Booking clerk:
We are seeking a motivated, organized, and customer-focused Booking clerk to join our growing team. In this role, you will be responsible for coordinating appointments and consultations between prospective clients and our sales team, ensuring a seamless booking process and an exceptional customer experience.
The ideal candidate is an excellent communicator with strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Schedule appointments and meetings for Sales Consultants with prospective and existing clients.
- Manage and maintain appointment calendars to maximise productivity and minimise scheduling conflicts.
- Contact prospective clients to arrange, confirm, and reschedule appointments where necessary.
- Follow up with clients to confirm attendance and provide any relevant information before scheduled appointments.
- Maintain accurate client records and appointment details within the company's CRM system.
- Liaise closely with the sales team to ensure effective communication regarding schedules, appointments, and client requirements.
- Respond to client enquiries professionally via telephone, email, and other communication channels.
- Ensure all bookings are processed accurately and efficiently.
- Monitor appointment attendance and assist with follow-up activities to support sales conversion and client engagement.
- Provide administrative support to the sales department as required.
Minimum Requirements:
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities with excellent attention to detail.
- Ability to multitask and prioritise effectively in a fast-paced environment.
- Professional telephone etiquette and strong interpersonal skills.
- Self-motivated, reliable, and able to work independently as well as within a team.
What We Offer:
- Competitive salary based on qualifications, skills, and experience.
- Comprehensive training and ongoing support.
- Opportunities for career growth and professional development.
- A supportive, collaborative, and goal-oriented working environment.
- Performance-based incentives and recognition opportunities.
Working Hours:
- Monday to Friday: 08:00 – 17:00
This is a full-time, office-based position.
Salary: R5,000 – R8,000 per month, depending on qualifications, relevant experience, and skills.
Pay: R5 000,00 - R8 000,00 per month
Language:
- Afrikaans (Required)
- English (Required)
Work Location: In person
