15 Technical support Jobs and Work in George Western Cape 6529

Technical Service Desk Agent
RSAWEB —George, Western Cape
Quick Apply
IT Support Technician
Badger Holdings —George, Western Cape
- Full-time
7d
Broadband Technician
Elu Investments Ltd —George, Western Cape
- R7 500 - R12 000 a month
Quick Apply
Warehouse Supervisor
Smollan —George, Western Cape
- Full-time
Actuarial Analyst
Badger Holdings —George, Western Cape
- Full-time
Group Accountant
Badger Holdings —George, Western Cape
- Full-time
Refrigeration Technician
Smollan —George, Western Cape
- Full-time
Account Manager Marketing
Badger Holdings —George, Western Cape
- Full-time
Capacity Building Officer: Education and Cultural Affairs and Sports; Ref No. DOTP 82/2026
Western Cape Government —George, Western Cape
- R487 197 - R573 897 a year
1d
Mid–Senior Microsoft 365 Modern Workplace Engineer
Linkqage —George, Western Cape
- R35 000 - R40 000 a month
Quick Apply
4d
Team Leader Arboriculture & Estates
The Royal Horticultural Society —Rosemoor, Western Cape
- Full-time
4d
Team Leader Lady Annes Garden
The Royal Horticultural Society —Rosemoor, Western Cape
- Full-time
7d
Information Security Senior Analyst
Badger Holdings —George, Western Cape
- Full-time
14d
Actuary/Senior Actuarial Analyst
Badger Holdings —George, Western Cape
- Full-time

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IT Support Technician
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Technical Service Desk Agent

RSAWEB
George, Western Cape

Quick Apply

Job Details

Permanent

Full Job Description

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service.

Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Specialisation fields:

Fibre-to-the-Home (FTTH)

Fibre-to-the-Business (FTTB)

Enterprise connectivity

Mobile connectivity and data management

Cloud infrastructure and more!

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

We Build Trust and Ownership

We Honour & Respect People

We Cultivate Passion & Creativity

We Innovate Feverishly

We Go the Extra Mile

We Believe in Humility

We Communicate Openly & Honestly

We Make it Fun

We Teach, Grow & Learn

We Do More, With Less

Where the successful candidate will fit in?

Our Service Desk team is responsible for 1st Line Support to our customers. With a strong focus on customer satisfaction, you will be expected to troubleshoot and resolve issues with services such as but not limited to broadband, Fibre To The Home or business, domains and hosting and ADSL.

Job Duties:

Responding to queries via phone, email or live chat
Taking ownership of customer issues and following standard service desk procedures
Troubleshooting and diagnosing issues with the following services: FTTH, WiFi, Broadband, LTE, Domains, Hosting Services, and ADSL.
Providing efficient and effective support to achieve a high rate of first-time resolution.
Following up with customers to ensure full resolution of the problem.
Ensure internal and external ticket communication is carried out in a professional and timely manner
Escalation of relevant incidents beyond 1st line support.
And any other reasonable task.

Requirements

Completed grade 12
An IT/Telecommunication qualification
5 years' experience providing Technical Support in a Service Desk Environment
5 years' experience troubleshooting FTTH, FTTB, LTE, Broadband, WiFi, Domains, Hosting and ADSL.
At least 2-years experience within an ISP/Telecoms environment.
Experience using remote desktop support applications
Strong understanding of ISP/Telecoms networks

Benefits

Company contribution to Medical Aid/Medical Insurance
Retirement Annuity contribution
Discounted Internet Connectivity
Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
Exposure to latest industry technologies and standards
Lastly, a work environment that rivals the very best!

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Application Question(s):

What is your current CTC?
What is your desired CTC?
What is your notice period?
Are you comfortable travelling to our offices in George?

Education:

Diploma (Preferred)

Experience:

FTTH Technical Support: 5 years (Preferred)
ISP/Telecoms: 2 years (Preferred)

Location:

George, Western Cape (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in george western cape 6529

Technical Service Desk Agent

IT Support Technician

Broadband Technician

Warehouse Supervisor

Actuarial Analyst

Group Accountant

Refrigeration Technician

Account Manager Marketing

Capacity Building Officer: Education and Cultural Affairs and Sports; Ref No. DOTP 82/2026

Mid–Senior Microsoft 365 Modern Workplace Engineer

Team Leader Arboriculture & Estates

Team Leader Lady Annes Garden

Information Security Senior Analyst

Actuary/Senior Actuarial Analyst

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