Working at Cell C: Company Overview and Reviews

Cell C
Cell C
3,8
316 reviews
Cell C Ratings
3,8
Average rating of 316 reviews on Indeed
3,4Work-Life Balance
3,2Pay & Benefits
3,2Job Security & Advancement
3,4Management
3,6Culture
Headquarters
150 Rivonia Road Morningside
Employees
1,001 to 5,000
Revenue
$1B to $5B (USD)
Industry
Telecommunications

Popular jobs at Cell C

 Average SalarySalary Range
5 salaries reported
R7 620
per month
R900-R18 000
5 salaries reported
R7 560
per month
R900-R17 000
6 salaries reported
R5 000
per month
R2 500-R7 500
1 salary reported
R4 300
per month
R2 100-R6 500
1 salary reported
R4 000
per month
R2 000-R6 000
Salary Satisfaction
57%
Of the employees are satisfied about their pay
Based on 360 reviews

Cell C Reviews

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Overall Reviews at Cell C

3,0
Customer Service Representative | Johannesburg, Gauteng | 16 Jan 2020
Busy and challenging
Cell c is a busy challenging and yet fund workplace , I have learned how to deal with customers , especially irate customers.The hardest part of the job was dealing with bill dispute yet it was a challenge as i have gained how to overcome the challenge.
3,0
Customer Service Representative | Johannesburg, Gauteng | 18 Feb 2020
Fast paced
Its a fast paced organisation and you need to be able to handle the pressure becuase most of the clients are Irate and always angry as it is a network environment.
3,0
Customer Service Representative | Johannesburg, Gauteng | 19 Jan 2017
Typical month end billing quesries
The work would be too much dealing with different people but team work was the best as the team had comedians and would joke whenever there was a chance to revive your spirits. The team Leader wasn't harsh and always guide you.
5,0
Customer Service Representative | Johannesburg North, Gauteng | 28 Mar 2018
Productive and fun workplace
Ideal for young graduates who are starting out in the corporate world. Gives exposure to various department and opportunity to learn about how other business units work
ProsYoung and vibrant
Consworking hours
5,0
Customer Service Representative | Midrand, Gauteng | 06 Jan 2020
Productive target driven
The environment is fun and welcoming is like a second home for me the management have open door policy ,my position is fun and competitive it needs a person whose positive at all time thats the main reason i manage to reach my target every month because of the mindset i have.
ProsIncentive
ConsNormal hours 8am-5pm
5,0
Customer Service Representative | Johannesburg, Gauteng | 16 Oct 2018
Work Ethic
I am a hardworking, self-motivated individual who aims to make a difference in any area, position and enhance the efficiency of any field of interest. I am energetic and determined to succeed. I excel well under pressure and like to meet a challenge, a team player who enjoys a challenge and likes to get the job done. 1. Communication Skills 2. Honesty 3. Technical Competency 4. Work Ethic 5. Flexibility 6. Determination and Persistence 7. Ability to Work in Harmony with Co-Workers 8. Eager and Willing to Add to Their Knowledge Base and Skills 9. Problem-Solving Skills 10. Loyalty
ProsCommunication Skills
ConsLoyalty
4,0
Customer Service Representative | Westville, KwaZulu-Natal | 13 Aug 2016
Very busy. The support is there and the people are good to work with
It's a very comfortable workplace. The staff is welcoming. The training is on point and understandable. The call queue is very busy but its good as it keeps us on focused.
ProsThe placement agency is available anytime and there is frequent communication with them.
ConsThe salary does not increase.
3,0
Customer Service Representative | Durban, KwaZulu-Natal | 22 Nov 2015
Productive
Working at Cellc was great,having to speak to people on a daily basis was fantastic.Assisting people is what i love the most,even though some people would call just to prank and waste the companies time
ProsIncentives
Conslong working hours
4,0
Customer Service Representative | Durban, KwaZulu-Natal | 20 Apr 2016
Fast paced
Its a fun working enviroment, assisting people that come from different backgrounds, dealing with different problems and finding unique solutions when required.
ProsGetting to know more people and learning to deal well underpressure
Conslong hours
4,0
Customer Service Representative | Durban, KwaZulu-Natal | 03 Jun 2014
cell c
A typical day at work was just taking customer billing queries, and advising them of CellC's products and services.The management team is always there when we needed their experties when we stumbled upon difficult tasks as callcentre agents , hence why we were able to meet our targets.co-workers allways made sure that they guide the new recriuts and get them up to speed.The hardest but achievable part of my job was breaking down a billing quiries especially when a customer disputes billing, but it had to be had and i was tasked for the job so i did it.But the part that i enjoyed the most was knowing that i helped every single caller that i spoke whith , coz that was what i was paid for.
Prosto makes employees feel special in the oraganisation
Consdue to working long hours some employees tend to be not productive to thier optimal level

Questions And Answers about Cell C

Does cell c perform background checks?
Asked 07 May 2017
Yes does all the time
Answered 09 Feb 2019
Yes because we must be proper and fit
Answered 09 Feb 2019
How long does it take to get hired from start to finish at Cell C? What are the steps along the way?
Asked 20 Apr 2017
The step is to make sure that I know my story or field about cellc and b a hard worker because ground field there is lot of hazard
Answered 09 Feb 2019
Through recruitment agency. Quest & apmc recruitment
Answered 08 Sep 2018
What are the perks offered by Cell C?
Asked 20 Apr 2017
Free Airtime
Answered 04 Jan 2018
Incentives
Answered 10 Jul 2017
What makes Cell C stand out from other service providers?
Asked 03 Apr 2017
There the only network that has WhatsApp bundle and have different data plans and bundles also the cheapest network
Answered 26 Nov 2018
Their products are truly exceptional.
Answered 12 Jul 2017
How is feedback from management delivered at Cell C?
Asked 26 Oct 2019
By our team leader
Answered 16 Jul 2020
Meetings, emails
Answered 17 Feb 2020