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To contribute to business success by providing analyst services in order to understand and optimise business processes and prepare appropriate Automation business cases and solution designs.

Job Responsibilities

Develop, Support & Maintenance Automation Solutions
Involvement in POT/POC, evaluation of new technologies and functionalities
Drive adoption of Technologies
Ensure CoE governance and Standards are applied and maintained
Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation.
Determine the current productivity using existing business processes.
Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes.
Calculate the cost benefits of automation.
Document required business case information, including potential risk and risk reduction.
Application of process re-engineering techniques to optimise business processes.
Evaluate business process performance.
Develop business process improvements.
Test and verify improvements.
Develop implementation processes.
The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements.
Define the automated process.
Develop a solution design.
Anticipate risks.
Improve design to mitigate/eliminate risks.
Provide Coaching and Mentorship.
Execution of coding and programming activities in order to create sustainable, reusable automation artefacts, and the execution of quality tests.
Interpret the solution design and define process and object design instructions.
Use development techniques and programming language to build the required objects.
Conduct peer coding reviews.
Facilitate user acceptance testing
Camunda (Expert)
- Advanced proficiency in Camunda: workflow design, development, orchestration and operations.
Power Platform (Expert)
- Power Apps: building canvas and model-driven apps.
- Power Automate: building of medium to complex flows
- Power BI: data modeling, DAX, and dashboard creation.
- Copilot Agents: chatbot development and integration.
- Dataverse and connectors: understanding of data architecture and integration.
Robotic Process Automation (Proficient)
- Advanced proficiency in Blue Prism: process design, object development, control room operations.
- Familiarity with UiPath or Automation Anywhere is a plus.

Agentic AI & Intelligent Automation (Proficient)
- Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration.
- Experience with Azure OpenAI, or custom GPT-based agents.
- Knowledge of prompt engineering, orchestration frameworks, and AI governance.
Integration & Development (Proficient)
- REST APIs, webhooks, and custom connectors.
- Scripting: Python, JavaScript, or C# for extending automation capabilities.
- Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services).

Essential Qualifications - NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

NQF Level 7 Qualification in Business Analysis

Minimum Experience Level

3 - 6 years

5 years practical experience in business process analysis; 2 years practical experience in analysing processes to identify automation opportunities; Competent software developer with experience on different languages (Java, C#, C++, SQL) ; Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions

Technical / Professional Knowledge

Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance Risks and Controls
Microsoft Office
Relevant Software and system Knowledge
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Execution
Driving Innovation
Facilitating Change
Operational Decision Making
Customer Focus
Communication
Building Partnerships

Please contact the Nedbank Recruiting Team at +27 860 555 566

Apply Now

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