidates will be contacted.

Ability to commute/relocate:

Malmesbury, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

Certificate (Required)

Experience:

Hospitality: 2 years (Required)

Language:

Afrikaans (Required)

License/Certification:

Drivers License (Required)

Work Location: In person

Quick Apply

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