Overall Reviews at Clicks Group Limited
A company that really looks after its employees
I have been working here at TCG for three months now and I promise that I never want to leave. I get employee discounts from Clicks, Musica and The Body Shop as an employee. I get an email every morning showing the menu for the day from our on-site canteen. I can also call the canteen up anytime from my desk to order any beverage, and it gets sent up to my office which The Clicks Group pays for. I get my hair done every Friday at our on-site beauty salon. I can also go to the on-site doctor, have a shower or go to the prayer room anytime if I am feeling a little holy.
But my favourite part is the culture of the people. I look forward to coming to work everyday. The open plan work space allows real interaction between employees. No cubicles. I know my entire department after being here only three months. The managers are also very approachable and there is no sense of hierarchy at all.
After working at many other companies that are as well known as The Clicks Group, I must say that this has been my favourite. Free coffee of my choice, easy access to food all day, a challenging and enjoyable job, opportunity for growth and travel within the company, and the most amazing people to work with. I love this place and really would not mind working here for the rest of my life.
Prosan hour lunch break excluding tea-breaks, discounts at our stores, free drinks
Consnine hour shifts and social networking site blocks... and that's about it.
Very demanding at Clicks as one is expected to work long hours especially in times of difficulty as it is an online environment.
I am managing the Team that is responsible for support of the many applications in my area of responsibility. It is highly pressurised as we service over 4000 business users. Servicing of these members timeously is crucial as if the applications are not available to them, it means potentially that the DC's are unable to order and replenish stock and/or distribute stock to our over 500 stores countrywide. No trading means no sales which means no profit.
The most difficult part of the month is when our many promotions are sent down to stores mostly towards the end of the month.
That is the time that my Team is on full alert to try assist business users with promotions set up incorrectly and then to send these corrections ASAP down to the affected stores.
It is critical that TeamWork is effective and that we have highly skilled and motivated staff. Team spirit is high in the Team and my Team performs really well.
The best part of the job is being part of the Team, working closely with them and being a leader of such a highly motivated team that always delivers, no matter the effort that it takes in times of crisis. It is always satisfying when a production problem is resolved and the business users are happy
ConsLong hours with no over time
Can work yourself up and stand out if your a hard worker
your day will depend on what you make of your day, you only will learn if you are willing to learn from other people have respect for management and they will have respect for you "other staff as well"
be need and tidy in your workplace and make sure your work is up to standard and up to date. Hardest part is when you got a work load that needs to be finish by a cut off date and you pushing yourself to do it and when you reached you goals and your made it then you feel so good that you are looking forward for the next one. Most enjoyable is when i can work and understand my co-workers and have a good relationship with them and when you as a team archive something good for the company and the company seen the good work in the employee`s
ProsStock take launches and every morning bread milk and tea for tea time
ConsWhen it`s stock taking, and over December
Productive and energetic
Typical day at work would consist of staff coaching, spending time with individuals.
Learning is ongoing while managing people.
Management could work towards being one sound, and one mind in order to assist individuals who struggles with self development and identify own shortfalls requiring coaching.
Maintaining a work place culture should be every team members responsibility and not just the manager. This is possible through consistent IR processes followed fairly and needs identified from individuals taken seriously and passionately.
The hardest part of managing is not being respected by top management. Potential not recognised and efforts not valued. Lack of trust being final.
The best part is planning together, executing together and reaping success together as a team.
ProsShort week end hours
ConsLimited family time
flexi worker | Gauteng
| 27 Jan 2017
I had a great experience at clicks carnival, I had great professional and yet fun to work with.
my day at work would usually be working efficiently to maximize the productivity.
I learned how to interact with different people on a daily basis,the importance of having a good relationship with my collegues and that a customer is always right.
Clicks Carnival mall store manager was the best, she made sure all the her staff was comfortable and yet productive. she also knew all the employees individually, management at Click's Carnival mall was well organised.
work culture was to always work as a team, we used to call ourselves "Team bring It".
Hard part of the job was knocking off late and being unable to find public transport.
The most enjoyable part at work was during lunch where we usually eat together and made jokes and had casual conversations.
Pros2 days off
good place to work for because you get to work directly with your customers and you sell to people exactly what they need which can be exciting.
We are a health store which means we provide necessities to our customers.we help with how one can maintain good health and also promote that people should take care of their health. For those on medication and chronic conditions,we offer them with medicines to help stable their condition. So working for Clicks feels like working in a hospital taking care of your people,which is exciting at times. Also we have a front shop with takes care of all the other needs of our customers making sure they don't have to go anywhere else for anything extra they might need. We also specialize in beauty which is also very exciting as we make people look and feel good about how they look!
Consforever on duty, few off days
Not worth the mental drain
Great opportunities presented in the form of training and learnerships but the expectations are set way above what a single person can achieve. I understand as a company they have to make profit but if it’s at the expense of a staff member’s mental well being then it’s not a good sign. Slapping an employee wellness programme in place should not be the end of your moral obligation to staff. Compassion and empathy sorely lacking in management. Managers gossiping endlessly about staff and handing out warnings like free candy. Always fighting about salaries being less than what they should be because management didn’t capture sick leave or annual leave. Salary increases barely cover the cost of goods and service price increases. Completely sucked the passion of my job and the joy of customer interaction right out of me
im just a humble & an easy going person, most of it all i am a good listener can work individually & as a group
my days at work are just as enjoyable as my holidays because i make them to be enjoyable that's where i spend most of my time, accepting difficult tasks, good communications skills, listening skills, being humble, problem solving, my co-workers and i get along well as a team that is willing and able to put or bring change in peoples life's and also adhering to our scope of practice to strive to meet quality at the end of each business day, dealing with a patients whose medications had not been paid my the medical aid & he/she does not have money to pay, to put a smile on 9/10 patients a day its my enjoyable part
Prosa day out for team building once in every three to four months
Conslong and slow hours with no patients at the dispensary counter
Productive and customer orientative place
A typical day at work is when our doors open the customer service is on top notch the staff are always friendly and eager to assist if needed the management always loves the staff input and opinions and always haves a positive attitude which makes it easy for the staff to just be themself. For me the best part of my job is to see a customer satisfied and leaving the store with a smile on her face after she left my beauty counter with her purchase and makeover.what I have learned from working at this company is that you must always see things from a different point of view like stepping in someone elses shoes because we as human being are all different and unique in our own way.
ProsYou never stop learning
Productive, fun and tiring workplace environment
Clock in 09:00, count float, clean the store, house check for last night's mistakes, and open. All day, check-in stock, make the stock fit for shelving, serve customers, upsell and have fun with customers.
I have learned to open up a conversation with people in order make a sale, and also learned to be responsible and be organized.
The management structure is as follows; Head Office managers in Cape Town, Provincial Regional Managers, Store Managers, and then Customer Assistants.
The hardest part working there was working long hours without sitting down. The most enjoyable was having to be 2nd In Charge managing opening and closing of a shop in weekends.
No structure no followed processes
We kick start a day with Status meeting to align everyone of workload and projects busy with. Meeting consist of Line manager, designers and Account managers who are also Traffic managers. Then you carry on with your day executing projects obviously aware of scheduled meetings that day (could be briefs, debriefs etc) if you have been sent a meeting request, because often than not client forgets to include everyone who is meant to be in that meeting cause often than not, they don't even know which creatives are working on their project. Then towards end of day if you have anything to show line manager in terms of your progress that day, you can otherwise you submit what need to submit for sign off by line manger and head of creatives.