97 Transaction processing Jobs and Work in Cape Town Western Cape

ZAF Customer Service Representative DT Nightshift
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Chocolate Advisor Flexi Permanent 180 Hours (Access Park Outlet)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 7700
Quick Apply
Admin Clerk - TimberCity Stikland
The Building Company —Stikland, Western Cape
- Full-time
Chocolate Advisor (Checkers Lindt Sunvalley Shop in Shop Concept)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 7975
Quick Apply
Operations Consultant | Retail Operations
Allan Gray —Cape Town, Western Cape
Receptionist
The Capital Hotels and Apartments —Cape Town, Western Cape 8001
- R8 000 a month
- Full-time
Admin Clerk - TimberCity Montague Gardens
The Building Company —Montague Gardens, Western Cape
- Full-time
Receptionist Hotel Experience (non-negotiable)
The Capital Hotels and Apartments —Cape Town, Western Cape 8001
- R8 000 a month
- Full-time
Casual Cashier - Zevenwacht Mall
Dis-Chem Pharmacies Limited —Cape Town, Western Cape
Guest Experience Expert (Receptionist) - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
Debtors Clerk
Two Oceans Marketing —Maitland, Western Cape
- Full-time
- Microsoft Excel
Quick Apply
7d
Call Centre Agent (Senior Associate) - Travel GDS Expert (Cape Town)
WNS Global Services —Cape Town, Western Cape 7441
- Full-time
Quick Apply
Chocolate Advisor Flexi Permanent 120 Hours (Cavendish Boutique)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 7708
- Part-time
Quick Apply
14d
Chocolate Advisor Flexi Permanent 180 Hours (Fixed Term Festive) (V&A Waterfront Boutique)
Lindt & Sprüngli (South Africa) (Pty) Ltd —Cape Town, Western Cape 8002
Quick Apply
1d
Debtors Clerk
Belmond —Cape Town, Western Cape
- Full-time
Quick Apply
Procurement & Finance Clerk
DHL —Cape Town, Western Cape
Supplier & Accounts Payable Administrator
Pigalle —Green Point, Western Cape
- From R15 000 a month
Quick Apply
O2C Senior Administrator
Collinson —Cape Town, Western Cape 7441
Sales Associates
La Granson International —Bellville, Western Cape
- R6 000 - R14 500 a month
- Full-time
Quick Apply
Guest Experience Expert (Receptionist) - Protea Hotel by Marriott Breakwater Lodge
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time

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ZAF Customer Service Representative DT Nightshift

Teleperformance -
Cape Town, Western Cape 7925

Apply Now

Job Details

Full-time

Full Job Description

Overview:

As a Contact Centre Agent for an airline, you will serve as the primary point of contact for passengers via phone. You will be responsible for providing excellent customer service, assisting with flight reservations, inquiries, and ticketing, and promoting and selling additional airline products and services to enhance the passenger experience and support revenue generation.

Qualifications:

At least 6+ months of previous experience in customer service, sales, or a contact centre environment is preferred, but not mandatory.
Matric or NQF Level 4 qualification.

Responsibilities:

- Handle inbound calls with passengers, helping with flight reservations, bookings, and changes.
- Address customer inquiries, complaints, and special requests professionally and effectively.
- Provide passengers with accurate and timely information on flight schedules, delays, cancellations, and other relevant travel details.
- Resolve customer issues or escalate complex matters to the appropriate department, ensuring a smooth customer experience.
- Promote and sell airline services, including seat upgrades, additional baggage, lounge access, travel insurance, and other ancillary products.
- Actively cross-sell and upsell services to increase revenue while providing tailored solutions to meet customer needs.
- Assist with ticket purchases, changes to reservations, and upgrades, offering customers personalized options.
- Proactively identify and offer products that enhance the customer’s travel experience.
- Ensure compliance with airline policies, security regulations, and industry standards while processing customer requests.
- Process payments accurately, handle transactions securely, and provide customers with invoices or receipts.
- Maintain accurate records of customer interactions, bookings, and sales activities in the airline’s system.
- Collaborate with other departments to ensure seamless service delivery and issue resolution.

Apply Now

Refine Your Search

transaction processing jobs in cape town western cape

ZAF Customer Service Representative DT Nightshift

Chocolate Advisor Flexi Permanent 180 Hours (Access Park Outlet)

Admin Clerk - TimberCity Stikland

Chocolate Advisor (Checkers Lindt Sunvalley Shop in Shop Concept)

Operations Consultant | Retail Operations

Receptionist

Admin Clerk - TimberCity Montague Gardens

Receptionist Hotel Experience (non-negotiable)

Casual Cashier - Zevenwacht Mall

Guest Experience Expert (Receptionist) - The Cape Town EDITION Hotel (Pre-opening)

Debtors Clerk

Call Centre Agent (Senior Associate) - Travel GDS Expert (Cape Town)

Chocolate Advisor Flexi Permanent 120 Hours (Cavendish Boutique)

Chocolate Advisor Flexi Permanent 180 Hours (Fixed Term Festive) (V&A Waterfront Boutique)

Debtors Clerk

Procurement & Finance Clerk

Supplier & Accounts Payable Administrator

O2C Senior Administrator

Sales Associates

Guest Experience Expert (Receptionist) - Protea Hotel by Marriott Breakwater Lodge

I want to receive the latest job alert for transaction processing in cape town western cape

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