Call Center Representative | Johannesburg, Gauteng | 20 Mar 2020
Fast paced productive results
The company works at full time from start to end. They demand that reports are given to team leaders daily. The management handles all administrational work. The work is under full pressure. There is a demand for results on time. If you do not meet the results required within three months, staff get fired. The handle the letting go of staff very harshly as they need results to be driven. Staff feel under pressure of losing the work daily because of results. The work is mainly desk operated. There is very little time to communicate. It is a single based desk operated area. Team leaders expect a lot results. They push motivation on a daily basis. Approach to work is very focused. The staff of department normally provide all the results needed on a daily basis. There is updates of progress that gets put on display. Team leaders are very comfortable in relaxing their team when the work is under pressure. They provide a lot of get togethers. The company supports all staff. They are very closely linked with staffs private lives. They require needs to be met. Management works privately and team leaders only get to communicate with management.