My typical day at work is to make sure that all feedback is sent t the relevant people in time, All dally reports are drawn analysed signed and filled at the same time managing customer service at front end, The hardest part of the job is having to provide the best customer service to a customer who is complaining while you are running out of time to reply to an urgent email from one of your seniors. The best part of my job is to see customers happy by the level of service they received from me after they came with a complaint
It is productive and fun place the management gives you more chance to improve yourself. They even give you a training for promotions they are helping those people are suffering . I love shoprite because is even giving you opportunity to open savings account at shoprite they also giving you a funeral policy
Interesting especially dealing with customers
Informative and always developing employees
Management is supportive
Earger to develop and learn more
Turning a non profitable store to make profit
Making turnover and profit
Dealt with lots of customers daily
Worked well with various personalities and co-workers
Balanced the till amounts
No opportunity to grow
Helped with packing and distribution
Great place to work if management is good in your location
I worked in the front end. Management at my location was horrible. They played favorites and allowed inappropriate issues to go un-repremanded. Immature work environment. Stressful at times. If you make a major mistake and forget basic things that are learned and almost cost the company thousands of dollars you’re allowed to still keep your position, yet if you have an opinion on a supervisor who argues with you over forgetting to schedule your breaks and you bring it up to them, kiss your dreams of moving up goodbye (more favoritism). Would call for a bagger multiple times to remove rotting meat/ seafood yet was ignored and had to deal with the smell all day. HR has been known to tell employees to “get over it” when met with a valid concern. Breaks aren’t always granted, if the store is busy there may be times where you get not one break your entire shift. Employees can be unprofessional, and unfortunately some of the adults act like children. Do yourself a favor, work for a non- family owned shoprite. If management was better, this job would be tolerable to say the least. Scheduling is so so. If you do not establish a set availability, they will schedule you crazy shifts, which are not consistent. Some weeks you may get 30 hours, some you may get 12. Employees have been known to work 28 hours on average and then the next week be cut down significantly lower, messing with peoples livelihood. I had one occurrence where they did not respect my set availability and scheduled me
ProsSome customers, yearly bonuses, potential to move up, “hazard pay”, breaks if they give them to you, pleasant work environment
ConsNot always getting breaks, immature management, poor management, favoritism, allowing undeserving employees to move up due to favoritism, stressful at times, unappreciated, pay could be better
- A typical day at work would pretty much just be standing at the registers taking orders non stop or every so often depending on the business of the store.
- This was my first job ever lasting two years and i learned about customer service, product sales/ quantity for purchase, how to do payments with government checks/ personal, ebt transactions, tax exemptions and how to be super patient with all customers with also providing a quick service.
- The management was ok, nothing so great sometimes the front end would just be a mess (cashier wise) because of how the new system worked and at least 4 cashiers would be using one register till so money was usually off and how I would be getting off work 15 minutes after my end time when i would have class in the next 10 minutes and pretty much getting scheduled with work when i have classes, if it were busy enough I wouldn't even get my break until i was about to leave. I guess it isn't the management it's more of when people come in for work and when customers are rushing in but other than that management was pretty much in the middle depending who would be up at the podium for work.
- My coworkers were awesome, I enjoyed that job because of the people i would work with and since i worked at an early time I would be working with the ladies that have been there for many years so they were a bit older and so fun to work with they were all professional with their jobs obviously but they were silly which was great. Each cas
Working at shop-rite is an ok place to work at. Usually when Im working there some the times Im encountered by mean customers and mostly nice. I really do not pay any mind towards mean customers I just continue to do my job the way how I signed off to before I started working there. Usually after work I feel very tired, most of the holidays we work overtime but that does't stop me from continuing the same pace I been doing for a long time.
What I learned most about that job is the importance of giving. When shop-rite was sponsoring a "Feed the Hunger" campaign. Day by day I start to realize that there are people in this world that are actually hunger, and giving a dollar at the most will most definitely help out a lot, this indeed started me up to giving to the needy.
My managers were always persistent, they do everything in their power to keep shop-rite in order based on the handbook. Many of my co-workers didn't like my managers but the reality was that they didn't like their own jobs. I believe a person who works at a faculty that doesn't like their own jobs shouldn't be employed there.
My co-workers were very enjoyable to be around. When I first met my co-workers we got along very well and when working day was over, we always hung out. Some times my co-workers and I were so close that they would try to speak to me off my register but I would never respond back because I am very serious about my job I do not wanted to get written-up for having a conversation with my co-wor
Prosinteracting with customers, bonding with co-workers, staying on time
In a typical day at this store, you will face a number of problems. The place is very cramped, and during holidays it is very hard to find anywhere to park. Inside the store, you can barely get around. This makes it hard for everyone, and you are constantly waiting for people to move out of your way.
When you are working, you will basically be ignored. The only time you are acknowledged by management is when they have to say something to you. When you are talked about your performance, it is always about something negative - rarely will they ever compliment you.
In the environment, you get to learn how people think and react to situations. In many situations, people will react exactly the same, showing you that all these people think pretty much alike. Some of them are nice, and some of them can be very nasty. Overall, they are pretty accepting.
The biggest problem this place faces is favoritism. People who do little to no work on a day will get by easily while you are working your butt off and still getting criticized. Why is this? Because the managers like that individual, and the individual sucks up and bribes them with coffee from the shops across the street. If you try to keep a business relationship with your managers here, you will not get far. The ones who hang on easy street are the ones who have the managers' phone numbers and are texting them and hanging out with them outside of work. It is unfair to the people who actually work, but this is the basis of h
ProsFriendly people, nice environment
ConsLack of breathing space, Always cold, Favoritism, No care for non-management workers
Not worth it unless you can't find employment elsewhere.
I worked for a few years as a bakery clerk. The work itself wasn't too bad, but my department manager was not qualified for her position as she did not have knowledge regarding key roles in the department such as baking or closing procedures, constantly complained about how she hated her job, and would always leave 30-45 minutes early every day that she was scheduled to work.
Nepotism was prevalent in the department; if you weren't favored by the department manager, you would get hour cuts and put on closing shifts where you would be expected to finish anything that the crew from morning shift didn't finish, on top of your own work. Often times, you could see yourself working a 4 or 5 hour shift, and be expected to do the work of three people.
To make matters worse, the store manager did not care. He has a reputation throughout the store for being a rude self-centered person, and it shows. I can recall a time where I had spoken to my union representative in regards to my department manager constantly complaining about her job and using excessive foul language over the span of a week, only for the store manager to call me upstairs to lecture me on how I "offended him by going over his head", and essentially blew off my concerns while he gave a whole speech on how my department manager did nothing wrong, while barely allowing me to get a word in.
Overall, the job was bareable. The pay was what you'd expect from the position, and there were some good people working there. H
ProsFairly flexible on requesting days off.
ConsHorrible management, lack of professionalism, no advancement opportunities, etc.
Customer Service Associate / Cashier | Liberty, NY | 31 Jan 2022
Great for certain people, horrible for others.
Very busy supermarket. You have to deal with a lot of customer interactions. They're very strict on clocking in and out on time including for breaks(15min) and lunch(30 min). As a cashier it's a stressful job that usually only gives part time but unless you're a minor, there's always another shift to pick up.
As a scanner, you're forced to do both scanning and help out in other departments because the store just has a lot of call outs in each department.
You have to interact with a lot of departments as a scanner and management as well. Management is very out of touch and are more worried about getting their visits(upper people visit the stores often and want the stores to be spotless). While they do have meetings once a year to go over employee concerns, most concerns end up being ignored.
Very little pay but almost any employee can easily transfer to other departments if they have a position open(bakery, shop from home, and deli are typically always hiring). They also have a program where you can train to become a manager for your department if you wish.
The hardest part of the job is being stretched too thin everywhere. Scanners are expected to complete their work(which is a lot every week and especially for a holiday) but also drop everything they're doing to help out another department. Typically the front end when they don't have enough cashiers(and they never do) and shop from home(who has a lot of younger college kids who tend to call out).
ProsUnion, friendly management(depending on your department).
ConsShort breaks, heavy workload, mentally exhausting after a few months.
Most of the store is extremely understaffed. It's incredibly busy often, and we were far too overworked. We had virtual training, but the actual hands on training was, in my opinion, extremely limited. We were shown how to handle the equipment, and that was, for the most part, how the training went - this lasted just under two weeks. I was supposed to be genuinely trained for two weeks, but just under two weeks past, and I was forced to help customers even though I hadn't properly adapted to the equipment and the environment, nor had anyone actually showed me much/taught me what I needed to know.
Most of my coworkers were nice and helped when I asked. Some, however, gave me attitude when I asked, just under a month into my time working there.
There were many safety hazards there, as well. Too many, actually. There was so much water, grease, etc., on the flood that I almost nearly slipped/tripped and fell, but it was always too busy for anyone to do anything, especially considering how understaffed we were.
If you're genuinely desperate for a job, apply to ShopRite. However, I would absolutely, under no circumstances, recommend you work here longer than a year or so.
The only decent part of working at ShopRite was the pay, and the few nice employees.
One last thing, you don't get your schedules for the next week until the end of the week (Friday, in my case). You're basically worked everyday for 4-6 hours, and possibly more, almost everyday unless you request certain days off
ProsSome coworkers are nice, decent pay.
ConsShort breaks, understaffed, worked too hard, unpaid lunch breaks, no employee discounts. You don't get your schedule for the next week until the very end of the week.
Only good thing about the store was the coworkers.
I was employed at the Brown's Shoprite in Brooklawn, NJ. I worked there for a year and a half, and in that time I went to the hospital three or four times. A typical day of work was showing up, finding that your register has not been cleaned in days and that someone stuffed loose plastic bags under the register, and that you will be immediately swamped with customers because there are never enough registers open. I learned that the store director had no problem trying to use a medical need to force you into positions you did not want to be in and that he would 100% threaten to fire you if you even mentioned getting a doctor's note for something he doesnt like. I also learned that the Union would do nothing to help you when push came to shove, and would go so far as producing a fraudulent written warning so they could coerce you into resigning your position (while threatening to fight your unemployment claim if you didnt accept their deal). With the exception of one manager, the management team is made up of petulant children who behave as though they're still in high school and will consistently ignore your scheduling needs and make you feel like the bad guy for reminding them you cant work certain days or times. The hardest part of the job was biting my tongue when two managers blamed me when a customer physically assaulted me, and the most enjoyable part of the job was my coworkers. Also, never volunteer to help out on carts, because they will constantly force you to do it
ProsBetter than being unemployed, by a slim margin
It’s an okay place to start. However, I don’t recommend staying for too long. It will only get worse the longer you remain working there. You’ll find this job to be very exhausting, mundane, and repetitive— all while getting paid with a wage that doesn’t really cut it. The short breaks and handful of problematic customers will only worsen your experience.
The scheduling isn’t as flexible as you might think. If you are just starting out, you’ll be pressured into taking multiple night shifts and stay until closing.
One of the worst parts about this work environment is that it’s extremely confining. You can’t do just about anything because it will annoy the supervisors. You aren’t allowed to sit since they recently added walls to prevent cashiers from sitting down. You can’t wear sweaters or hoodies over your uniform even if you’re cold.
The supervisors expect and demand this certain level of perfection from you— at the expense of how you feel. And if you ask why things are this way, you’ll only be given a vague response or maybe even a threat. There are certain supervisors that will give you nothing but their misery-ridden attitude and passive-aggressiveness. And you won’t be able to express your frustrations as freely as they do.
You’re honestly better off applying anywhere else. However, if you do end up applying to work at the “West Main Street” location, I wish you the best of luck. You’re going to need it.
ProsSemi-flexible schedules and friendly co-workers/customers.
ConsHorrible management, 15 minute breaks, and low pay for an excessive amount of work.
Customer Service Representative | Cardiff, MD | 28 Nov 2019
Like a family! My favorite job!
I got a job here when I was 20 and worked as a cashier. Within 6 months I got promoted to customer service and working at Shoprite was by far my favorite job that I’ve ever had. Everyone was like family there and I looked forward to going to work everyday. I would say that I wasn’t a huge fan of the hiring process but it was manageable. I had my interview and got hired on the spot. I had to take a drug test the next day and passed. They have everyone take training courses and videos in Riverside for about a week. Riverside was at least 45 minutes away from me so I wasn’t too fond of having to drive that far everyday just for training. I wish that they did offer to do it at the store I was hired at because it would have made it easier. After the training courses I had to wait another week to be put on the schedule. In total, I think that the hiring process took around 3-4 weeks. I did like how easy it was to request off and that you were always given a break (either 15 or 30 minutes). The store I worked at did events and there were some days were allowed to dress up. My store even did a talent show with its employees and it was so much fun! They do an annual employee cook out and it was a great way to bring everyone together! I absolutely loved management and HR! They were always there if you needed someone to talk to. I had heard some complaints about management from some of the teenagers that worked there but that was because they were always calling out for their shift and
Questions And Answers about Shoprite Group
How did you feel about telling people you worked at ShopRite Supermarkets?
Asked 15 Aug 2020
I feel so comfortable bcz it's a company that cares
Answered 06 Apr 2022
Feeling so encouraged
Answered 06 Apr 2022
What should you wear to an interview at ShopRite Supermarkets?
Asked 17 May 2019
Black n white
Answered 07 May 2022
Answered 15 Aug 2020
What tips or advice would you give to someone interviewing at ShopRite Supermarkets?
Asked 18 Apr 2022
To be well presented and smile during the interview.
Answered 25 Apr 2022
Just be yourself
Answered 18 Apr 2022
What is the interview process like at ShopRite Supermarkets?
Asked 17 May 2019
A written test
Answered 06 Apr 2022
Its good and allows you to share ideas.
Answered 17 May 2019
What is the work environment and culture like at ShopRite Supermarkets?