Working at Cell C: Company Overview and Reviews

Cell C
Cell C
3,8
316 reviews
Cell C Ratings
3,8
Average rating of 316 reviews on Indeed
3,4Work-Life Balance
3,2Pay & Benefits
3,2Job Security & Advancement
3,4Management
3,6Culture
Headquarters
150 Rivonia Road Morningside
Employees
1,001 to 5,000
Revenue
$1B to $5B (USD)
Industry
Telecommunications

Popular jobs at Cell C

 Average SalarySalary Range
Sales Consultant
5 salaries reported
R7 620
per month
R900-R18 000
Sales Representative
5 salaries reported
R7 560
per month
R900-R17 000
Telemarketer
6 salaries reported
R5 000
per month
R2 500-R7 500
Customer Service Representative
1 salary reported
R4 300
per month
R2 100-R6 500
Call Center Representative
1 salary reported
R4 000
per month
R2 000-R6 000
Salary Satisfaction
57%
Of the employees are satisfied about their pay
Based on 360 reviews

Cell C Reviews

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Overall Reviews at Cell C

5,0
Branch Manager | Bloemfontein, Free State | 08 Oct 2012
I am a hard worker and a fast learner. I enjoy working at the company I'm at but looking for better possibilities and salary advantages.
A Typical day at work starts with the banking and stock checking for the balancing of the previous day. a Quick meeting to discuss the sales expectation for the day. Then the admin must be done since the sale is only finished when the admin is done. On the floor it is mostly about sales, customer relations and queries and watching the staff performance. I have learned a lot in the industry, my people skills has grown and being able to be my own person. I am part of the management team but i would say that support is very important from the higher above. Co-Workers should have a Team Work attitude, good Team Work means good sales. My hardest part of the job is working with furious customers screaming and complaining about the network. All you can do is listen and try to help the client in the best possible way. The most enjoyable part of my job is when i have a good sale day. Sales means commission and when you finalized that sales it means money in the pocket and a happy customer because he/she has a new play thing.
Prosmedical, no hospitalization but you can go to the doctor and dentist for checkups.
Consno incentives from the cellphone manufactures
1,0
Branch Manager | Johannesburg, Gauteng | 22 May 2019
Not fun
They are racist and mostly Manangement is Indians Lot of admin and hours are crazy pushing sales No vacations No Christmas party Salary is not good at all
ProsNothing
ConsLunch only
5,0
Branch Manager | Johannesburg, Gauteng | 12 Jan 2017
Interesting and fun place to have worked for
Dealing with all customer queries escalated to head-office either from the Call Center or branch level. Also from walk in clients. Assigning new queries to my staff, overseeing the resort process and assisting where needed. I learned so much about telecommunications, people's skills, customer care, communication, management and product and systems development. My co-workers were much fun to work with and I learned a lot about managing different personalities through my interaction with staff of about ten (10) subordinates The hardest part was not being able to assist a long struggling client (almost immediately) and having to tel them to wait a bit longer after the have been waiting long enough already prior to escalating the query to us (expects) at head-office. I mostly enjoyed the fact that I could confidently say that any query (AND I MEAN ANY QUERY) escalated to us was as good as resolved. We had access to systems, all sorts of specialized .back-office, technical and administrative departments and staff for support plus we know what we needed to do. We were the best in customer care.
ProsFun and interesting
Conscomplex customer queries
5,0
Branch Manager | Port Elizabeth, Eastern Cape | 21 Sep 2015
Cell C Manageres role
My Typical day at work is to get there early as to do my housekeeping and check my diary. When staff comes in we do a daily staff meeting and cleaning. We then check the petty cash and float and then banking gets done. I then check all my emails and give feedback to customer regarding there queries. I also troubleshoot any new ones. I then start on my data capturing and stock controlling. After my filing is completed, I do sales if it is a busy sales day. Once a week, I would submit my sales and once a month all documents gets filed and sent off with all the daily data. I learnt how to be patient and deal with people on all levels. I have learnt many skills along the way such as strong admin, organization skills. Customer service and queries has been my favourite to deal with. I have earned respect from all my co-workers by being loyal, honest a mentor and setting a good example to my peers as well as subordinates. The hardest part of my job is working with others who does not share the same work ethics and whom are not reliable. The part I enjoyed most was dealing with customer queries and feeling satisfied once it is resolved and having happy clients.
ProsIncentives, meeting new people, dinner meeting with bosses, celebrating a good sales month
ConsLong hours, difficult staff members

Questions And Answers about Cell C

Does cell c perform background checks?
Asked 07 May 2017
Yes does all the time
Answered 09 Feb 2019
Yes because we must be proper and fit
Answered 09 Feb 2019
How long does it take to get hired from start to finish at Cell C? What are the steps along the way?
Asked 20 Apr 2017
The step is to make sure that I know my story or field about cellc and b a hard worker because ground field there is lot of hazard
Answered 09 Feb 2019
Through recruitment agency. Quest & apmc recruitment
Answered 08 Sep 2018
What are the perks offered by Cell C?
Asked 20 Apr 2017
Free Airtime
Answered 04 Jan 2018
Incentives
Answered 10 Jul 2017
What makes Cell C stand out from other service providers?
Asked 03 Apr 2017
There the only network that has WhatsApp bundle and have different data plans and bundles also the cheapest network
Answered 26 Nov 2018
Their products are truly exceptional.
Answered 12 Jul 2017
How is feedback from management delivered at Cell C?
Asked 26 Oct 2019
By our team leader
Answered 16 Jul 2020
Meetings, emails
Answered 17 Feb 2020