I worked as temp for 4 months and really enjoyed my job.we worked from Fridays to Mondays.Mondays were very busy days as calls would be flooding in,The store managers would be calling to claim missing stock,Stock not received due to the driver arriving late after the store has closed,Store manager Delaying the Driver by not clearing the store room so the truck could be offloaded.Capturing information on the stock that is damaged,stock that was ordered but not delivered,Damaged stock.
When the truck is delayed the store manager would call us to find out the whereabouts of the stock,we would then call the tracker company to get the location of the truck and the estimated arrival time,then give back this information to the store manager.
The other highlight of this job was when the Truck driver arrived at a store and he found the store was closed,this usually happened on Sundays but not always,there's a procedure to deal with this kind of situation.We needed to record on our system the Truck drivers details,the time he arrived there,the reason for a truck to return,the Truck's number plate and then call one of the only two people who can authorize a truck to go back to the pick n pay distribution center with the grocery in it.This job i enjoyed because not only did we perform different methods for different situations,i got an opportunity to learn about the actual events that took place just before the food reaches our supermarkets.
We acted as the middle guys in ter
colleagues where bringing the fun in the work place and conditions where that we working under where safe and where in good nature
It was nice working at the place mostly cost of colleagues that where lovely talkative work as a team even if someone did mistake whole team be there to help and correct the mistake cause we where working with roll tailors and pellets that are full of goods (food,toiletries ect)
it was always hard when we have to make deliveries to many stores cause we where also serving family stores with stock taking.too much paper work ciaos in the floor cause of full roll tailors n pellets that block the way for fast picking and pickers have to make way to stage their orders cause we where working against the target everyday and trying to beat other teams.
it was always enjoyable days when we have few stores cause we where finishing business of the day before time and help other departments with no pressure,finishing targets was always our happy moments cause when stores are few we where always make 100% record.
management was lovely cause they teach where you struggling because we where using advanced scanners to scan goods that we loading to trucks and pick to the floor but when we have lot of stores attitude was changing and they become hash cause they want to make sure every deliveries are made and they are accurate accordingly
i learn so much at the place how to work as a team how to reach targets in time and how to work with other race of people in different culture.i also learn what is business world is all about and how to handle good productivity to its best as how sh
Proswhen we finish early we knock off before time of going home
My mornings starts printing price labels and price report then delivery from Supplier at 6:30am followed by sandwiches and salads delivery 7:45 I check stock manually split according to departments and give to staff to pack on shelves its vital to check dates on the stock as some are short dated and I send them back to the supplier same day as well as damaged products. store opens at 7:00am issue floats to 3 cashiers R500 prepared two extra for the team starting at 9:00 check the bulk R10 000. Do my orders fro the next day before 9:00am 3- suppliers depending on the day of the week, before or after 9:00 G4S collect money I m in charge of that, in between all this I m overriding at the tills giving out change attending to customers as we are based at PNP Head Office all tests are conducted in our store before they roll them out in other stores, do gapscan after all the products have been merchandised run the report to check discrepancies on the stock and investigate if any occurs. Do my paperwork admin plus filling, update unders and overs of the cashiers, then my manager comes at 9:00am she checks emails. after 12:00 I start scanning all stock fresh produce expiring on that day reduce them to 30% 13:45 start cashing up. Check the chiller and stock room I prefer clean neat and manageable back area makes it easy to count stock or even to order right amount of stock becaouse you know exactly what you have.
I have grown significantly within the company in the last few years with Pick n Pay. The knowledge and experience i gained was incredible .
I start off my morning going though Adverts and pricing for the opposition online and compare this to what my company also has advertised.
I liase with the necessary buyer if there is any corcerns i have to raise with regard to this.
I also get weekly and monthly price checks for key lines within our business which i also compare and analyse against Pick n Pay.
I get on very well with both management and collegues, no matter what the situation i realise that we all are here for the same reason, that is to do a job and strive to perform it to the best of our ability, therefore personal differences have to be pushed aside and the job must go on.
the hardest part of the job i would say is to try and change customers price perception of Pick n Pay, the market or opposition have become extremely aggressive and striving to get customers to shop at Pick n Pay has become a huge challenge.
I enjoy having an influence in the business by analyszing and recommending what customers want from a range point and from a price point, and driving the buyer to get the better cost in order to extend that deal to the customer in the end.
Happy and satisfied customers equals higher turnover.
ProsSubsidised lunches, good medical scheme and monthly contribution plan
I am a variable time emplyee and I am employed as an 85hr casual which contracts me to work according to the needs of te business. I work different shifts during the week ans different times.I've learned that no matter how stressful a job is one must always learn to adapt to every job situation where one must learn to work with different people's personalities.If you work under manager there should be mutual respect between you and your manager cause in this manner the work environment would be a nice environment to work in. I work well as an individual and as a teamplayer although it is not my passion to be in retail it has helpt me gain alot of customer service experience which could help me in the future. The hardest part of my job is where my hardwork gets taken for evrything cause I enjoy what I do and I have to suffer for lazy colleagues that don't pull there waital what is also hard is the packing infront when frontlines staff are in need our department must always go help but they don't help us on our department. The most enjoyable part is the interaction with customers even making friends and the fact that we sometimes get off over the weekend.
Proscompany benefits, off over weekends, increase in salary
Conslong hours, lazy colleagues who don't work, irritable managers that are incompetent in managing and favouritism
It was great working there but the salary was not enough
Start work normal 8am to 5pm. Always in the office did not see many customers. Managers are good and friendly. Allowed smoke breaks if you are smoker.
Its a very busy place with lots to do there .You learn a lot about how people buy and spend their money.You meet a lot of different cultures working there and pick up lots of languages. It improves customer service, dealing with clients and finding solutions to problems. Working long hours. Working with difficult customers taught me how to work with less difficult customers.
every day brings more fun and make you get experience in communicating with customers and how to handle stress during busy days. you get to know that in the industry there is no time for people who are not strong, it needs people who know what they want in life people who works hard and willing to learn new things.i have learnt to be tolerant and manage my time well. the hardest part of the job is when the shop is busy and full every customer want to be served in time but the Management do it'"s best to make sure that the working environment runs smooth.you can enjoy learning new things being promoted for the higher position.
Amazing Brand with long history of positive impact on South Africa
A long established retailer whose founder and family are still involved in the day to day. Culture is driven of the philosophy of the customer is queen and doing good is good business. I joined in 2008 and worked through a sustained period of change for the company which had seen sustained aggressive growth for 40 years but had not invested in the future. So big initiatives were centralising distribution, centralising buying, centralising marketing, implementing SAP, launching a loyalty programme and becoming more professional in ways of working leading to cultural change. As a result every day was challenging with great highs and deep lows but immensely rewarding to see the business thriving. The impact of the family is material in a positive way with a lot of the founding culture remaining in the organisation. The hardest part of the job was the cultural change required to implement the change. The business was moving from a fully decentralised organisation to centralised with regional focus. This was difficult for some as most of the colleagues had been with the business for many years.
I can say I had good times at pick n pay I learned a lot from my time in and my time out on that day with different challenges. what I learned was to always treat customers like queens and in returned they will treat u like a king and indeed I experienced that. I was a hard worker I remember there was a time at the liquor store there was no manager appointed for the whole year and I was the only one helping out that side from helping with receiving stock packing it and keeping the store in good condition. I must say my co-workers we where like brothers and sisters always supporting each other even when they hire new stuff we always make sure their first day at work its best ever. and the hardest part of the job was when you have to work alone receiving stock from different suppliers and on the other side u have to help customers in trying to keep the place tidy always. but in every job there is always a enjoyable part when u finished helping a customer and they tell you thanks for helping them and you are the best in what you do keep it up. that always keep me motivated always even when I am feeling down that day
The company is one of the Best companies you can work for, they believed in the growth of their staff while keeping the Customer satisfied.
On a normal day you'd start the day by making sure the store is Safety, Hygiene and merchandised standards are complied with before the store is opened, ensure that all security measures are in place. Then assist customers on the floor and the Point Of Sale.
Receiving of stock and making sure all administrative work is done promptly.
Weekly meetings where you motivate your staff and making sure your meet them half way should they be having any difficulties. Making schedules/ Kronor and making sure all staff members are paid accordingly.
Pick n Pay is a diverse company where you have the luxury of working and meeting customers from all walks of life. The company gives you enough platform to learn team work and give you the opportunity grow as an individual.
It's always hard to say Good Bey to a hard working staff member who has great potential of growing their career in the company.
Seeing one of you subordinates grow in the company
My typical day at work involves: Forecasting, Managing exceptions and formulating growth strategies. By managing exceptions i have to re-align products that maybe deviating from our set targets and tracking of current and upcoming promotions that need extra attention inorder to make sure sufficient stock levels are present at store level.
I have learnt how to Forecast and use excel to its full potential. I have also mastered working with people from diverse cultures which has encouraged me to learn other peoples' cultures hence teaching me to be considerate of others.
The hardest part of the Job is the nature of the job being a routine which may cause some people to become complacent.Therefore constant training to refresh one's skills is important.
The most enjoying part of my job is that the nature of the Job itself is very unpredictable hence you encounter challenging scenarios on a daily basis hence you learn different things everyday.
Pick n Pay is one of the best retail shops in Zimbabwe. Starting from the workplace environment it is employee friendly and it also attracts customers. What i liked about this shop is employees are taught that customer is a king and that rule is maintained strictly.
Management has been trained to abide by the rules and regulations of the company at large. Rarely did i ever had customers complaining about the company's customer care service. One of the weaknesses i faced in the company is that, as far as they handle customers as kings, they tend to neglect the importance of their employees. Employees are also human beings just as customers. Problems such as working unpaid overtime (imposed by departamental managers), not listening to employees' grievances and supressing an employee at the expense of a customer need to be reviewed.
As for the tills department, the most challenges they face are that they are the ones which have direct encounter with customers, they meet every type of a customer and try by all means to convince them. I remember one day when i was suppervising, a customer came to a till operator claiming that he did not give him his change. During the time when the cashofficer was balancing the till operators cash i was talking to the customer trying to comfort him because he was shouting at the whole shop's management, that time he turned to me and started to shout at me till he was given his money. It takes a patient heart to work with different ty
Prosget paid in time
Questions And Answers about Pick n Pay
What should you wear to an interview at Pick n Pay?
Asked 24 Mar 2017
Black and whitr
Answered 22 Dec 2022
U need to wait formally. If u go for an interview
Answered 24 Aug 2020
How often do you get a raise at Pick n Pay?
Asked 07 Nov 2022
Answered 07 Jun 2023
Answered 31 May 2023
Why did you leave your job at Pick n Pay?
Asked 22 Mar 2017
I still work for pick n Pay as a blockman and the pay is bad I'm thinking of leaving
Answered 06 Jul 2019
Shortages or flaods
Answered 10 May 2019
How are the working hours at Pick n Pay?
Asked 22 Feb 2017
Normally working hours
Answered 01 Feb 2023
9-6 Monday to Friday,11-16 Saturday and Sunday 8-13
Answered 22 Aug 2020
How long do you have to work at Pick n Pay before you can go on maternity leave?