Technical Support Advisor | Daleville, IN | 28 Apr 2013
Excellent Place to work.
My typical day would start by helping customer solve there software problems with their iphone, ipad, and ipod. I learned how to be patient and understanding with customers. The management was outstanding. My co-workers were very helpful in my success with this position. We all worked together to help solve sometimes the most complex problems. The hardest part of my job would have to be not able to find a solution for the customer because, it is out of my scope of support. I enjoy working with all levels of people from management to the customer. I am a people person and a helper at heart.
ProsThe ability to move up in the company.
ConsNot being able to help the customer because, it out of my scope of support.