9 Desk engineer Jobs and Work in Sandton Gauteng 2196

Service Desk Agent
iOCO —Johannesburg, Gauteng
6d
Senior Data Engineer
Keyrock —Johannesburg, Gauteng
- Full-time
- Remote
Senior VoIP Engineer
Switch Telecom —Johannesburg, Gauteng
Technical Support Manager
Aggreko —Kempton Park, Gauteng 1619
- Full-time
10d
Regional Product Expert - Lane Sorting
Tomra —Johannesburg, Gauteng
- Full-time
Quick Apply
Remote Support Tier 2 Service Desk Engineer R14-18k
Dial a Nerd —Johannesburg, Gauteng
- Full-time
Quick Apply
First Level Support Engineer | SEIDOR Networks
SEIDOR —Johannesburg, Gauteng
- Full-time
- Remote
Quick Apply
Head of Engineering - Options
Keyrock —Johannesburg, Gauteng
- Full-time
- Remote
Engineering Lead- Options
Keyrock —Johannesburg, Gauteng
- Full-time
- Remote

More jobs to discover

Find similar jobs that you might be interested in.

Senior Data Engineer
Keyrock —Johannesburg, Gauteng
You won't be building data in a vacuum. 8+ years of building production data systems that other people rely on. Own data contracts and schema evolution.
Senior Data Engineer
Iress Limited —Johannesburg, Gauteng
Strong knowledge of data engineering principles, ETL processes, data modelling and data warehousing concepts. 5+ years’ experience in software engineering, data…

I want to receive the latest job alert for desk engineer in sandton gauteng 2196

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk engineer jobs near sandton gauteng 2196

Engineering Lead jobs in Johannesburg, Gauteng

Service Desk Engineer jobs in Johannesburg, Gauteng

Service Desk Agent jobs in Johannesburg, Gauteng

Data Engineer jobs in Johannesburg, Gauteng

Support Engineer jobs in Johannesburg, Gauteng

Engineering Lead jobs in Cape Town, Western Cape

Engineering jobs in Pretoria, Gauteng

Support Specialist jobs in Cape Town, Western Cape

It Support Technician jobs in Gauteng

Technical Support Manager jobs in Centurion, Gauteng

Technical Support Manager jobs in Johannesburg, Gauteng

Technical Support Manager jobs in Cape Town, Western Cape

Service Desk Engineer jobs in Cape Town, Western Cape

Mechanical Engineer jobs in Pretoria, Gauteng

Airport Customer Service jobs in Johannesburg, Gauteng

Service Desk Engineer jobs in Gauteng

In Service Training Public Management jobs in Durban, Kwazulu Natal

Service Desk Agent jobs in Boksburg, Gauteng

Service Desk Agent jobs in Cape Town, Western Cape

Data Engineer jobs in Durban, Kwazulu Natal

Service Desk Agent

iOCO -
Johannesburg, Gauteng

Apply Now

Job Details

6 days ago

Full Job Description

We are looking for a customer-focused and proactive Service Desk Agent to join our team in Midrand. This role is ideal for an individual with a passion for IT support and customer service, who thrives in a fast-paced environment and enjoys solving problems. The successful candidate will be responsible for logging and managing service requests, providing first-line support, ensuring timely call resolution, and maintaining a high standard of customer engagement.

If you have experience in an IT service desk environment, strong communication skills, and a commitment to delivering excellent service, we would love to hear from you.

What you'll do

Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.
Ensure that all calls are logged within ITSM tool as per the required operational processes.
Assist team with work overload as and when required and ensure general administration work is up to date.
Ensure high level of customer liaison is maintained at all times and interaction is conducted in a highly professional manner.
Follow appropriate escalation procedures as and when required.
Ensure adherence to respective client specific Operational Manuals.
Working well under pressure.

Your Expertise:

1-2 Years’ experience in an IT service desk environment
1-2 Years’ Customer service experience
1-2 Years’ experience in First call resolution

Qualifications:

Qualification Essential Competency:
- A+, N+ or Higher
Qualifications preferred:
- ITIL v3 or ITIL 4

Other information applicable to the opportunity:

Contract position
Location: Midrand

Why work for us?

If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.

You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.

At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.

iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.

Apply Now

Refine Your Search

desk engineer jobs in sandton gauteng 2196

Service Desk Agent

Senior Data Engineer

Senior VoIP Engineer

Technical Support Manager

Regional Product Expert - Lane Sorting

Remote Support Tier 2 Service Desk Engineer R14-18k

First Level Support Engineer | SEIDOR Networks

Head of Engineering - Options

Engineering Lead- Options

More jobs to discover

I want to receive the latest job alert for desk engineer in sandton gauteng 2196

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected