8 Hr assistant Jobs and Work in Brackenfell, Wc

Assistant Operations Manager (702)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Operations Assistant Manager (ACCM)
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Asisstant Manager
Telkom Express Feathercom —Mitchells Plain, Western Cape
- R7 500 - R8 500 a month
- Full-time
Quick Apply
Store Manager
JUMBO CLOTHING —Wynberg, Western Cape
Quick Apply
Thrift Shop Manager
U-turn Homeless Ministries —Durbanville, Western Cape
- Full-time
Quick Apply
Assistant Manager - Facilities
WNS Global Services —Cape Town, Western Cape 7925
- Part-time
Quick Apply
U-Turn– Thrift Shop Manager- Woodstock
U-turn Homeless Ministries —Woodstock, Western Cape
- Full-time
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Operations Assistant Manager (ACCM)
Teleperformance —Cape Town, Western Cape 7925
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective…

I want to receive the latest job alert for hr assistant in brackenfell, wc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hr assistant jobs near brackenfell, wc

Retail Store Manager jobs in Pretoria, Gauteng

Part Time,pep Store jobs in Benoni, Gauteng

Store Manager jobs in Free State

Sales Assistant, Gucci Store jobs in Johannesburg, Gauteng

Driver Assistant jobs in Kwazulu Natal

Catering Manager jobs in Gauteng

Assistant Operations Manager jobs in Cape Town, Western Cape

Assistant Operations Manager jobs in Durban, Kwazulu Natal

Store Planner, Allocator jobs in Cape Town, Western Cape

Store Manager jobs in Midrand, Gauteng

Clothing Store jobs in Johannesburg, Gauteng 2194

Store Manager jobs in Eastern Cape

Facilities Manager jobs in Durban, Kwazulu Natal

Building Manager jobs in Johannesburg, Gauteng 2194

Estate Manager jobs in Kwazulu Natal

Operation Manager jobs in Johannesburg, Gauteng

Store Manager jobs in Umhlanga, Kwazulu Natal

Store Manager jobs in Durban, Kwazulu Natal

Store Manager jobs in Bloemfontein, Free State

Mr Price, Shop Assistant jobs in Cape Town, Western Cape

Assistant Operations Manager (702)

Teleperformance -
Cape Town, Western Cape 7925

Apply Now

Job Details

Full-time

Full Job Description

Overview:

The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign.

Qualifications:

At least 2 years expereince as an OM/AOM in a BPO
Proven experience in management of a Financial / Regulated / Collections Contact Center
Experience in KPI Management
Solid understanding of how Quality can influence achievement of business objectives
Strong motivational skills to develop people’s attitudes and skills

Responsibilities:

Analyze and maintain all Service Level agreements; implement improvement plans as needed
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirement)
Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports).
Conduct scheduled reviews with The Client on performance delivery and mitigate the consequences of any service level or KPI failures by means of remedial measures within timelines agreed by The Client.
Create and maximize the relationship with The Client.
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance.
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching.
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner.
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA. - and The Client to define action plans that resolve issues and drive continuous improvement.
Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client, adjust meet changing requirements.
Attend business reviews with the Client.
Effectively manage a team of team leaders.

Apply Now

Refine Your Search

hr assistant jobs in brackenfell, wc

Assistant Operations Manager (702)

Operations Assistant Manager (ACCM)

Asisstant Manager

Store Manager

Thrift Shop Manager

Assistant Manager - Facilities

U-Turn– Thrift Shop Manager- Woodstock

More jobs to discover

I want to receive the latest job alert for hr assistant in brackenfell, wc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected