3 Control room operator security operations Jobs and Work in Gauteng

Control Room Operator - Security Operations
MPOWER —Pretoria, Gauteng
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Security Command Centre Operator
PABC Security Solutions —Pretoria, Gauteng 0145
- Full-time
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6d
Facility Manager
Virgin Active South Africa (Pty) Ltd —Johannesburg, Gauteng

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Security Command Centre Operator
PABC Security Solutions —Pretoria, Gauteng 0145
Knowledge of retail, commercial, residential, industrial, embassy, or office park security environments. Maintain valid PSIRA registration appropriate to the…
Quick Apply
6d
Contract Manager
Fidelity Services Group —Johannesburg, Gauteng
Minimum 5–8 years’ experience in security operations management (rail, critical infrastructure, or high-risk environments advantageous).

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Control Room Operator - Security Operations

MPOWER -
Pretoria, Gauteng

Quick Apply

Job Details

Full Job Description

Control Room Operator – Security Operations

Job Overview

The Control Room Operator – Security Operations is responsible for the effective monitoring, coordination, and response management of all security systems and field resources from the control room environment. The role ensures real‑time surveillance, incident detection, emergency response coordination, and accurate communication with internal teams, clients, and external authorities. Key responsibilities include CCTV monitoring, alarm management, dispatching armed response and guarding teams, maintaining incident logs, ensuring compliance with security protocols, and supporting continuous improvement of control room procedures. The position requires a high level of vigilance, professionalism, and the ability to remain calm and decisive under pressure. Must be based in Pretoria and/or surrounding areas.

Qualifications & Experience

Grade 12 (Matric)
Valid PSIRA registration (minimum Grade C; Grade B or A advantageous)
Relevant security, surveillance, or control room certification advantageous
Minimum 2–5 years' experience in a security control room or operations centre environment
Proven experience with CCTV surveillance systems, alarm monitoring, and access control platforms
Experience dispatching response teams and liaising with emergency services (SAPS, EMS, Fire)
Knowledge of security legislation, incident reporting, and standard operating procedures
Willingness to work shifts, weekends, and public holidays
Clear criminal record
Must be based in Pretoria and surrounding suburbs

Skills & Knowledge

Strong situational awareness and attention to detail
Ability to monitor multiple systems and incidents simultaneously
Excellent verbal and written communication skills
Sound decision‑making and problem‑solving ability under pressure
High level of integrity, confidentiality, and professionalism
Strong incident logging, reporting, and record‑keeping skills
Ability to follow and enforce standard operating procedures (SOPs)
Team collaboration and coordination with field personnel
Conflict escalation and emergency response handling skills
Computer literacy (CCTV software, alarm platforms, radio systems, MS Office)

Key Duties & Responsibilities

Monitor CCTV cameras, alarm systems, and tracking platforms
Identify, assess, and escalate security threats or irregular activities
Dispatch appropriate response units and track response effectiveness
Maintain accurate incident reports, shift logs, and escalation records
Communicate with stakeholders, supervisors, and emergency services as required
Ensure compliance with PSIRA regulations and company policies
Support audits, investigations, and post‑incident reviews
Participate in continuous improvement of control room procedures

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control room operator security operations jobs in gauteng

Control Room Operator - Security Operations

Security Command Centre Operator

Facility Manager

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Control Room Operator – Security Operations

Job Overview

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