The culture is very positive and it is a fun environment
My current role of responsibility responsible is managing, growing, and providing solutions for a large diverse client base in Gauteng.
On a given day, during the early hours you will find me speaking to the clients, finding out – proactively – what their priorities are for the week, communicate the clients’ needs and organizing my schedule around the client’s priorities. I do this on Monday so that the rest of the week is well organized and I can effectively use my time in exceeding client’s expectations and avoid Friday evening surprises. Rest of the week goes in delivering the product(s), updating the status with the client, answering emails and calls.
I have learnt that relationships are important working together with people who inspire me, challenge me and constantly teach me new things every day. Having great Networks encourages strong support systems. The more you build close connections with people you admire and trust, the more successful you will be.
Find small wins in every day - You will always have good days and bad days, but it is important to identify something every day that you see as a win. Focusing on the positives will help you stay confident, balanced, and motivated and it will keep you in good spirit.
Go the extra mile for your teammate - “Be a builder, not a climber,” and it really resonated with me. Since then, I have been passionate about building success with my team, rather than trying to climb up the ladder alone. If you are kind and genuine
Productive and learned alot as well as a great team
A typical day at the office would start of with a meeting with my administration team with regard to the reception area as well as filling of the case files the investigators delivered to them. After this I will start reading through the investigators reports submitted to me for vetting.
Once vetting or corrections are made on the reports I will then distribute it to the relevant parties, such as the branch managers, reporting managers an where needed to the Head of the Risk department.
My manager will be calling in between all the vetting of reports for things she needs to be done. Visitors will also come for meetings and the receptionist will call me to fetch them at the front area.
Some of the investigators will not be at the desks and I will be answering their calls and taking messages.
Should there be interviews scheduled for my boss, i will receive the candidates and take them to the interview room.
Should a new appointee start work on the day, I will need to collect him from the main reception and take him or her through the building, and introduce him or her to person they will directly deal with.
I will then go through my emails again and ensure that all emails are answered as well as ensure that my boss gets her meetings on time. At times she would not respond to my sms messages, and I will have to call her out of her the meeting should there be an overrun.
I enjoyed working with all the teams and environments I have been in, and believe that
Business analyst responsible for reporting the performance of the different card products to portfolio managers, Ropcom, Opcom and stakeholders.
Tasks include, but not inclusive:
Writing scripts using SQL and extracting data from central warehouse as per predefined definitions.
Creating user friendly monthly management packs for different products and include credit, debit, cheque, prepaid, buy aids, charge, private label products.
Management packs to be correct and month on month comparison includes full account and plastic detail (for example performing accounts/plastics, new, closed, interest bearing balance. These packs also include the split between corporate credit card and consumer credit card.
Creation and maintenance of financial packs to measure the different portfolio performance against budgets submitted.
Detail analysis to compare product performance, testing of new card features and/or understanding different trends or analyzing new trends identified.
Pulling data for ad hoc requests received from portfolio management.
SMS data for campaigns and include spend shift, activation, knowledge sharing and competitions.
Resolution of client concerns regarding sms campaigns.
Detailed association reporting that includes the pulling of data monthly and weekly to ensure MasterCard, Visa and American Express understand the performance of their products against set targets or overall performance.
Fixing and/or updating scripts to include product enhancements.
Redesigning and
Pros50% discount on fees on current/savings account
Acquiring, Hunting, Retain and expand a client base that is external to the branch network to achieve sales and service objectives by proactively calling on new and existing clients, across of all the banks products (business Account and business owners account, Overdraft, Vehicle Finance, Business Finance, merchant facility
• Looking over the whole Zululand/North coast Areas
• Acquiring and sell Merchant and card solution including diner club international, cash management system to business, professional and retail stores clients and on existing nedbank client.
• Attending all queries and merchant machine technical queries
• Building and maintaining rewarding relationship with the clients
• Effectively meeting the customer needs and taking the customers satisfaction and loyalty.
• Assisting the customer in decision making on a product
• Assist the client in starting up a new business and mentor the client for 2 years, ability to understand the concept of profitability and pricing, product display and mix, business like Taverns, supermarkets, butchery and bar, shops, doctors’ suits and franchise.
• Attends business banking, branch network to present new and updated products, give update on leads sent by staff.
• Networking and ability to build authentic relationship on different group of people.
• Action and follow up on leads given by proactively identify and sign up new clients.
• Develop micro marketing plans, run campaigns and promotions.
• Achieving given
I love people i love serving people and it gives me grate pleasure to help others a typical good day at work revolves around clients my work is client centered and because of that i believe in providing world class service to my clients and making a difference in there lives.
I learn that to be able to provide world class service i need to be on top of my game buy reading a lot of the banks conformance news letters about sales and productivity and having product knowledge so that i can constantly making my target on branch level.
Management is the key i believe that i am first a manger of myself i have to be accountable and responsible and extremely discipline in what i do at work. My mangers are really loved by me because i can see they diffidently lead by example the are well balance in decision making and they always available when i need them and they have strong values.
I believe that all individuals including myself should be treated with respect and always behave honestly and ethically, do what it takes for the team to succeed, whilst supporting the success of a
greater team, be out put driven but never at the expense of quality. My co-workers are awesome individuals i believe in treating others as i want to be treated with love and respect.
Its not heard its now only a pleasure what i do, i am working so long (5 years) with so much passion, i really only enjoy what i do.
The truth is money is a motivating factor to me know a higher financial contributi
ProsThe voucher for staff day, and yes free lunch, day of during the week for overtime work.
Conslong hours every Saturdays work, little salary
As their are so many different issues I am dealing with I cannot plan a day like a normal worker. My first 7 days of the month consist of month end. I am responsible for compiling all Management infromation Systems packs for Nedbank card division and include:
- financial information - turnover, balances, fees
- association reporting - how the products of MasterCard, American Express and Visa is performing
- portfolio management - detail pack of information that gives the product manager overview of how his portfolio is performing like new cards sold, performing accounts, closed accounts, rand bad, people bad.
- other institutes data - Cape Consumer, Stuttafords, Chartiss, SAA, Hub, Old Mutual, Ackermans, Go Banking (PnP), Pre-Paid cards.
- working out the market split of visa/mastercard in comparison with other financial associations
- splitting of monthly new credit card sales between different channels - branch, internet and direct marketing
- pull data for SMS acquisition campaigns
- look for abnomolies in data and prepare trend analysis data and understand where company can increase sales
- investigate easier ways of sending data or creation of management packs
- train and assist new staff members that join our team on definitions and ways of pulling data and where to find data in warehouse
- write scripts using SQL to pull data from warehouse for data requests and/or data investigations
- linking data of systems that are not linked to ensure all data platfo
Prossick leave, 13th cheque, pension plan, medical
Conswork very far from home and would really like to work closer to home
Process driven, client services, results orientated and values driven, fun fun workplace
A typical day for me I need to plan and prioritise what’s important and urgent on my desk, to interact with internal and external clients. Most importantly to be able to have excellent time management and the ability to solve problems.
My current portfolio is mainly focused on residential developments so I have gained exceptional knowledge regarding the business.
Management serves as a support structure to the subordinates, we expected to work as independently as we can on performing our day to day tasks. Most of our work requires approval by management such as payments to be released and drafted legal documents to be checked and signed by management.
Co-workers, we required to work closely as team members, we have a buddy systems in place. We individually manager our own portfolios but we work closely together as buddies and through this we build strong teamwork and relationships.
Hardest part of my job is working hard on something and due to internal hurdles I cannot deliver service to my clients.
We have flexi hours - start work early leave early or start work late and leave late. I start work at 9 and work till late. I cannot leave my desk until I'm happy that all that I needed to do is done. This allows me to plan around my 'work life balance" I get to spend the mornings with my family and see my child school and when I get to work I can work until required to. For me it works out. We also have a lot of social events so we work hard and play hard!
Credit Duties
Analysis and Interpretation of financial statements.
Capturing financial data into Moody’s financial analysis spread sheet.
Preparing of credit applications and reviews.
Making credit recommendations, finalising and sign-off credit applications.
Conduct credit checks for all reviews and applications.
Release of Credit limits and on-going management of credit risk.
Review daily excess reports and Identifying early warning signals in client behaviour
in order to mitigate risks.
Capture PD model (Basel MMRT) and handover of clients to credit risk.
Prepare cash flow projections and reviewof Debtor Analysis reports.
Supplying of bank codes, authorizations, preparing of COBs and ENC upliftment.
Services Duties
Opening of Businesses&CorporatesCurrent Accounts, Private Banking Accounts, InvestmentAccounts, Foreign Currency Accounts and Registration of Internet Banking, Compliance Management and Operational Riskmanagement (FICA, KYC).
Processing of Credit applications for Vehicles and Asset Based Finance, Overdraft Facilities, Nedbonds, Commercial Bonds, Business Loans, Property Finance, Structured Finance, Global Trade (ITTs and OTTs), Residential Home Loans, Letters of Guarantees, Corporate Credit Cards, and Business Insurance.
Assisting Relationship Managers and Business Bankers on client visits, Marketing, Upselling and Cross selling of bank products and services.
Client Service, Solving Client Queries, and Clients R
5,0
Area Manger: Business Services | Gauteng | 21 Aug 2012
Great Place to Work, Dynamic and Innovative Enviroment
I form part of a three part functional team that manages a business within a division of the bank. My core functional responsibilities include functional and operational excellence, risk management and compliance adherence. I have an overarching accountability to the sustainable growth of the business through the staff that I manage. My typical day involves the management of day to day operations where we banking and facilitate the banking requirements of business banking clients. My role entails, client and staff management as well as implementation of key strategic initiatives designed to encourage the growth of the business. I enjoy the aspects associated with growing people and the business through the various challenges that we face, from the effect of the endowment on our business through to the personal aspects of staff that had a negative impact on the business. My personal passion involves growing my staff to cope with the ever increasing pressures in our business. I enjoy greatly the dynamic that is entailed with dealing with the various functions of the business ranging from credit risk, client needs, Human Resources, sales and human dynamics. The most enjoyable aspect of the business however is the innovation and strategic implementation within the banking sector.
Prosmanagement of business and teams with a financial industry
Consimpact of the economy on the business as a whole
I love the values of Nedbank, strategic direction, work-life balance and social responsibility programmes.
First thing in the morning I work on my excess report, distribute work to the relationship managers and request feedback where necessary. Thereafter I tackle the facility reviews and attend to any other work that comes through. Work on reports as well.
I spent most of my working life at Nedbank, where I learnt how to deal with customers and provide world class customer service to both internal and external customers. I also learnt how to deal with diverse people with their different characteristics. I have learnt to take ownership of everything I do, be it my daily resposibilities or a call from a customer who needed help. I have also learnt the value of networking and have acquired great networking skills at Nedbank.
My co-workers are a diverse people who possess great skills that also help me in achieving the objectives of the business. I look to them for support in achieving team work and i support them with their workload whenever I can, ideas and moral support.
The hardest part of my job is making the decision to take legal action against a customer because of the human element that is involved.
The most enjoyable part of my job is risk assessment and management to help the business mitigate it's risk exposure. I have come to love interacting with people, assisting them with their queries and working with a diverse group people.
ProsFlexibility.
ConsWorking Saturdays
Questions And Answers about Nedbank
How did you feel about telling people you worked at Nedbank?
Asked 22 Mar 2017
It has always been a nice place to work.
New systems
Yes the senior managers are the best but I doubt the lower / inexperience managers.
The culture is one of the best
The monthly functions.
Answered 24 Oct 2019
Positive, it was a good environment for growth.
Answered 06 Oct 2019
How long does it take to get hired from start to finish at Nedbank? What are the steps along the way?
Asked 22 Mar 2017
Its took 3 months, 1 i applied did the interview and assessment. I submitted a backgroung check consent form and checks were conducted. Second month it was quite and on the 3rd month i did a follow up to my suprise that my application was unsuccessful.
Answered 24 Jul 2019
As soon as all the cv are checked and they found the perfect candidate to interview
Answered 04 Apr 2019
Does Nedbank require background check? What kind of background check does Nedbank do and how long does Nedbank take to complete a background check?
Asked 01 Mar 2017
Yes they do background checks as it is after all a financial institution.
They do credit and criminal checks.
It takes about a week for them to get back to you.
Answered 24 Oct 2019
They not want to know any background
Answered 07 Jun 2019
What questions did they ask during your interview at Nedbank?
Asked 23 Mar 2017
Shoe it has been 15 years ago
What is your strength:
I am a quick learner and a great team player.
Do you consider yourself successfull:
Yes, apart from appraisals i think i will earn myself good colleagues for life.
How long would you expect to work for us if hired:
As long as i feel challenged professionally.
Answered 09 May 2019
Interview depends on a position you applied for but mostly for service consultant questions to evaluate how much experience do you have about the position
Answered 25 Jan 2019
What are the working hours at Nedbank?
Asked 11 Apr 2017
Monday to Saturday
06h00 - 18h00 - depended on the business requirements.
