The senior management go on favorites and not on the work which gets done
The daily task is achieving budget,staff planning and production Receiving checks ordering stock customers complaints and also running the liquor store.The problem with shoprite eastern cape is that it's not about the work getting done Its favorite persons who gossip the most to top management. Secondly you they want employees to be puppets and not speak out when something is wrong.Senior management is the problem in the Eastern Cape area the Hr is Working against the works to impress the divisional management. They are bullying the store managers to threat the staff at store level bad.
My review is that u have to relax your soul if u work at shoprite and do your work no matter what situation is. I experienced good and bed things working there other employees were descriminate me with my language because I don't know their language they would use me as their ploughing stock. Front manager knew that I don't know their language BT she can instruct me with their language not with English. BT that gave more experience because now I understand some other words of their language.
My typical day at work is to make sure that all feedback is sent t the relevant people in time, All dally reports are drawn analysed signed and filled at the same time managing customer service at front end, The hardest part of the job is having to provide the best customer service to a customer who is complaining while you are running out of time to reply to an urgent email from one of your seniors. The best part of my job is to see customers happy by the level of service they received from me after they came with a complaint
Highly productive standard and Excellent customer service
Shoprite develop young staff and has open doors for everyone who is earger to learn.
Salary and bonuses are good on management level
You get bonus according to rate of profit you made per quarterly convince management to word hard and manage loss
Every year shoprite opens more than 100 stores to alleviate poverty and controller get opportunity to become managers and specialists of other Dept
What I like about it is you gain experience the hardest part is when is time to knock off the manager or controller they won't tell you if it is not possible to live because maybe the shop is full they just keep the distance from you and over time doesn't pay and shoprite should not keep people as casual till they retirement the most enjoyable part is when we work as a team with no complications like when is black Fridays.
ProsGift cards
ConsSafety when we knock off late these no transport
It was not that nice working at Shoprite but it was nice any way......talking about shifts the time offs and time in they were satisfying because even on weekends you get to be off from work ,the managing staff was not that nice to us,what I liked is the working hours at this company
ProsWhen the place is busy you don't go to lunch atleast they buy us lunch
Stressful , management was bossy instead of being helpful to staff because we are easy to replace
It was stressful and certain staff even managers where rude and horrible. My work experience was horrible for my first job out of school. I did not like the environment I was in it did not make me enjoy going to work.
ProsNon
ConsLong hours and no extra time off, pay rate for a cashier was not sufficient
I do enjoy my job and I realized money will never be enough so am happy
The only time I have difficult time is when customer give tough time and I just breathe in and out, simple and I apologize to customer and make them comfortable.my former branch manager was always telling us to make sure that customer must not walk away angry. My company slogan customer is always right and I keep that in mind
It has been an prestigious honour working at a fun and productive initiative like Shoprite.Therefore I'm proud to call myself a former worker of it.
It has been an honour being part of Shoprite and I don't regret working there because it has been an extraordinary journey.It is a fun workplace. It was a job that helps me to get some money to do things in my house as well.
A place called home sustainable for to work there without any discrimination
A very good company to work there course your gained work experience skills such as interact with different people in a working place. Able to work as a team costomer service skills being hardwaker ,being productive but in a good manners such as professionalism in the working field.
Depends on your department, and which ShopRite you’re looking to work at.
The management at ShopRite of Greenwich is great, they aren’t unnecessarily rude or mean, and are pretty flexible with scheduling. I worked in SRFH (ShopRite From Home Dept.) and the work could range from relaxed and good paced, to extremely stressful, disorganized and chaotic- but this was especially so during holidays and during Covid-19 days. The department works in a small corner of the store practically on top of one another, and speed is a necessity. You transport heavy loads from the back room to the front room, organize, consolidate, and locate / label orders in a specific spot of each room, and if things aren’t located or cannot be found, things get hairy very quickly. Every single container for an order must have a “sticker” that labels whose order it is, and then must be located to a specific spot in the room. And depending on whether or not it must be frozen, refrigerated, or it is a dry good, it goes in a different area. Then, you may have substitutions and customers may make changes to their orders online, so you have to take items out, or put items in. When the customer comes to pick up their items, you put their order (from different areas in the room) onto a cart and bring it out to them. Some customers are sweet, some are nasty— like any place with low-wage workers. Once you have brought the customers order out, put it into their vehicle, and come back with the empty totes, you have to organize the empty totes. There are foam totes with foam lids that hold f
If you want to make it at shoprite DO NOT work as a seafood clerk. Because you work the department alone, you are at the mercy of other employees and have to beg them to cover your breaks or you get in trouble with management. The funniest part about it is that those same people get to walk off for their breaks, leaving the department empty, with no consequences. And after a while of having to do that coworkers that were usually happy to say hi were now giving the "oh god, here it comes" look. Which made me feel really isolated and it felt wrong to feel so bad only asking for a 15 minute break. Sometimes I would skip my second one because asking for coverage made coworkers visibly upset.
The department head is untrustworthy, always talking and sharing confidential information about other employees under her, and manipulating things to where employees under her take the fall for her mistakes. She will silence you, and make sure you dont defend yourself when being questioned by upper management. My second day, she made sure to boast about how she doesnt get along with females....I'm not so sure, I think she gets along with the ones who are new to workplace abuse and dont understand how horrible she treats her employees behind their backs. Working under her made it a toxic work environment, especially after using fear tactics and consistently reminding me that she has eyes all over there store that watch what I do. I felt isolated and an started getting more and more anxious
Great place to work if management is good in your location
I worked in the front end. Management at my location was horrible. They played favorites and allowed inappropriate issues to go un-repremanded. Immature work environment. Stressful at times. If you make a major mistake and forget basic things that are learned and almost cost the company thousands of dollars you’re allowed to still keep your position, yet if you have an opinion on a supervisor who argues with you over forgetting to schedule your breaks and you bring it up to them, kiss your dreams of moving up goodbye (more favoritism). Would call for a bagger multiple times to remove rotting meat/ seafood yet was ignored and had to deal with the smell all day. HR has been known to tell employees to “get over it” when met with a valid concern. Breaks aren’t always granted, if the store is busy there may be times where you get not one break your entire shift. Employees can be unprofessional, and unfortunately some of the adults act like children. Do yourself a favor, work for a non- family owned shoprite. If management was better, this job would be tolerable to say the least. Scheduling is so so. If you do not establish a set availability, they will schedule you crazy shifts, which are not consistent. Some weeks you may get 30 hours, some you may get 12. Employees have been known to work 28 hours on average and then the next week be cut down significantly lower, messing with peoples livelihood. I had one occurrence where they did not respect my set availability and scheduled me
ProsSome customers, yearly bonuses, potential to move up, “hazard pay”, breaks if they give them to you, pleasant work environment
ConsNot always getting breaks, immature management, poor management, favoritism, allowing undeserving employees to move up due to favoritism, stressful at times, unappreciated, pay could be better
- A typical day at work would pretty much just be standing at the registers taking orders non stop or every so often depending on the business of the store.
- This was my first job ever lasting two years and i learned about customer service, product sales/ quantity for purchase, how to do payments with government checks/ personal, ebt transactions, tax exemptions and how to be super patient with all customers with also providing a quick service.
- The management was ok, nothing so great sometimes the front end would just be a mess (cashier wise) because of how the new system worked and at least 4 cashiers would be using one register till so money was usually off and how I would be getting off work 15 minutes after my end time when i would have class in the next 10 minutes and pretty much getting scheduled with work when i have classes, if it were busy enough I wouldn't even get my break until i was about to leave. I guess it isn't the management it's more of when people come in for work and when customers are rushing in but other than that management was pretty much in the middle depending who would be up at the podium for work.
- My coworkers were awesome, I enjoyed that job because of the people i would work with and since i worked at an early time I would be working with the ladies that have been there for many years so they were a bit older and so fun to work with they were all professional with their jobs obviously but they were silly which was great. Each cas
Working at shop-rite is an ok place to work at. Usually when Im working there some the times Im encountered by mean customers and mostly nice. I really do not pay any mind towards mean customers I just continue to do my job the way how I signed off to before I started working there. Usually after work I feel very tired, most of the holidays we work overtime but that does't stop me from continuing the same pace I been doing for a long time.
What I learned most about that job is the importance of giving. When shop-rite was sponsoring a "Feed the Hunger" campaign. Day by day I start to realize that there are people in this world that are actually hunger, and giving a dollar at the most will most definitely help out a lot, this indeed started me up to giving to the needy.
My managers were always persistent, they do everything in their power to keep shop-rite in order based on the handbook. Many of my co-workers didn't like my managers but the reality was that they didn't like their own jobs. I believe a person who works at a faculty that doesn't like their own jobs shouldn't be employed there.
My co-workers were very enjoyable to be around. When I first met my co-workers we got along very well and when working day was over, we always hung out. Some times my co-workers and I were so close that they would try to speak to me off my register but I would never respond back because I am very serious about my job I do not wanted to get written-up for having a conversation with my co-wor
Prosinteracting with customers, bonding with co-workers, staying on time
In a typical day at this store, you will face a number of problems. The place is very cramped, and during holidays it is very hard to find anywhere to park. Inside the store, you can barely get around. This makes it hard for everyone, and you are constantly waiting for people to move out of your way.
When you are working, you will basically be ignored. The only time you are acknowledged by management is when they have to say something to you. When you are talked about your performance, it is always about something negative - rarely will they ever compliment you.
In the environment, you get to learn how people think and react to situations. In many situations, people will react exactly the same, showing you that all these people think pretty much alike. Some of them are nice, and some of them can be very nasty. Overall, they are pretty accepting.
The biggest problem this place faces is favoritism. People who do little to no work on a day will get by easily while you are working your butt off and still getting criticized. Why is this? Because the managers like that individual, and the individual sucks up and bribes them with coffee from the shops across the street. If you try to keep a business relationship with your managers here, you will not get far. The ones who hang on easy street are the ones who have the managers' phone numbers and are texting them and hanging out with them outside of work. It is unfair to the people who actually work, but this is the basis of h
ProsFriendly people, nice environment
ConsLack of breathing space, Always cold, Favoritism, No care for non-management workers
Not worth it unless you can't find employment elsewhere.
I worked for a few years as a bakery clerk. The work itself wasn't too bad, but my department manager was not qualified for her position as she did not have knowledge regarding key roles in the department such as baking or closing procedures, constantly complained about how she hated her job, and would always leave 30-45 minutes early every day that she was scheduled to work.
Nepotism was prevalent in the department; if you weren't favored by the department manager, you would get hour cuts and put on closing shifts where you would be expected to finish anything that the crew from morning shift didn't finish, on top of your own work. Often times, you could see yourself working a 4 or 5 hour shift, and be expected to do the work of three people.
To make matters worse, the store manager did not care. He has a reputation throughout the store for being a rude self-centered person, and it shows. I can recall a time where I had spoken to my union representative in regards to my department manager constantly complaining about her job and using excessive foul language over the span of a week, only for the store manager to call me upstairs to lecture me on how I "offended him by going over his head", and essentially blew off my concerns while he gave a whole speech on how my department manager did nothing wrong, while barely allowing me to get a word in.
Overall, the job was bareable. The pay was what you'd expect from the position, and there were some good people working there. H
ProsFairly flexible on requesting days off.
ConsHorrible management, lack of professionalism, no advancement opportunities, etc.
3,0
Customer Service Associate / Cashier | Liberty, NY | 31 Jan 2022
Great for certain people, horrible for others.
Very busy supermarket. You have to deal with a lot of customer interactions. They're very strict on clocking in and out on time including for breaks(15min) and lunch(30 min). As a cashier it's a stressful job that usually only gives part time but unless you're a minor, there's always another shift to pick up.
As a scanner, you're forced to do both scanning and help out in other departments because the store just has a lot of call outs in each department.
You have to interact with a lot of departments as a scanner and management as well. Management is very out of touch and are more worried about getting their visits(upper people visit the stores often and want the stores to be spotless). While they do have meetings once a year to go over employee concerns, most concerns end up being ignored.
Very little pay but almost any employee can easily transfer to other departments if they have a position open(bakery, shop from home, and deli are typically always hiring). They also have a program where you can train to become a manager for your department if you wish.
Good union.
The hardest part of the job is being stretched too thin everywhere. Scanners are expected to complete their work(which is a lot every week and especially for a holiday) but also drop everything they're doing to help out another department. Typically the front end when they don't have enough cashiers(and they never do) and shop from home(who has a lot of younger college kids who tend to call out).
It's very
ProsUnion, friendly management(depending on your department).
ConsShort breaks, heavy workload, mentally exhausting after a few months.
A typical day at work is very competitive, fun and exciting! We are encouraged to work together as a team, be kind to one another and work our hardest! I've learned a lot from this job, I learned how to work a register, how to restock and organize things, how to work with customers including the not so friendly ones. I learned leadership skills here and how to help other. This job has been a huge help to my anxiety disorder, I used to be very antisocial, afraid of people and even just speaking in general, now I can make conversation with anyone and I enjoy it. The management is amazing I look up to all the managers I work with my goal is to one day be in that position and be as helpful as they are to me. They are very wise caring individuals. They look after everyone and ensure that everyone is on their best behavior. They help us when we make mistakes and teach us how to prevent these mistakes in the future overall their great! The workplace culture is very family friendly and extremely diverse there is a place for everyone here. The hardest part of the job is our sale day, its extremely busy and they work you hard, there isn't a second you aren't working unless you're on your break. You won't have time to refill your bags or to put your returns away and If you ever need a manager on Sunday you might as well sit a while because it is so busy the managers have to go by first come first serve in other words the first to call and ask for assistance will be the first to be assis
ProsYou'll learn something new everyday.
Consthe weekly pay isn't as big as you'd hoped it'd be.
Most of the store is extremely understaffed. It's incredibly busy often, and we were far too overworked. We had virtual training, but the actual hands on training was, in my opinion, extremely limited. We were shown how to handle the equipment, and that was, for the most part, how the training went - this lasted just under two weeks. I was supposed to be genuinely trained for two weeks, but just under two weeks past, and I was forced to help customers even though I hadn't properly adapted to the equipment and the environment, nor had anyone actually showed me much/taught me what I needed to know.
Most of my coworkers were nice and helped when I asked. Some, however, gave me attitude when I asked, just under a month into my time working there.
There were many safety hazards there, as well. Too many, actually. There was so much water, grease, etc., on the flood that I almost nearly slipped/tripped and fell, but it was always too busy for anyone to do anything, especially considering how understaffed we were.
If you're genuinely desperate for a job, apply to ShopRite. However, I would absolutely, under no circumstances, recommend you work here longer than a year or so.
The only decent part of working at ShopRite was the pay, and the few nice employees.
One last thing, you don't get your schedules for the next week until the end of the week (Friday, in my case). You're basically worked everyday for 4-6 hours, and possibly more, almost everyday unless you request certain days off
ProsSome coworkers are nice, decent pay.
ConsShort breaks, understaffed, worked too hard, unpaid lunch breaks, no employee discounts. You don't get your schedule for the next week until the very end of the week.
Questions And Answers about Shoprite Group
How often do you get a raise at ShopRite Supermarkets?
Asked 11 Nov 2022
Every year
Answered 14 Sept 2023
A raise of R2 per year
Answered 18 Jul 2023
How long do you have to work at ShopRite Supermarkets before you can go on maternity leave?
Asked 07 Nov 2022
1 year
Answered 16 Aug 2023
As long as your fit
Answered 27 Jul 2023
What benefits does ShopRite Supermarkets offer?
Asked 03 Jun 2022
Money
Answered 20 Sept 2023
Employee trust fund
Answered 12 Aug 2023
What is a typical day like for you at the company?
Asked 24 Nov 2022
Is to make that my customers are always happy ND they feel the sense of belonging in sight the shop
Answered 23 Aug 2023
Exciting but tiring
Answered 21 Aug 2023
What is the promotion process like at ShopRite Supermarkets?
Asked 02 Jan 2023
Fair and based on your performance
Answered 14 Sept 2023
Shoprite company together with msc business college make process look very good
